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The Next Generation Communications week in review is a recap of all the top stories making headlines about LTE, 5G and the future of communications this past week.
8/12/2017 7:00:00 AM
The community bank out of Novato, Calif. is employing the CloudGenix technology to more quickly bring new branches online; improve the performance of its core banking applications; simplify wide area network management; reduce its hardware and operational costs; and generally become more self-reliant rather than using third-party services for network deployment, management, and troubleshooting.
8/11/2017 3:56:50 PM
Inbenta is the latest addition to NICE inContact's ecosystem and CXexchange marketplace.
8/11/2017 3:53:21 PM
The weather is perfect, blue skies and sun, with a slight breeze off the Pacific Ocean. What can go wrong as you enjoy your week at Moonstone Beach in Moclips, Washington? Certainly not a power outage that would put a damper on plans - after all, there's not a storm in sight, and the Gray's Harbor PUD says more than three-quarters of its outages are the result of naturally occurring incidents, such as high winds, lightning, downed trees, and other storm-related causes.
8/11/2017 2:23:56 PM
Of course, one of the challenges with outdoor events is weather, but it's a risk most concert-goers are willing to take. Most venues have sections of covered seating, which helps those willing to pay more, but even fans with lawn tickets often don't mind sitting through sets by their favorite artists.
8/11/2017 1:16:21 PM
Off the top of my head, if asked what industry has the worst customer service, without question number one with a bullet is the Airline industry. This much maligned vertical time after time seems to have a knack of further cementing its poor customer service. This week, however, JetBlue made an announcement that might help in swaying public opinion - well, at least for JetBlue.
8/11/2017 9:22:21 AM
A recent report from the Dell'Oro Group explored how the migration toward more cloud-managed products will strengthen the Wireless LAN market in the coming years, with the expectation that through 2021 average prices will rise with user adoption of cloud subscription licenses and new technologies.
8/11/2017 9:17:04 AM
Technology is going to play a significant role in our future. In the U.S., Silicon Valley and New York are famous for being hosts to amazing tech ideas transforming the world. Many states in the south are also picking up as well, establishing technological ideas and gradually becoming tech hubs capable of competing with California. If you are thinking about moving south, here are the top places to consider.
8/11/2017 9:00:00 AM
This week, Polycom unveiled the Device-as-a-Service (DaaS) pilot program providing end users and service providers more pocket-friendly pricing as well as greater flexibility in implementing Polycom IP endpoints.
8/11/2017 8:30:00 AM
Arkadin, a NTT Communications company and player in the cloud unified communications and collaboration services space, announced this week that it has received two awards for its new digital meeting space, Arkadin Vision. The solution connects audio, Web and video for a unified meeting experience across diverse endpoints for more productive virtual meetings.
8/11/2017 7:00:00 AM
There are four headwinds facing IT today-four opposing forces that can impede, or even reverse, success for enterprise IT.
8/10/2017 4:27:43 PM
The fast-paced proliferation of internet-connected devices and the paradigm shift to cloud-based applications are fueling major disruption and redefining how the underlying networks are architected, operated and evolved.
8/10/2017 4:21:56 PM
One company determined to improve video conferencing technology further is Asterisk Service. Asterisk is a well-known VoIP solutions provider and subsidiary of Ecosmob Technologies Private Limited. The company will now be offering advanced audio and video conferencing solutions in order to help facilitate real time communication between workers, while eliminating the need to spend tons of money on travel.
8/10/2017 4:14:57 PM
VoiceBase and Voxbone announced a new partnership where customers using Voxbone communications services have pre-integrated access to the VoiceBase portfolio of services, providing easy access to a wealth of analysis.
8/10/2017 4:14:01 PM
Big data, machine learning, and artificial intelligence are no longer the stuff of science fiction - they're coming soon to a network near you (if not there already). I ran into Brian Lavallee, Sr. Director, Portfolio Marketing at Ciena, and asked him a few questions about how these technologies are shaping networks of the future, and how they'll lead to self-aware networks. Here's what he said.
