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March 26, 2008

SureWest Launches Nationwide Remote Monitoring Service

By Anil Sharma, TMCnet Contributing Editor

SureWest (News - Alert) Communications has launched SureWest Remote Monitoring, a service that allows customers to control and monitor devices in their home from anywhere in the world through computers or wireless devices, including compatible cell phones and PDAs.



 
SureWest Communications (News - Alert) is one of the nation's leading integrated communications providers and is the bandwidth leader in the markets it serves under the SureWest and Everest brands.
 
Headquartered in Northern California for more than 90 years, SureWest's bundled residential and commercial offerings include an array of advanced IP-based digital video, high-speed Internet, local and long distance telephone, and wireless PCS.
 
Its fiber-to-the-premise IP-based network features high-definition video and symmetrical Internet speeds of up to 50 Mbps.
 
In the greater Kansas City region, Everest is a network-based residential and commercial provider of voice, digital video and high-speed Internet services.
 
SureWest Remote Monitoring, which is currently available to anyone in the nation in or out of the SureWest service territory who has a high-speed Internet connection, can be programmed to deliver live or recorded video and still images, as well as sensor notifications for things such as motion, door and window activity, water leakage and temperature change.
 
The customer can manage all monitoring equipment online through an integrated Web-based portal.
 
"This new and advanced product provides customers with an innovative and convenient way to keep a protective eye on the things that are most valuable in their lives," Bill DeMuth (News - Alert), SureWest senior vice president and chief technology officer said in a press release.
 
"It's an affordable and simple option when it comes to managing and monitoring your home or office. You can control your kitchen lights, check on pets, receive e-mail alerts if a window is opened, or watch your kids come home from school from virtually anywhere in the world."
 
A starter package of equipment used with the service features an IP camera, door/window sensor, wireless gateway and software and enhancements to the service can be made through additional available equipment, such as additional cameras with pan-and-tilt capability, additional sensors, wireless temperature and water sensors, and wireless power controls for light fixtures or other appliances.
 
DeMuth continued, "This is an exciting and progressive product that takes advantage of advanced telecommunications and Internet technology, and adds to our cutting edge suite of Broadband services. Customers who take advantage of our high bandwidth network and blazing Internet speeds will be pleased with the superior experience this product offers."
 
Anil Sharma is a contributing editor for TMCnet. To see more of his articles, please visit his columnist page.
 
Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users. Today’s featured white paper is Best Practices for Deploying a Virtual Call Center: Tips, Techniques and Best Practices, brought to you by LiveOps (News - Alert) (News - Alert).

(source: http://www.tmcnet.com/planetpdamag/articles/23859-surewest-launches-nationwide-remote-monitoring-service.htm)

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