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Tracey E. Schelmetic Info

Contributors home
Dot Commentary
By Tracey E. Schelmetic
Editorial Director,
Customer Interaction Solutions magazine
TMC

Tracey E. Schelmetic, Editorial Director of Customer Interaction Solutions magazine, has been with TMC since 1998. In addition to her editorial duties for the magazine, Tracey contributes an e-business column to TMCnet, “Dot Commentary,” and Customer Interaction Solutions’ final page column, “Last Call”. Tracey frequently speaks at trade shows and industry events. She is the MVP Quality awards judge, the keeper of the “Top 50 Teleservices Agencies Rankings” and the chief editor of the CRM Excellence Awards. Tracey holds a Bachelor’s degree from the Fairfield University School of Business. 

Tracey is a co-contributor to TMCnet's Call Center CRM News Blog, which can be found at: http://blog.tmcnet.com/.
 

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