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Leading internet of things event invites companies to submit and share their successful IoT Implementations
3/22/2017 10:31:29 AM
Nokia announces new innovations at the 2017 Optical Fiber Communication Conference and Exhibition (OFC) that will help network operators with high-capacity cloud connectivity networks.
3/22/2017 9:39:36 AM
Temasys has announced the ShoreTel Connect Unified Communication (UC) solution is going to be powered by its WebRTC Plug-in for Microsoft Internet Explorer and Apple Safari browsers.
3/22/2017 8:48:38 AM
The new Qualcomm 205 Mobile Platform is going to give entry-level phones 4G services with support for VoLTE and VoWi-Fi in emerging markets around the world.
3/22/2017 8:41:34 AM
The new features GTL has added to its ConnectNetwork solution are to going allow families of inmates in correctional facilities to use their mobile devices for photo messaging.
3/22/2017 8:37:14 AM
Armed with a plethora of relevant information about the client (from CRM, telemarketing software or sales enablement materials), successful salespeople are always prepared, and this includes personal appearance.
3/22/2017 8:32:31 AM
It's great to have a new app from Konftel to simplify conferencing, but a new phone as well only improves on a different front.
3/22/2017 7:00:00 AM
TieTechnology has introduced a new suite of communications services that make it possible for businesses of all sizes and in all areas to access business VoIP technology at a low cost.
3/21/2017 6:32:52 PM
According to Frost & Sullivan, technologies like AI and predictive analytics could soon be playing a big part in the success of universities.
3/21/2017 6:22:45 PM
Ciena and Oclaro Inc. have forged a partnership to develop 400G coherent network solutions. The latter company will be leveraging Ciena's WaveLogic Ai coherent DSP chipset to build programmable modules that can support up to 400 gigabits per second performance over a single wavelength.
3/21/2017 4:16:08 PM
Burgeoning technologies like the cloud are empowering a new generation of solutions, which are high performing, feature-rich and capable of modernizing operations. Moving from legacy on-premises solutions to the cloud is a sign of the times. Today, in fact, NICE announced an international global education institution is doing just that. The firm selected the inContact Customer Interaction Cloud to improve contact center operations, and is moving its 1,400 worldwide agents to the cloud-based solution.
3/21/2017 4:12:20 PM
The 25 Gigabit Ethernet Consortium recently held a plugfest at the University of New Hampshire InterOperability Lab in Durham. Sixteen companies participated, bringing such products to the event as adapters, interconnects, switches, test and measurement devices.
3/21/2017 4:08:40 PM
User engagement is easiest achieved through interactive content, which is why the focus of content marketing has been pointing more and more towards interactive strategies and tools. Consumers worldwide now look for more memorable, personalized experiences that will make them engage and opt for buying products and services.
3/21/2017 3:58:27 PM
On this episode of the IoT Time Podcast, Ken Briodagh sits down with Lotan Levkowitz of Grove Ventures.
3/21/2017 3:19:23 PM
Not only could this 3D printer be used to rapidly rebuild a town devastated by a natural or manmade disaster, the resulting home could be better able to withstand high winds, heavy snows, and flooding, so it arguably would be more durable than the home it replaced.
3/21/2017 2:56:51 PM
CSPs have been creating dedicated revenue assurance departments to fight revenue leakage caused by fraud. The positives from this change may even give companies the confidence to offer more services.
3/21/2017 2:43:29 PM
According to the April 2016 Symantec Internet Security Threat Report, there were 431 million new malware variants discovered in 2015, representing a 36 percent increase over 2014.
3/21/2017 2:34:25 PM
The sheer scale of IoT, and the speed with which it has achieved this scale, boggles the mind. It touches almost every aspect of personal and business life.
3/21/2017 2:28:32 PM
Regardless of the size of the business, the threat posed by cyber criminals is real. Here are five of the biggest cyber threats e-commerce websites need to be aware of and secure themselves against.
3/21/2017 2:27:34 PM
What is the number one challenge for IT managers of organizations and companies when it comes to potential computer virus threats?
3/21/2017 2:19:56 PM
Aspect Software was just recognized by SPI Research as a Best of the Best Professional Service Organization, which is given to companies for bottom line financial results, including profit margins and leadership metrics and comprehensive performance
3/21/2017 2:18:44 PM
According to a recent announcement from Entic, a smart building software and IoT developer, it has been chosen by New York Hilton Midtown to provide operational efficiency and energy savings through enhanced visibility into the hotel's major energy consuming systems.
3/21/2017 2:13:49 PM
New efforts from Wi-Tribe see the first ever 4.5G network launched in Pakistan, a big leap forward in next generation communications.
3/21/2017 2:10:01 PM
Peregrine Semiconductor, a Murata company and the founder of RF Silicon on Insulator, has recently announced its acquisition of Arctic Sand Technologies, an MIT spin-off that designs and manufactures low-power semiconductors for use in DC-DC power conversion applications.
3/21/2017 2:07:02 PM
Back-office operations and processes must be optimized, managed and properly integrated with other business functions to achieve peak performance. This is particularly true for VoIP service providers that need to streamline costs and offer low pricing to remain competitive.
3/21/2017 2:03:22 PM
New developments from Cavium and Elenion come together to produce better network infrastructure.