8/10/2017 4:10:29 PM
It goes without saying that the task of going cloud-first at the enterprise level can be daunting. After all, you're looking at a wholesale shift in the very essence of your computing fabric. But, while it sounds scary, we found that it may not be a hard as you think.
8/10/2017 2:51:24 PM
BroadSoft Inc. now has FedRAMP in process status. That provides the UC company with an agency sponsor to help it navigate the FedRAMP Security Assessment Framework of this government program.
8/10/2017 2:03:03 PM
Today, Sonus announced that Miercom verified the security and performance of the Sonus SBC 5400, providing organizations added peace of mind when deploying and using the solution.
8/10/2017 1:59:35 PM
Trumbull, CT - August 10, 2017 - TMC today announced it has opened the call for speakers for the Business Intelligence Summit held February 14-16, 2018 at the Greater Ft. Lauderdale/Broward Country Convention Center in Fort Lauderdale, Florida.
8/10/2017 1:44:02 PM
GE has spun off the customer service machine learning company it bought late last year. The new entity is called And last week the former announced it has raised $5 million.
8/10/2017 1:34:28 PM
Cambium solution provides 200 Mbps high-speed connectivity in the unlicensed spectrum that spans up to 10 miles.
8/10/2017 1:30:00 PM
Ernst & Young says India is four to five years away from launching 5G. That's in large part due to the challenge capital market, low 4G subscribership, and need for more fiber investment there.
8/10/2017 11:45:10 AM
After a rigorous verification process, Verba's Collaboration Compliance and Recording Platform has been verified as Citrix Ready. It is now officially compatible with Citrix HDX RealTime Optimization Pack, XenApp and XenDesktop.
8/10/2017 11:18:40 AM
Frost & Sullivan announced this week that it has recognized STARTEK with the 2017 North American Frost & Sullivan Award for Competitive Strategy Innovation and Leadership. Each year, Frost & Sullivan presents this award to the company that it feels has leveraged competitive intelligence to successfully execute a competitive strategy.
8/10/2017 11:16:44 AM
TPx, a premier managed services carrier, announced recently that it has joined TrustedSky, an association made up of service providers in the cloud and unified communications (UC) market. Through this partnership, TPx will be making TrustedSky Beacon software available to its agent partners.
8/10/2017 11:15:01 AM
Global VoIP services are poised for further growth through 2024, according to a new study by an outfit called Persistence Market Research.
8/10/2017 11:14:29 AM
Honeywell introduces self-diagnosing and positioning monitoring sensors for use in aircraft.
8/10/2017 10:19:43 AM
In a recent B2B technology survey of 455 U.S.-based companies in nine vertical markets, ABI Research is announcing its finding that almost 70 percent of respondents currently have Bluetooth, Wi-Fi, or other short-range wireless (SRW) communications technologies in operation.
8/10/2017 10:00:00 AM
This week, Broadsoft announced that its UC-One application made the Constellation ShortList for enterprise group messaging solutions for Q3 2017. The ShortList is comprised of pioneers, industry leaders and influential firms in the evolution of enterprise communication and collaboration.
8/10/2017 8:42:43 AM
Phoenix Audio Technologies and Staub Electronics announced recently that they have joined forces to improve video conferencing offerings. Staub is one of Canada's largest distributors of integrated technology products and services. And now, under this new partnership, Staub will be able to offer the full line of Phoenix Audio products.
8/10/2017 7:00:00 AM
According to a recent ABC article, Beau Gellard was only made aware that his identity had been stolen and used to create a fraudulent Telstra account when he received an unexpected phone bill in the mail. The bill was actually sent to his mother, who he hasn't lived with in 10 years.
8/10/2017 7:00:00 AM
CIMI blog lauds Ciena for its strategic approach, strong financial results.
