ARTICLES & COLUMNS

Last Updated: 12:23 AM EST - Sep 25, 2021

TMCnet.com publishes original, technology-oriented articles and columns written by industry experts and TMC's own editors.

Articles and columns are listed chronologically as they were published, with the most recent features first. You can view TMC's columnist archive, which indexes columns by author.

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Understanding Automation Testing and What It's Used for

9/15/2021 10:04:33 AM

Automation testing is a type of software verification that is used to test the functionality and stability of a computer program. Automation testing works …

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De-fragmenting Virtual Communications

9/15/2021 9:55:23 AM

Virtual workforce management and remote engagement has skyrocketed during the pandemic - and is showing no signs of receding from the workforce.

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5 Steps To Healthcare Mobile App Development

9/15/2021 9:51:26 AM

There are several important steps in custom healthcare mobile app development. Healthcare mobile app development is an especially challenging, complex, and…

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How to Get the Most Out of Online Casinos

9/15/2021 9:47:19 AM

Millions of people all around the world enjoy the excitement of visiting an online casino. Do you count yourself among their ranks? If you do - or even if …

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Wipro Secures $44.5m Managed Services Deal with National Grid

9/14/2021 4:55:32 PM

Wipro has been selected by National Grid to provide managed services and install new cloud-based infrastructure to support green initiatives.

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IBM Adds New Features to Watson Assistant for Call Centers

9/14/2021 4:49:56 PM

Automation in the call center is critical technology for smooth operations. Most callers don't need a live agent, as their calls are routine: balance reque…

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Shifting Focus to Customer Experiences Can Ensure Long Term Business Success

9/14/2021 4:46:31 PM

Customer experiences should no longer be an afterthought for business development, as research has demonstrated the potential value of retaining a loyal cu…

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Zabu Exploit Highlights a Growing Problem for DeFi and Blockchain

9/14/2021 4:43:57 PM

DeFi app Zabu, which resides on the Avalanche blockchain, was exploited in a hack worth $3.2 million. The incident highlights the growing prevalence of DeF…

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e-Money, Algorand Integration Looks to Increase Stablecoin Usage Across Europe

9/14/2021 4:41:36 PM

e-Money and Algorand have announced an integration that will support the growing popularity of stablecoin usage across European countries.

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How the Workforce is Quickly Changing to Adapt to the World Around Us

9/14/2021 2:42:07 PM

Hybrid work - a mix of remote work and in the office work - may be the best fit for your organization to support the future of work.

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OfficeSuite UC Earns SOC 2 and HIPAA Compliance

9/14/2021 2:15:55 PM

Windstream Enterprise announced OfficeSuite UC earned SOC 2 and HIPAA compliance for the third consecutive year.

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Tartabit Eases IoT Device Makers Azure Marketplace Access

9/14/2021 1:02:25 PM

Tartabit LLC announced two new services to its integration arsenal: Marketplace Accelerator (MPA) and the Plug and Play Accelerator (PnPA). Both are availa…

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Vowel Secures $13.5 Million in Series A Investment Round

9/14/2021 11:47:54 AM

Video conferencing startup Vowel has secured $13.5 in new funding to support product development and employee growth.

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New Exhibitors Added to the 2022 #TECHSUPERSHOW

9/14/2021 11:39:10 AM

TMC today announced the newest Exhibitors who signed on to join us at the #TECHSUPERSHOW, being held February 8-11, 2022 at the Broward County Convention C…

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Fortinet, Linksys Offer Home Network Enterprise-Grade Makeover

9/14/2021 11:34:14 AM

Network security leader Fortinet and Linksys unveiled Linksys HomeWRK for Business | Secured by Fortinet, the duo's second release since Fortinet's $75 Mil…

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Dell'Oro Group Report Relays Software-Based Shift

9/13/2021 4:20:00 PM

Dell'Oro Group released its 2Q 2021 SD-WAN Report, with some predictable results, as the top six SD-WAN vendors are responsible for 70 percent market share…

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Biden Administration Expands Government Definition of Customer Experience

9/13/2021 3:35:47 PM

The Biden Administration recently included new language into the government's definition of customer experience, which hopes to foster fair treatment and p…

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500apps Corp. Introduces All in One App Suite

9/13/2021 3:31:07 PM

Companies that use software-as-a-service solution are often overburdened with keeping track of too many apps, and find that the costs of these apps adds up…

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Peraton Awarded $60 Million to Support CDC with Cloud/Data Services

9/13/2021 3:26:45 PM

Longtime CDC partner Peraton has been awarded $60 to support the organizations cloud services and digital transformation efforts.

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Fuze Announces Enhancements to Microsoft Teams Workflow Integrations

9/13/2021 3:23:39 PM

To simplify and enhance enterprise communications channels, Fuze has developed new integration enhancements for Microsoft Teams.

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InMoment Announces Finalization of Lexalytics Acquisition

9/13/2021 3:13:33 PM

Data analytics solutions provider Lexalytics has been purchased by InMoment after completing the necessary requirements for approval.

