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Laura Stotler Info

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TMCnet Contributing Editor
Laura Stotler has written about communication technologies for 14 years, specializing in managed services and VoIP. She has contributed to TMC in a number of capacities as online content director of TMCnet, editorial director of Communications ASP magazine and managing editor of Internet Telephony magazine.

Latest Articles

There's More Than Meets the Eye When it Comes to Effective Sales - 01/29/2015
Customer Support Software Facilitates Employee Engagement for Business Success - 01/27/2015
3rd Party Cloud Call Monitoring Comes to South Africa - 01/27/2015
UCaaS Gaining Traction Thanks to WebRTC and the Cloud - 01/27/2015
Olea Announces Redesigned Fog Computing Wireless Gateways, Management - 01/26/2015
The Much Hyped IoT Could Generate $6.2 Trillion Globally by 2025 - 01/26/2015
Software Analysis and Measurement is a Critical but Often Overlooked Component of Development - 01/26/2015
UCaaS Growth in 2014 Set to Fuel Major Adoption and Advances in 2015 - 01/23/2015
Discovia to Work with Top Law Firm on Managed eDiscovery and Related Services - 01/23/2015
Virtual Desktops Can Be Helpful for 'Herding' End Users and a Growing Number of Devices - 01/23/2015
Data Analytics Key to Proper HR Investment and Workforce Optimization - 01/22/2015
Working Remotely Can Benefit Employers as Well as Employees - 01/22/2015
Korvac Holdings Embraces UC by Migrating to Office 365 - 01/21/2015
Aldridge Acquires MSP TWIST Solutions to Expand Cloud Services and Operations - 01/21/2015
Securing All Aspects of Real-time Communications is Key to Success - 01/16/2015
An Informal Contact Center Offers Massive Benefits at an Affordable Price Point - 01/15/2015
Zappix Visual IVR Takes the Headache Out of Customer Service - 01/09/2015
ThinkingPhones Expands Business Phone Functionality through UCaaS - 01/09/2015
Telarus Rounds Out Stellar Year with Two Key Appointments - 01/09/2015
IoT Applications and Services Laying the Foundation for a Trillion-Dollar Market - 01/09/2015
Taoglas Sets Itself Apart with High-Quality Antennas for M2M Applications - 01/07/2015
Pegasystems' Unified Platform Brings Together Front and Back-End Customer Experience Processes - 01/07/2015
The Comforts of Home Also Apply to Customer Service - 01/07/2015
Microsoft CAL Licensing Has Evolved Thanks to Cloud and BYOD - 01/07/2015
The Hybrid Cloud is Essential for IoT Growth in 2015 - 12/30/2014
India's Airtel Backs Off Plan to Charge for VoIP Services - 12/30/2014
Specialized Businesses Can Use Communications Technologies to Reach Customers - 12/30/2014
Unify Square Discusses the Benefits and Challenges of Lync/Skype for Business Migration - 12/29/2014
Gartner Survey: IT Execs Have Different Motivators for Cloud Adoption - 12/29/2014
Telarus, ACC Business Hit $1 Million per Month Billing Milestone - 12/24/2014
Unified Office's SDN-Based Cloud Architecture Helps SMBs Operate Efficiently - 12/23/2014
Accuris Networks Platform Lets Mobile Subscribers Use Wi-Fi to Connect - 12/23/2014
NACR Announces New Communications Management Services - 12/23/2014
Legislation Would Impose Higher Surcharges on VoIP, Wireless Calling - 12/23/2014
Zappix Visual IVR Solution Offers Easy Path to Higher Customer Satisfaction - 12/22/2014
Comverse Discusses the Digital Lifestyle Revolution and How it Will Impact Service Providers - 12/22/2014
Master Agent Sandler Partners Joins Digium Cloud Agent Program - 12/22/2014