3/21/2017 1:59:46 PM
AT&T recently concluded new trials that saw Ethernet reach 400GbE levels, which means big things for streaming video and other points to come.
3/21/2017 1:54:33 PM
Wyssen, a Swiss company based at the foot of the Alps that develops avalanche control solutions, has recently announced that it is integrating into its devices a resilient IoT connectivity solution from PodsystemM2M, an IoT connectivity developer.
3/21/2017 1:50:53 PM
Data has become the secret sauce for most companies. Businesses now recognize that data drives product development, marketing and sales decisions. Most companies, however, have yet to tap into a key way in which data can support their businesses long term by driving Customer Success.
3/21/2017 1:45:50 PM
Getting customers to buy today takes more than just telling them about your products and services; you need to pull at heart strings and evoke emotions.
3/21/2017 11:32:49 AM
Customer experience is the key to competitive differentiation in today's omnichannel services economy. Ensuring contact center agents are properly trained, staffed and challenged is vital to customer interaction success.
3/21/2017 11:22:48 AM
The new Mavenir RCS Cloud Platform is going to provide a RCS Platform and a Global RCS Interconnection Hub to enable communications applications for rich communication services for operators around the world.
3/21/2017 11:11:11 AM
When Turk Telecom wanted to migrate systems from TDM to VoIP, it turned to VoIP gateways.
3/21/2017 11:00:47 AM
When Netflix was founded in 1997, its business model was initially built around the sale and rental of DVDs through the mail. Within just a few years, the company had changed directions, investing its attention and resources into on-demand video streaming.
3/21/2017 10:42:17 AM
Sure, content is the fuel you use to engage your key targets, but understand that it has a time and place. Force it down your audience's throat and it's sure to back up on you. Especially when embracing a strategy for social media, you must not appear too often-and not at all if you're not bringing value to the table. People aren't expecting you on their social media platforms. They want to hear from their friends and family, not get a sales pitch.
3/21/2017 10:38:30 AM
Call centers have since evolved to become contact centers, and today's customers expect choices in the way they choose to communicate and they expect more responsiveness from every interaction. Those once siloed channels are now taking center stage as the main customer touchpoint, and collectively they can provide insights that predict shifts in customer attitudes, allowing contact centers to predict the future of their business as a whole.
3/21/2017 10:15:59 AM
Solutionz Conferencing is increasing its portfolio of products and services with the launch of Prime Call Cloud UC as part of a new partnership with StarLeaf, which will make it the national reseller for cloud video calling and conferencing.
3/21/2017 10:00:28 AM
Head Germany GmbH is going to deploy Avaya IP Office and Avaya Customer Engagement to access contact center solutions that will improve customer engagement, increase productivity and lower response times.
3/21/2017 9:49:44 AM
All the things that make a help desk succeed, including adequate staffing, accurate forecasts, intraday management, schedule adherence, and workload tracking are just as relevant to the help desk, and this is where a modern workforce management solution can ensure the help desk succeeds.
3/21/2017 9:41:25 AM
Gartner's Magic Quadrant for Public Cloud Infrastructure Managed Service Providers (MSPs), Worldwide has named Rackspace as a Leader as the company continues to support the leading cloud service providers in the industry.
3/21/2017 9:33:39 AM
FlexPrint has become the MSP for Argentum to provide services, products, and solutions to senior living facilities across the nation to improve operations while streamlining costs to address the rapid growth in the segment.
3/21/2017 9:27:27 AM
Digital transformation waits for no organization. According to recent research, organizations have one or two years at best to make significant inroads in this area before they suffer financially and competitively. Creating widespread change usually involves overcoming thorny challenges, and among them is technical debt. This phrase, borrowed from programming, conjures up the idea of technology that makes change harder. It shows up in three main ways.
3/21/2017 8:12:53 AM
Clueless customers are the hotel guests who complain that the room's furniture arrangements are messing with their energy vibrations, or the majority of restaurant customers who send wine back for being corked.
3/21/2017 8:01:10 AM
Juniper Networks in introducing Open Cloud Interconnect today aims to drive home the point that it has embraced open networking. It describes a collection of data center interconnect solutions the company says allow for better automation, control, and visibility of the cloud.
3/21/2017 8:00:00 AM
The demand for digital marketers keeps increasing regularly as brands now see the need to have a powerful online presence and stay ahead of competitors.
3/21/2017 7:00:00 AM
Call monitoring cannot show the whole picture of a customer relationship. To ensure that quality is being held to high standards across all channels, many companies turn to services such as third-party remote call monitoring.
3/21/2017 7:00:00 AM
Ecosmob Technologies Pvt. Ltd., a company based out of India with nearly a decade in the VoIP market, has announced it is offering a FreeSWITCH PBX solution. It can support hundreds to thousands of concurrent calls and conferences.
3/21/2017 7:00:00 AM
Enghouse Interactive has launched its newest contact center solution: QMS 7.0
3/21/2017 7:00:00 AM
The demand for digital marketers keeps increasing regularly as brands now see the need to have a powerful online presence and stay ahead of competitors.
3/21/2017 7:00:00 AM
Tata Communications Transformation Services Limited (TCTSL), announced at MWC17 that it has partnered with Microsoft to deliver Network Assessment as a Service (NAaaS) to its channel partners.
3/20/2017 6:07:29 PM
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