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Bright Pattern announced a new partnership with Paxyl Solutions, enabling the new partner to offer mid-market and enterprise customers user-friendly, robust omnichanel contact center solutions.
2/12/2019 1:30:57 PM
InstaMed unveiled the release of InstMed VoIP Protection, which provides for a secure and customer-centric payment experience ensuring both payers and providers can rest comfortably within compliance regulations - specifically, PCI.
2/12/2019 1:10:20 PM
According to Bloomberg, which cited sources familiar with the matter, CenturyLink, Alphabet and the infrastructure arm of EQT Partners, as well as private equity firms, have expressed interest in Zayo, which has responded by giving possible bidders access to some of its financial information.
2/12/2019 12:40:56 PM
VoIP solutions provider Grandstream has been wildly successful for just about two decades now offering business user's high quality VoIP services and solutions to take communications capabilities to the next level. Now, thanks to a newly announced partnership with Alloys, a specialist distributor in Australia, Grandstream will be able to reach further into this market with their offerings.
2/12/2019 10:58:24 AM
Small businesses looking for all the enterprise features offered in a VoIP service at a more affordable price for their budgets, are in luck with Monster VoIP.
2/12/2019 10:54:49 AM
Running a small business is a great challenge. You should always stay on top of all the latest tools available for your company's success. There are dozens of affordable tools out there that every small business should use in order to increase the growth of their company.
2/12/2019 10:42:38 AM
According to a recent release, the city of Phoenix has entered into an agreement for MetTel, a communications and digital transformation company, to provide services with fleet management automation technology.
2/12/2019 10:35:00 AM
Current Health, an artificial intelligence (AI) wearable, recently announced it has received Class II clearance from the U.S. Food and Drug Administration (FDA) for hospital care.
2/12/2019 10:15:00 AM
The firm's Intelligent Structural Panel technology is designed to create intelligent, energy efficient and sustainable building infrastructure
2/12/2019 10:10:00 AM
Itron's Platform to Connect and Manage 140,000 ComEd-Owned Municipal Smart Streetlights as Part of the Illinois Utility's Efforts to Support Sustainable Communities
2/12/2019 10:00:00 AM
When everything seems to cost a fortune in Phoenix, you should know that you can avoid spending extra cash of things you can get for cheap. One thing that most people don't know is that Phoenix is one of the most developed places in the world. That means that there is high competition in the various sectors hence products and service costs vary depending on where you buy.
2/12/2019 9:47:18 AM
Technology seems to be evolving in almost every type of business. When it evolves companies are more efficient and productive. Changes such as fast food outlets using mobile phone apps, sites such as changing the face of betting, or small businesses that use content management systems, it's all evolving.
2/12/2019 9:38:13 AM
It is a known fact that technology development enables more and more possibilities to conduct any daily task in our schedule. We can be away from the office or home, even in a different continent and yet, we will be able to respond to any message or phone call within seconds. This applies to almost every industry and every possible professional title. It is neat, comfortable, and welcoming. At least for the bigger part of the world.
2/12/2019 9:33:24 AM
Advances in modern technology have enabled the improvement of health and safety measures for the elderly. When the people we care about get older, their wellbeing and safety can become a genuine concern. Using technology, you can ensure that your loved ones are safe without having to do any late-night visits to check up on them.
2/12/2019 9:25:51 AM
A week after a polar vortex that caused power outages in more than five states, power outages have affected almost a quarter of a million users throughout the country thanks to continuing bad weather.
2/12/2019 7:01:00 AM
Today, many network operators are deploying software-defined networking (SDN) and network functions virtualization (NFV) technologies while they build the adaptive, self-healing and self-optimizing network of the future. The benefits are obvious, from simplifying and scaling repetitive, error-prone tasks to increasing the stability of networks through consistency and automated testing. However, the challenges are also substantial, and companies are well advised to ensure they choose the right partner for network automation solutions.
2/12/2019 7:00:00 AM
AudioCodes and Jabra recently announced a new partnership to support Microsoft intelligent communications -specifically, contact center environments, Skype for Business and Microsoft Teams.
2/11/2019 5:31:46 PM
Cultivated by humans for ten thousand years and counting, hemp has a long history of being used for a variety of purposes, including medicinal. Despite this ancient heritage, one which eventually leads to several of the U.S. founding fathers choosing to grow hemp as a cash crop, the cultivation of cannabis and its role in alleviating health problems became a controversy in the 20th century. Various laws and regulations were passed in the United States and elsewhere which virtually vanquished the hemp industry.
2/11/2019 5:17:18 PM
Managed services provider Unified Office has announced its Total Connect Now Dental Management Suite will include a Virtual Communications Console targeted specifically to provide dental offices with the communications tools they need.
2/11/2019 4:51:20 PM
Research released today by StarLeaf shows that audio and video conferencing are effectively equals when it comes to effective communication for remote or mobile workers.
2/11/2019 4:50:56 PM
Improved audio conferencing capabilities help workplaces to have clear, constant contact with clients, coworkers and customers. When communications are a critical function of the job, a solution that works quickly and easily is vital.
2/11/2019 4:40:44 PM
It's getting harder to communicate with customers. Phone calls, particularly from unknown numbers, are either blocked or rejected. Direct mail has gone the way of the twentieth century. Email is effective, but it's not always very immediate. What mode IS immediate? Text messaging, of course.