Confidence in Lync/Skype for Business Set to Grow in 2015 - 12/22/2014
Contests Can Be a Valuable Tool for Motivating Sales Teams - 12/22/2014
Voice Biometric Technologies Rising to Combat Financial Fraud - 12/19/2014
Understanding Cloud Data Vulnerabilities is the Best Way to Combat Them - 12/18/2014
Cloud Challenges: Telecom Master Agents, IT Solution Providers Need To Work Together - 12/18/2014
The Cloud Gives Back to Businesses During the Hectic Holiday Season - 12/17/2014
2015 Set to Be a Standout Year for Enterprise Cloud Adoption - 12/16/2014
Orange Deploys Managed Video Conferencing with Lync Online for Hilti Group - 12/15/2014
IDC Predicts Hyperscale and Third-Party Management will Dominate Data Center Market - 12/15/2014
Hyperscale Datacenters are Transforming the Storage System Market - 12/11/2014
Cloud IaaS and DaaS Adoption Create Challenges and Opportunities for MSPs - 12/11/2014
VoIP and Mobile Telephony Overtaking Fixed Landlines in the UK - 12/10/2014
Increased Enterprise VoIP Adoption Prompts Executives to Take a Closer Look at Security - 12/10/2014
Red Hat and Huawei Team on OpenStack NFV Solutions for CSPs - 12/08/2014
How to Avoid a Costly Oracle Audit - 12/08/2014
New Avanade Study Shows Hybrid Cloud Has Massive Potential - 12/05/2014
Legacy Phone Systems May Be Holding Back Your Small Business - 12/05/2014
India Offers Massive Opportunity for VoIP and Messaging App Viber - 12/05/2014
Lead Generation and Major B2B Events Don't Always Go Hand in Hand - 12/04/2014
Careful Research Required in Selecting the Right CRM Solution - 12/04/2014
Satisfaction Ratings at Record Low - Customer Service Software Can Help - 12/04/2014
New Kaseya MSP Survey Shows Market is Healthy and Growing - 12/02/2014
Euskaltel and ZTE Sign VoIP and Telecom Managed Services Contract - 12/02/2014
SageNet Achieves Fortinet MSSP Platinum Status for Network Security - 12/02/2014
ZYCOO VoIP Appliances Interoperable with FreePBX - 11/26/2014
Yealink and DVCOM Focus on Expanding Partnerships and Reach - 11/26/2014
New App Hub is a One Stop Shop for Customer Service Apps - 11/25/2014
Buffalo Snowstorm Underscores the Resilience of VoIP - 11/24/2014
Companies Have Good Reasons to Fear Data Migration - 11/21/2014
Verizon Take Multi-Cloud Vision a Step Further with Cloud Marketplace - 11/21/2014
Canon Ranks in Top 10 Percent of Companies for Customer Service - 11/20/2014
IBM and Altera Develop FPGA POWER8 Platform for Cloud and Data Analytics Applications - 11/20/2014
Cloud App Deployment Skyrocketing Due to Spreading Knowledge - 11/20/2014
Power Protection: Sometimes a Matter of Life and Death - 11/19/2014
The Cloud Processing Wars Are On as AWS Ups the Ante - 11/19/2014
Survey: Small Businesses Steadily Making the Switch to VoIP - 11/18/2014
New Security Survey Finds Differing Confidence Levels Surrounding Basic Controls - 11/14/2014
Virgin Wines Announces Managed Services Deal with NaviSite Europe - 11/14/2014
Cloud-based Communication Solutions Offer Major Benefits to Business - 11/14/2014
Microsoft Targets Holiday Mall Crowds with New Work & Play Subscription Bundle - 11/13/2014
MSPs Offer Personalized One-Stop Service Shopping - 11/13/2014
Persistent Data Validation Tools are a Key Component in Information Governance - 11/13/2014
Passive Info Governance Offers a Proactive Strategy for Data Management - 11/12/2014
Master Agent Telecom Brokers Partners with OnSIP on Hosted PBX and Related Services - 11/12/2014
