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February 13, 2008

The Conveniences of Internet Fax

By Mae Kowalke, TMCnet Associate Editor

Internet fax is becoming more and more popular among businesses looking for affordable and easy ways to keep in touch with clients. And no wonder: Internet fax is affordable, simple and mobile. In other words, it fits right into the current climate of doing business online from various locations at any time that’s convenient for clients.



 
Businesspeople have become so accustomed to e-mail and other forms of online communication that using an old-fashioned fax machine can seem like a real hassle. That’s because, compared with the simplicity and accessibility of e-mail, fax machines are complicated to use.
 
Perhaps the single key advantage of Internet fax is that it makes faxing as easy as e-mail. With Internet fax, you can receive faxes as e-mail attachments in various electronic formats (e.g. PDF, TIFF). This means you can choose to print a fax on paper using a standard office printer—or not, if you only need the information on your computer.
 
Internet fax saves money since there’s no need for a fax-machine dedicated phone line, or purchases of special toner/ink and paper for the machine.
 
With Internet fax, there is no more standing around at the fax machine waiting for an important fax to come in; you can receive it any place you have Internet access (which these days is just about anywhere). The sender of the fax can do so using a regular fax machine, and you receive it seamlessly as an e-mail attachment. Simple.
 
Another advantage of Internet fax is that it ensures faxes get to the right person in a timely and confidential manner. With traditional faxing, the whole office usually shared one or a few fax machines. Any fax that came in could be accidentally picked up by the wrong person, a problem both for general faxes (since the actual recipient may think the fax didn’t come through) and for confidential faxes (for obvious reasons).
 
Internet fax is one of those technologies that seamlessly bridges older and newer forms of communication without inconveniencing people on either side of that divide. It’s definitely a service to consider for making document sharing faster and easier.
 
To learn more about the benefits of online faxing, please visit the Internet Fax channel on TMCnet.com, brought to you by Packetel (News - Alert).
 

Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers whitepapers, case studies and other documents which are free to registered users. Today’s featured white paper is Call Center First Call Resolution Guide, brought to you by Enkata.

 
Mae Kowalke is an associate editor for TMCnet, covering VoIP, CRM, call center and wireless technologies. To read more of Mae’s articles, please visit her columnist page. She also blogs for TMCnet here.

(source: http://www.tmcnet.com/channels/internet-fax/articles/20751-conveniences-internet-fax.htm)

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