8/9/2017 6:54:31 PM
Thomson Reuters recently updated its financial desktop Eikon to address MiFID II research unbundling requirements.
8/9/2017 6:24:30 PM
Nokia Bell Labs and others are working to build a platform-as-a-service to allow for collaboration related to 5G networks and applications.
8/9/2017 6:16:23 PM
As it works to adapt to the changing network environment, and prepares to release its fourth quarter financial results, Cisco emphasizes what it's doing related to automation, policy, and programmable and software-centric networks.
8/9/2017 6:05:45 PM
BroadSoft, Inc. has teamed up with Cable & Wireless to strengthen their technological partnership in order to help Cable & Wireless bring its new offering to the Panamanian market.
8/9/2017 5:48:15 PM
InAuth and AimBrain announced recently that they'll be taking precautions to the next level very soon through their new partnership. Going forward, the two companies will collaborate to enable banks and financial institutions, digital wallet providers, payment service providers (PSPs) and other organizations to deliver up to six factors of authentication for their customers' mobile transactions.
8/9/2017 5:25:21 PM
The HESI Learning Center/Nurses Learning Center is an organization aimed at helping to educate students that are looking to take the HESI, HESI A2, TEAS, TEAS A5, Kaplan, ATI or the N.E.T. In order to better improve its offerings, the center has partnered with state of the art video conferencing technology suppliers to give students a unique educational experience.
8/9/2017 5:18:35 PM
By keeping a close eye on agent performance through call monitoring and quality assurance practices, agents can ensure that agents are meeting KPIs and performing to the best of their ability.
8/9/2017 5:15:43 PM
For the most part when we think of fraud, we envision human hackers breaking through our passwords and stealing our information. It's not often that we take non-human hackers into account, but they do exist. That's why SecuredTouch has recently released its new HUMANOBOT solution, which is fine-tuned to continuously discover non-human device activity, automatically detecting fraud.
8/9/2017 5:09:42 PM
BT announced recently that it is joining the short list of carriers - AT&T, CenturyLink, Verizon and Level 3 - providing federal services over the next 15 years per a new Enterprise Infrastructure Solutions (EIS) contract from the U.S.
8/9/2017 4:03:04 PM
5G equipment and services will be rolled out selectively. And they will complement, rather than replace, 3G and 4G networks and offerings. That will be the case at least in the near term, said Lavalle. He is Ciena's senior director of portfolio marketing.
8/9/2017 3:59:16 PM
A recent VanillaSoft blog talks about the benefits of using the phone for fundraising and how to get best results in doing so.
8/9/2017 3:18:15 PM
Yealink announced that four of its cloud IP phones - T41P, T42G, T46G and T48G - are now certified with Skype for Business, providing enhanced qualification with Cloud PBX in Microsoft Office 365.
8/9/2017 2:53:55 PM
Significant Series B funding caps off an incredible year of growth highlighting sales, partnerships, and worldwide adoption
8/9/2017 2:00:00 PM
It's been a rough ride lately for Frontier Communications Corp. But the company is still holding on and trying to move forward. And, as part of that effort, it's talking about a recent expansion of its cloud-based VoIP services.
8/9/2017 1:33:58 PM
Windstream strengthened its portfolio in adding Broadview's OfficeSuite paired with Windstream's SD-WAN. As a result of the recent Broadview Networks purchase, Windstream is now able to offer pure cloud-based unified communications fit to address enterprise and SMB needs.
8/9/2017 1:27:02 PM
Ericsson, Qualcomm, and Verizon recently demonstrated that 4G is capable of delivering near-gigabit speed performance.
8/9/2017 1:23:58 PM
Is your company searching for assistance in reducing its e-waste, allowing the sustainability to offer your clients the best it has to offer?
8/9/2017 1:03:22 PM
New reports highlight Nicaragua's abysmal communications infrastructure situation. But funding from The World Bank could help address that.
8/9/2017 11:24:55 AM
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