SYNNEX to Distribute SolidFire Infrastructure Designs to Simplify Cloud Application Deployment - 11/12/2014
Edge Computing Services are Important Part of Fog Architecture - 11/11/2014
South Africa's Centracom Buys Softswitch to Better Serve Customers - 11/07/2014
Battery World Migrates to Cloud for Improved Customer Service Software - 11/07/2014
Presidio Launches First EMC-Validated Solution Center Supporting Hybrid Cloud Management - 11/06/2014
Siaras OpenStack Platform Federates Every Cloud Flavor for KVH Customers - 11/06/2014
Carpathia and T5 Data Centers Partner on Managed Cloud, Hosting and Compliance Services - 11/06/2014
Mobile VoIP Steadily Overtaking Traditional Phone Service in the Business World - 11/06/2014
Stock Exchange Outage Leads to Questions about Backup, Recovery - 11/06/2014
The Migration Path to the Cloud Requires Significant Effort for Many Companies, Including Contact Centers - 11/05/2014
Master Agent EarthBend Partners with Crexendo on Cloud Communications - 11/04/2014
Spending on Public Cloud Services to Hit $127 Billion by 2018 - 11/03/2014
Pexip Updates Infinity 7 Platform with Support for Microsoft Lync and WebRTC - 10/30/2014
NetApp Acquires Riverbed's SteelStore Backup Line, Launches Massive Cloud Initiative and Partnerships - 10/28/2014
Wheelings & Dealings: BigPanda Launches SaaS IT Incident Management Platform in Tandem with $7 Million Funding Round - 10/28/2014
Not All Colocation Services Are Created Equal - 10/27/2014
Consumer Demands are Driving Technology Changes in the Healthcare Industry - 10/27/2014
Oxford University Overhauling Communications Infrastructure Using Unify Managed Services - 10/24/2014
Orthodontic Practice Migrates to the Cloud Through MSP Venyu - 10/24/2014
IAM Solutions Should Seamlessly Secure Legacy Infrastructure Along with Cloud Resources - 10/24/2014
New Microsoft Lync Usage Tool Provides Valuable Insights - 10/24/2014
AVG and Centrify Partner on Cloud-Based IDaaS Offering for MSPs - 10/23/2014
MSPs Need to Step Up IoT Service Offerings to Meet SMB Demand - 10/22/2014
Hosted Phone Systems Offer More than Just Cost Savings for SMBs - 10/22/2014
Keeping Up-to-Date Offers Competitive Advantages for Virtual PBX Providers - 10/22/2014
Wheelings & Dealings: Mirantis Receives Record $100M in Series B Funding - 10/21/2014
Microsoft Makes Hybrid Azure Play with New 'Cloud in a Box' - 10/21/2014
Managed Service Provider Week in Review: Hughes, Green Cloud, iland - 10/18/2014
Cisco ISE 1.3 Handles Network Access and Authentication Challenges - 10/15/2014
SanDisk Targets CIOs and the Enterprise with SSD Solutions and STAR Program for Migration - 10/14/2014
SanDisk Targets Consumers and the Enterprise with SSD Solutions and STAR Program for Migration - 10/13/2014
Managed Service Provider Week in Review: Working with the Cloud - 10/11/2014
XCOMGLOBAL Offers Affordable Wi-Fi Hotspots Throughout the World - 10/10/2014
JumpCloud Offers Cloud-Based Directory-as-a-Service - 10/10/2014
TeleACK Expands Services with New Click to Video Feature - 10/09/2014
Advent One Deploys Managed Cloud Environment with Brocade Platform at Core - 10/08/2014
High Availability and Disaster Recovery Possible in the Cloud, If Implemented Properly - 10/07/2014
ViaWest Launches KINECTed PCI Complaint Cloud to Combat Credit Card Fraud - 10/07/2014
Italian Army Commissions Italtel and Cisco for Cloud Migration - 10/07/2014
Adobe Announces Latest Version of Creative Cloud Suite with Mobility Features and New Apps - 10/06/2014