2/11/2019 4:37:03 PM
Analyst firm CIR projects the 5G front- and backhaul equipment market to reach $4.1 billion globally by 2021
2/11/2019 3:48:36 PM
Spok Holdings is demonstrating its cloud-native enterprise communications platform that includes a fully integrated healthcare contact center with clinical alerting, alarm management as well as a multi-device application for team messaging at HIMSS this week.
2/11/2019 3:22:25 PM
IoT popularity is hardly surprising. Such a growing demand owes to a miscellany of benefits that connected devices offer - across all verticals and business domains.
2/11/2019 3:16:12 PM
Unimar's obstruction lighting and custom control system uses Sierra Wireless AirLink RV50 gateway, SIM and AirVantage IoT Platform to alert aviation authorities to potential hazards along flight routes
2/11/2019 3:08:02 PM
Iridium Communications COO Scott Smith will retire, while the company is welcoming back Suzi McBride as Chief Operations Officer.
2/11/2019 2:59:38 PM
When parts of the country are colder than Mars, it is time to pay special attention to how your organization will function in such extreme weather. That applies, in particular, to how your business will deal with power outages.
2/11/2019 2:52:01 PM
With more and more devices and technologies in healthcare becoming more connected, care delivery is positioned to change and improve dramatically across the health sector.
2/11/2019 2:38:36 PM
Orange announces the acquisition of 100% of SecureData Group, and its consulting subsidiary SensePost, largest independent cybersecurity service provider in the UK
2/11/2019 2:24:18 PM
Extreme Networks recently announced the general availability of its Defender for IoT, a security solution designed to help organizations secure unsecured IoT devices.
2/11/2019 1:59:14 PM
In a joint statement, NICE InContact and Business Systems (UK) Ltd announced Integrated Care 24 (IC24) selected the duo to deliver improved insights and reporting to better provide healthcare services. Long story short, IC24 turned to a trusted tech partner in Business Systems, and NICE were able to provide 100% audit capacity of interactions.
2/11/2019 1:58:42 PM
As sensors, networks, cloud-based applications, data and analytics continue to evolve, in this new year, we expect to see more retrofits of existing manufacturing plants to include digital capabilities, and the rise of greenfield plants.
2/11/2019 1:51:32 PM
Belfast's Maritime Mile is coming to life thanks to a new Smart City activation, enabled by augmented reality technology.
2/11/2019 1:33:34 PM
Five New OVMed ISPs Provide Wide Range of Performance, Features and Costs for Greater Design Flexibility and Rapid Integration into Medical Devices
2/11/2019 1:10:58 PM
The trio of Ericsson, Telstra and Ciena unveiled rapid restoration service on Telstra's busiest Asian subsea cable route, ensuring improved connectivity via Ciena's GeoMesh Extreme solution and the flexible programming infrastructure it provides. The new service reduces restoration time from hours to minutes.
2/11/2019 1:06:24 PM
Communications between fleet managers and drivers are especially critical to the success of operations. To ensure that details about load information and safety requirements are happening, a call recording solution for company-wide communications is necessary.
2/11/2019 7:00:00 AM
Bangladesh Wants its Stolen $81M Back from North Korea
2/8/2019 7:47:30 PM
Future-ready companies - those that are leveraging AI, blockchain, IoT, data analytics and monetization - these are the businesses you really want to be.
2/8/2019 3:20:45 PM
Oracle Network Management, featuring built-in AI, continuously optimizes performance for a more resilient, efficient grid
2/8/2019 2:33:47 PM
Most contact centers have a quality management (QM) plan of some sort. Whether it's enforced or not, it exists, even if it's only in a memo at the bottom of a filing cabinet. If this is the case, it's time to dust it off. Even if you have a QM plan in place, chances are that it could use some tweaks to bring it up to date. Effective quality management practices are the fastest and most efficient way to enhance the quality of the service your company provides to its customers, while increasing efficiency and reducing wasteful spending.
2/8/2019 2:17:03 PM
In the coming years, as connected technologies become more sophisticated and widespread, semiconductors will be right there with us, making these leaps in productivity and convenience possible.
2/8/2019 2:14:51 PM
Digital transformation is moving from theory to practice and many enterprises are ramping up their capabilities for competitive survival.
2/8/2019 2:10:53 PM
IT management operations are in constant development and digital transformation is the force driving it to a point where the conventional IT management approach may no longer be enough.
2/8/2019 2:07:12 PM
As every industry continues to be transformed by data, the biggest concern for many IT teams is how to tackle the growth of it all.
2/8/2019 1:56:24 PM announced recently a partnership with Mist System to simplify the design, deployment, and management of IoT solutions.
2/8/2019 1:50:07 PM
Itron Network Device Achieves Certification from Wi-SUN Alliance for Large-scale Industrial IoT Networks
2/8/2019 1:34:00 PM
Orthopedic and prosthetic research has come a long way in recent years and given the advancement of IoT in the medical device area (which some call the Internet of Medical Things or IoMT).
2/8/2019 1:21:35 PM
Multi-Tech Systems, a global supplier of M2M and IoT communication solutions, has joined the CBRS Alliance.
2/8/2019 1:16:06 PM
HID Global and Phunware recently announced their collaboration to improve the experience for hospital patients and visitors to find their way within medical facilities.
2/8/2019 12:39:56 PM
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