Making SME Telephony More Manageable: NetGen Expands Portfolio, Introduces Automation Platform

NetGen Communications Inc. is now armed with a broad portfolio of business-communications solutions designed to help ITSPs and channel partners meet the needs of small-and-medium businesses ... More>>>


Developer Tools & Open Source

An Application Developer's Dilemma: To Integrate or Not, and With What?
Not since the dot-com bubble, which peaked in 1999, have we seen so much activity in the software arena. Software developers have more work than they can handle, new tech companies are launching every day, and investors are investing again. The last few years of growth have definitely made software king of the world once again.

Developer & Open Source Briefs
Dynatrace this year again captured the lead position in Gartner Inc.'s report about application performance monitoring. The APM vendor has more than 8,000 customers and reports double-digit growth. Meanwhile, the worldwide APM market as a whole grew 10.6 percent in 2015, reaching $2.7 billion.


Docker Offers Adoption Update, Addresses Orchestration, Security
Docker has taken the networking world by storm, having played a starring role in the popularization of containers.

MAVIN Means Money: Why to Watch Mexico, Angola, Vietnam, Indonesia, and Nigeria
When investors try to get a head start on the next big technology wave, the first markets they normally turn to are the traditional powers and the trendy emerging markets; Brazil, China, India, and so on.

Network Briefs
TelePacific Communications is piloting SD-WAN technology to bring over-the-top services to customers who may not be on its network. "This opens up tremendous possibilities for us, as a managed services carrier, and for our customers, who can now simplify, secure, and supercharge their communications," says Jared Martin, TelePacific's director of network architecture and security. "One of our customers needed to bring up a new site and connect it to their existing TelePacific MPLS network, but the site was outside of our traditional footprint. With SD-WAN we are able to securely tunnel all of their MPLS traffic through our gateway back to the TelePacific core and connect it to their private MPLS network of sites."


Getting Your System Ready for Video
Whether you work for a massive global powerhouse or a scrappy startup with a single office, your workforce is likely more geographically disparate than ever. To attract and retain top talent, more business leaders are considering candidates from the other side of the country or globe, while even your local teammates likely sometimes take a meeting from the road or at home.

Video Briefs
Taiwanese digital signage company CAYIN Technology has launched new versions of its solutions. SMP-NEO2 is a new software from the company that is leaner and lighter than the previous iteration, and that offers new security features. CAYIN's SMP-2100 is a metal-build player with two HDMI outputs.


Wireless Briefs
AT&T recently revealed it is experimenting with leveraging drones to provide LTE-based broadband connectivity to people at remote and/or temporary locations, like music venues. John Donovan, chief strategy officer and group president of AT&T Technology and Operations, blogged that drones both enable AT&T to remotely inspect its cell sites and offer the promise of new applications like expanding the network for disaster response or special events.


INTERNET TELEPHONY Announces the Winners of the 2016 TMC Labs UC Innovation Awards
INTERNET TELEPHONY, TMC, and TMC Labs are elated to present this year's winners of the TMC Labs UC Innovation Awards. We have selected a diverse set of winners across the spectrum of technologies in the space. We think we have something for everyone here, and we are thrilled to have judged and selected this year's winners.

Enterprise Communications

Intangible Concrete- Spokeo, Inc. v. Robins and Constitutional Standing
In Spokeo, Inc. v. Robins, the United States Supreme Court provided guidance on, but no definitive answer to, the question of whether a plaintiff who suffered no tangible harm has sufficient standing to maintain a federal cause of action under the Telephone Consumer Protection Act.

MSP Brings SharePoint to AWS
Data Resolution is a global Microsoft provider of managed technology solutions. In fact, it has been named Microsoft Dynamics Hoster of The Year for three consecutive years. It supports businesses of all sizes, and it offers a wide range of services, including Microsoft ERP, CRM, unified communications, messaging, portals, and collaboration. Its solutions include software hosting (SaaS), managed virtual environments, business continuity solutions, cloud computing, and advanced data center services. The company, which has five global SSAE16- Type 2 certified data centers, works with customers in an array of industries, including financial services, health care, manufacturing, professional services, and retail.

Enterprise Briefs
Intellinote Purchased by BroadSoft BroadSoft in late May announced it is buying enterprise messaging company Intellinote. Intellinote delivers virtual spaces in which groups and individuals can manage and track projects and tasks, and share and store documents. Fonality earlier this year had announced an integration with Intellinote.


What Microsoft's Acquisition of LinkedIn Says About Sales Strategy
The importance of better understanding customers and acting strategically were front and center when Microsoft this summer announced plans to buy LinkedIn for $26.2 billion.

Not Now
Seth Godin says "The largest enemy of change and leadership isn't a no, it's a not yet. Not yet is the safest, easiest way to forestall change." In sales, not now is the obstacle. Getting over that is difficult when selling change. Cloud is change. UCaaS is a huge change from PBX.

Channel Briefs
Autom8 Group, Nixxis Partner Belgian contact center software company Nixxis has a new distribution partnership with the Autom8 Group, which provides customized, end-to-end contact center solutions to companies of all sizes and industries. Autom8 Group has added the Nixxis solution to its product portfolio and will act as national distributor of Nixxis Contact Suite.