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net2phone Reveals New Phone App for Microsoft Teams

9/13/2021 3:08:08 PM

net2phone has announced a new affordable application designed for Microsoft Teams, allowing users to better manage call services through the Teams platform…

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From Driver's Licenses Proof of Vaccination to Fishing Licenses, the World is Going All-Digital

9/13/2021 1:58:14 PM

The State of Louisiana's LA Wallet app will soon allow users to upload not only digital driver's licenses and COVID-19 vaccination status, but also hunting…

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Health Benefits and Differences between CBD, Marijuana, and THC Concentrates

9/13/2021 1:49:29 PM

As the laws regarding cannabis are changing across the states and in other countries around the world, more people are starting to discover the benefits of…

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HiberHilo Impresses Shell with Satellite Tech

9/13/2021 1:48:50 PM

Hiber announced a new agreement with Shell, where the industrial IoT as-a-service startup will provide well integrity monitoring solutions around the globe…

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5 Reasons Why You Should Consider Investing in Solar Panels for Your Business

9/13/2021 1:44:27 PM

If you are yet to get your business on the solar power bandwagon, you're missing out. In recent years, it seems like more businesses than ever before have …

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The Technology Behind Engagement Ring Cuts

9/13/2021 1:40:18 PM

When you browse in jewelry shops or check engagement rings websites, you see some brilliant gemstones on the engagement rings. They look so shiny and brigh…

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Five Tools to Help Businesses Grow

9/13/2021 1:33:55 PM

We all know that the economy is in flux. There is a transitional period where workers are still on unemployment benefits but businesses need employees. Hir…

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AQUILES ESTE / Art and science for ambitious brands

9/13/2021 1:29:00 PM

An imaginative mindset allows the cerebrum to analyze the surroundings and the world through a unique perspective. Not having an element of creativity in t…

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Apple Must Now Allow Alternative Direct Payment Options In App Store, Judge Rules

9/10/2021 5:13:41 PM

A California judge ruled that Apple has not been proven to be a monopoly, but is participant in anti-competitive practices within the company's digital mar…

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Allied First Bank Chooses Finn AI Chatbots for Better Customer Experiences

9/10/2021 4:48:17 PM

Allied First Bancorp, a full-service bank in Oswego, Illinois which provides financial services to customers nationwide, has announced a new partnership wi…

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Enigmai to Test New WFM Business Suite in Tel-Aviv

9/10/2021 4:44:22 PM

Workforce management improvements are important in the call center. In the municipal setting this importance is even greater. Having efficient, productive …

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Servion Maintains Cisco Gold Provider Worldwide Status

9/10/2021 4:33:48 PM

Contact center and customer experience solutions provider Servion has announced the company successfully renewed its Cisco Gold Provider Worldwide Certific…

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ClearlyIP Unveils Cloud Device Manager

9/10/2021 3:54:51 PM

ClearlyIP announced Cloud Device Manager (CDM), empowering system administrators with the control to securely provision endpoint devices remotely.

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Fuze Reveals New Patent for Softphone Control Integration

9/10/2021 3:03:28 PM

Fuze has been awarded a new patent that would allow customers to manage softphone calls seamlessly through various Fuze business applications.

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Palo Alto Puts SMBs and WFH in Focus with Okyo Garde

9/10/2021 2:18:37 PM

Palo Alto Networks is a SASE flag-bearer, and today extended its portfolio with the addition of an enterprise-grade cybersecurity solution delivered via pr…

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TruSight Completes Rollout of Third-Party Risk Data Platform

9/10/2021 1:32:36 PM

Last week, third-party risk data provider TruSight announced the completion of its enhanced customer consumption project, including the creation of a new a…

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NLP Startup Cohere Snags $40 Million in Fresh Funding

9/10/2021 1:21:20 PM

Cohere, a small company focusing on natural language processing models for artificially intelligent systems, has secured $40 million in investment funds fr…

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KT Corp Acquires Singapore-based Epsilon Telecommunications

9/10/2021 1:17:21 PM

Epsilon Telecommunications revealed this week that the company has been purchased by South Korean telecom giant KT Corp.

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Call Centers Must Move Away from Cost Center Mentality to Achieve Success

9/10/2021 1:10:34 PM

Call centers have been viewed as cost centers for too long, with a strong emphasis on savings and shorter call times. This attitude has hurt agents, custom…

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Entering the Workforce as a Teen

9/10/2021 12:18:34 PM

One of many first experiences a teenager will have is getting their first job. While their focus may be on the benefits of earning their own money and expe…

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Five Serious Cybersecurity Risks That Didn't Exist Ten Years Ago

9/10/2021 12:15:24 PM

The world has changed profoundly in the past decade, bringing with it new innovations and technological breakthroughs. Google had just bought Android. Most…

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5 Reasons to Leverage Technology for Contracts

9/10/2021 12:12:32 PM

When you're constantly creating contracts, you need a solution with lightning-fast turnaround, instead of relying on a single lawyer to do all the work. Wr…

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New Online Casino Deposit Methods That Are Going Viral

9/10/2021 12:03:31 PM

With a growing number of players gambling with online casinos these days, more alternative payment methods are emerging and some of these are going viral. …

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6 Reasons Why You Should Outsource Engineering Services

9/10/2021 11:58:30 AM

Engineering heavily relies on technology. The continuous evolution of technology increases the costs of running an engineering company. This is because you…

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Ethereum VS Ripple

9/10/2021 11:53:31 AM

Both Ethereum and Ripple use the same blockchain technology but serve different purposes to the masses. Launched in 2015 and founded by a Russian-Canadian …

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Why and How to Monitor Your Application's Performance

9/10/2021 11:48:36 AM

In today's hyper-connected digital world, the performance of a business application can be the difference between the company's success and failure. Perfor…

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How to Find the Right Business Attorney

9/10/2021 11:41:58 AM

Finding the right lawyer for your business can be challenging, especially if you're doing it for the first time. A business attorney is like a partner to y…

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Five Reasons Why You Need Royalty-Free Music for Your Video Creations

9/10/2021 11:29:51 AM

If you produce film or video productions, big or small, then you will be aware of the minefield that surrounds securing great music to accompany your visua…

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Nokia and Infradata Reveal New IP/Optical Solution for Netherlands Data Centers

9/10/2021 11:27:39 AM

Nokia and Infradata have teamed up to create a new solution that allows customers to connect to NorthC data centers throughout the Netherlands.

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