Veeam Announces New Cloud Connect Partners and Release of Cloud Backup for MSPs - 10/06/2014
Managed Service Provider Week in Review: Cloud Partnerships Galore - 10/04/2014
Rackspace Expands Cloud Reach to MSPs through Arrow Distribution Partnership - 10/02/2014
AT&T Provides Direct Link to AWS Using NetBond Secure Service - 10/02/2014
CloudLink, EMC Partner on DRaaS Offering for Service Providers - 10/02/2014
Microsoft's Windows 10 OS Debut Takes Back Seat as the Company Focuses on the Cloud and Mobility - 10/01/2014
More Contact Centers Embracing the Cloud for its Huge Benefits and Savings - 10/01/2014
Alianza, WinCable Partner on Cloud-based VoIP Back-Office Solution - 10/01/2014
Cisco Adds Cloud VPN and Security Services to Evolved Services Platform for Service Provider - 09/30/2014
Cisco Intercloud Explodes with 30 New Partners and $1B Earmarked to Expand Cloud Channel - 09/30/2014
Managed Service Provider Week in Review: Buyouts & Partnering with AWS - 09/27/2014
Teliax IVY SIP Trunk and Hosted PBX Platform Lets Resellers and Integrators Set Pricing - 09/25/2014
Xorcom Bridges the Gap Between Legacy Videoconferencing and Remote, BYOD Users - 09/25/2014
Verizon Offers Direct Connectivity to AWS through Secure Cloud Interconnect Service - 09/25/2014
Data Backup Should Be a Primary Consideration When Choosing a VoIP Provider - 09/25/2014
APIs Offer a Smooth Migration Path to the Cloud for Contact Centers - 09/25/2014
BPO Specialist iQor Hiring New Agents for Growing Call Center - 09/25/2014
VoIP and Softswitches Power the Next Generation of Calling Cards - 09/24/2014
VoIP Enables Mobility, Flexibility and Cost Savings for Today's BYOD Corporate Culture - 09/24/2014
KnoahSoft Harmony Cloud Offers Workforce Optimization (WFO) for Contact Centers - 09/24/2014
AireSpring Offers Variety of Managed Cloud Services Using MPLS Mesh Network - 09/24/2014
IDC Frontier Deploys Radware DefensePro to Protect New Cloud-Based Network Service - 09/23/2014
Wind River's Intelligent Platforms and Operating Systems Support Internet of Things - 09/23/2014
IndependenceIT Integrates Cloud Workspace Suite with AWS - 09/23/2014
Wheelings & Dealings: Cloud-Based Authentication Services Provider Duo Security Scores $12 Million Funding Round - 09/22/2014
vXchnge Uses a Software-Defined Localized Approach to Delivering Colocation Services - 09/22/2014
Texas MSP Aldridge Broadens Reach with Acquisition of Austin's Tydan IT - 09/22/2014
Managed Service Provider Week in Review: Cloudyn, Exorprise, dock10 - 09/20/2014
It's Come to This: Sanctions on Export of Certain Dual Use Parts to Russia - 09/19/2014
Cloud-based Contact Center Services Offer Unique Opportunities for Vendors - 09/18/2014
Yealink and BroadSoft Team Up on Integrated UCaaS Offering - 09/18/2014
A Virtual PBX Can Offer Competitive Advantages to Small Businesses Swimming in the Big Pool - 09/18/2014
Five9 Goes Multichannel with Summer Release Update to Cloud Contact Center Software - 09/18/2014
Call Recording: A Valuable Tool for Creating a Customer-Centric Culture - 09/17/2014
Conference Call Services Need to Keep Up with the Way Meetings are Being Conducted - 09/17/2014
Power Protection Critical as Hospital Generators Fail - 09/17/2014
Workforce Management Solutions Can Lighten the Load for Call Center Managers - 09/17/2014
The Cloud is Playing an Integral Role in the Transformation of the Contact Center - 09/17/2014
UCaaS Providers Can Realize Full Potential with Proper Monitoring and Management - 09/17/2014
IBM Debuts Watson Data Analytics Cloud Service - 09/16/2014
Social Media Provides a Major Resource for Engaging Employees - 09/16/2014
AWS: A Driving Force Behind the Cloud as We Know It - 09/16/2014
Managed Service Provider Week in Review: Buyouts & Rumors - 09/13/2014
Advances in Managed Video and Cloud Services Benefit Telemedicine - 09/12/2014
The IoT Requires Collaboration, Strategic Partnerships to Reach Its Potential - 09/12/2014
Xorcom's Open IP-PBX and Video Conferencing Solutions Provide Big Features at a Low Price Point - 09/12/2014
Interactive Monitoring of Outsourced Call Center Agents Offers a Host of Benefits - 09/12/2014
More Rumblings in Cloud IaaS Market as VMware Could Be Up for Sale - 09/11/2014
Invest in the Customer Experience, Not Advertising - 09/11/2014
Call Accounting Solutions Can Generate Massive Savings and Efficiencies for the Education Market - 09/11/2014
Cloud-Based Xively Platform Offers Unique Approach to Internet of Things - 09/10/2014
Vsnap Video Messaging Brings a Human Element to Business Interaction - 09/10/2014
Virtualization is an Ideal Fit for the New Anywhere, Anytime Business Model - 09/09/2014
Ad Hoc Phone Conferencing: Strategic Tool for Business Collaboration - 09/09/2014
MegaPath to Merge Certain Assets with Global Capacity through Buyout Agreement - 09/08/2014
CenturyLink Considers IaaS with Possible Rackspace Buyout - 09/08/2014
Telehouse Makes NYIIX Connectivity Available at CoreSite Data Center Facility - 09/08/2014
Managed Service Provider Week in Review: Streamlining Administration and Management - 09/06/2014
Best Practices in Video are Ideal for Delivering Enterprise Content - 09/05/2014
Customers Should Consider a Number of Factors Before Choosing an MDM Solution - 09/04/2014
Intelligent Mobile Messaging from Business Texter Provides a Compelling Alternative to Traditional CRM - 09/04/2014
Conference Call Services: A Key Component in the New Anytime, Anywhere Business World - 09/04/2014
Business Texter's Intelligent Texting System Offers a Host of CRM Benefits - 09/03/2014
Calix Announces Carrier-Class Wi-Fi Platforms for Delivering Broadband Services - 09/03/2014
Zetta.net Streamlines Administrative Processes for MSP Customers with ConnectWise Integration - 09/02/2014
Ostrato Adds Financial Management Features to cloudSM Management Platform - 09/02/2014
Bolder Thinking's Cloud Hosted Contact Center Offers Savings and Reduced Complexity - 09/02/2014
Managed Service Provider Week in Review - 08/30/2014
BillSoft Handles Does the Heavy Lifting with Complicated Tax Codes and Regulations - 08/29/2014
AudioCodes One Box 365 Bridges Premises and the Cloud - 08/28/2014
Continuum Integrates Cloud-Based MaaS360 MDM Solution to Create Comprehensive MSP Offering - 08/28/2014
Riverbed Application Performance Infrastructure Solutions are VMware Ready - 08/27/2014
CloudLink Introduces Data Security and Management Solution for VMware vCloud - 08/27/2014
Top Global Enterprises Are Recruiting a New Breed of Citizen Developers for Application Innovation - 08/27/2014
Research Shows Companies Worldwide are Embracing the Cloud - 08/27/2014
Comverse Providing Managed Digital Communications Services to Nextel Peru - 08/26/2014
HP and VMware Partner on Networking Solution for SDDC and Hybrid Cloud Deployments - 08/26/2014
CloudPhysics Offers New Data Analytics Features for Data Center Troubleshooting and Efficiencies - 08/25/2014
Power Protection and Backup Crucial During Emergencies like Napa Earthquake - 08/25/2014

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