ARTICLES & COLUMNS

Last Updated: 11:58 PM EST - Oct 27, 2020

TMCnet.com publishes original, technology-oriented articles and columns written by industry experts and TMC's own editors.

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TMC Announces Recipients of the 2020 Cloud Computing Excellence Awards

10/16/2020 1:44:12 PM

TMCannounced the winners of the 2020 Cloud Computing Excellence Award.

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7 Enterprise Software Applications For Growing Companies

10/16/2020 1:41:45 PM

As your company begins to grow out of the startup phase, you'll want to consider expanding your company's digital infrastructure with automation. As the nu…

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15th Annual INTERNET TELEPHONY Excellence Award Winners Announced

10/16/2020 1:40:03 PM

TMC announced today the winners of the 2020 INTERNET TELEPHONY Excellence Award, presented by TMC's INTERNET TELEPHONY magazine.

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How to Improve Your Cash Flow Management

10/16/2020 1:36:09 PM

You've likely heard by now that cash is king in the business world. Not only is it the most liquid and easily accessible asset that a company can have, but…

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How Does Technology Improve a Newborn's Health and Well-Being?

10/16/2020 1:29:14 PM

They say that the average middle-class citizen's lifestyle is a hundred times improved over the lifestyle of royalty from centuries ago. Of course, the adv…

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Will 2021 Be the Year of Ying and Yang in Contact Centers as AI and Automation Take Hold?

10/16/2020 1:22:54 PM

The availability of massive amounts of data is changing how contact centers define and implement their customer experience and engagement strategies using …

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Balto Boasts $10M Series A

10/16/2020 12:26:38 PM

This week, Balto, a provider of Al-powered real-time guidance for contact centers, announced the close of its Series A round of funding, with investment fr…

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Calling All Zoom Phone Users: Voice Needs Security Too

10/16/2020 12:04:30 PM

Last week, Zoom announced they are rolling out a new end-to-end encryption (E2EE) feature next week as phase one of a four-phase security plan. According t…

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Build a construction crane safely

10/15/2020 6:04:53 PM

A construction crane, or rather a tower crane, is built from the base. If you are going to place a tower crane somewhere, you must ensure that you can safe…

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Phonak hearing aids are the perfect fit for your life

10/15/2020 6:02:10 PM

That you are now given the freedom to come and go as you please, without feeling restricted by your hearing loss, is paramount to your quality of life. Thi…

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Handy Tips To Maximize The Fun Of Sports Betting

10/15/2020 5:47:34 PM

Do you agonize over your monetarily maudlin life? Fretting over how acquiring money is a giant formidable task in this densely cutthroat world. But, prepar…

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Investing in Bitcoin Favorable Amid Risky Stock Market

10/15/2020 5:42:46 PM

Investors all around the world have been skeptical about investing in the stocks, as the global stock market has been extremely volatile throughout the yea…

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With New Enhancements Zoom Moves Deeper into Complete Enterprise Communications Market

10/15/2020 5:00:36 PM

Remote working in here to stay and Zoom is making a play in the enterprise unified communications space with new enhancements.

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Masergy Unveils Work From Anywhere Solutions

10/15/2020 3:26:38 PM

This week, Masergy announced SD-WAN Work From Anywhere solutions. SD-WAN Secure Home and SD-WAN on the Go are directly addressing the demands of the modern…

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Philippines Opens Call Center to Connect Teachers to Struggling Students

10/15/2020 2:33:29 PM

In the Philippines, some teachers have harnessed the country's strong call center tradition - more than one million Filipinos are employed in business proc…

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2020 TMC Labs UC Innovation Winners Represent a Diverse Cross-Section of Solutions

10/15/2020 1:41:46 PM

The winners of the 2020 TMC Labs UC Innovation Award reflect the diversity of solutions that are driving the success of the unified communications market.

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mimik Selected by 5G Open Innovation Lab to Drive Early Adoption of 5G

10/15/2020 12:23:00 PM

mimik's patented Hybrid Edge Cloud platform will boost the performance and reduce the cost of 5G Networks

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Ripple Chair Warns US Crypto Asset Bias Will Hurt Global Finance Standing

10/15/2020 11:51:57 AM

The chairman of blockchain-based digital asset developer Ripple warned that the US is stifling innovation and growth in the cryptocurrency space by failing…

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Reap the Benefits of Virtual eSBCs and Cloud-based Orchestration

10/15/2020 10:33:04 AM

Virtualized and centrally managed eSBCs can drive optimal business results - especially when combined with cloud-based orchestration in a public or private…

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Hitachi Begins Testing 5G Powered IIoT Solutions at Silicon Valley Research Center

10/15/2020 10:00:00 AM

To accelerate the development of platform technologies and scalable solutions for digital transformation in multiple industries

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7 Steps to Start A Business Through Franchise

10/14/2020 4:05:13 PM

Almost every successful businessman with free capital has at least once thought about investing in an already established highly efficient enterprise. In t…

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How Different Businesses Are Affected By The Pandemic

10/14/2020 3:59:38 PM

As soon as the World Health Organization (WHO) declared that the coronavirus outbreak was a pandemic, it became clear that businesses will be affected. Thi…

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8x8 Helps phoenixNAP Operate-from-Anywhere with its Cloud Communications Platform

10/14/2020 3:46:04 PM

Today more than ever, being able to operate from anywhere is critical for businesses. When IT services provider phoenixNAP needed a way to enable its emplo…

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Bandwidth to Acquire Voxbone

10/14/2020 3:26:58 PM

Enterprise cloud communications company Bandwidth has announced it's intent to purchase Voxbone for $527M. This latest move is part of the company's push t…

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H&M Using Nuance Virtual Assistants for Live Chat on Google Search & Maps

10/14/2020 3:22:19 PM

Improving customer engagement capabilities has been a critical focus for businesses, especially during COVID-19, with spikes in calls to contact centers an…

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Omnichannel Messaging Company MessageBird Raises $200 Million in Funding

10/14/2020 3:10:57 PM

During a time when some companies seem to be deliberately making it harder for customers to connect with them, the successful ones are broadening the ways …

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India Discusses Using Blockchain to Enable Remote Voting

10/14/2020 3:06:46 PM

India has hosted a series of webinars to discuss using blockchain technology to enable remote voting in the country. The move would allow India's approxima…

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IBM to Spin Off $19 Billion Managed Infrastructure Services Unit, Focus on Hybrid Cloud

10/14/2020 2:59:59 PM

IBM is set to spin off its $19 billion managed infrastructure services unit as the company shifts its focus to the hybrid cloud, AI, quantum computing and …

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IoT and Digital Tools Change Company Operations during COVID-19

10/14/2020 2:15:00 PM

It comes as no surprise that COVID-19 is changing the way that companies operate. What is surprising, though, is that the pandemic has increased the speed …

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SugarCRM Introduces SugarLive, Amazon Connect Omnichannel Capabilities

10/14/2020 1:07:59 PM

Today, SugarCRM unveiled SugarLive, a new integration with Amazon Connect voice, chat and text messaging for omnichannel service and support. SugarLive int…

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The Art and Science of Calculating ROI for Security Software: Is It Really A Risk Management Calculation?

10/14/2020 11:34:45 AM

Can enterprises and organizations really measure the Return on Investment in digital security solutions? It is not easy, but it is possible when the challe…

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How Direct Calls Are Still Better Than Chatbots

10/14/2020 10:25:31 AM

The personal touch will never go out of fashion. Artificial intelligence and the convenience it brings is evolving at a rapid rate. As long as human nature…

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Value of Investing in E-commerce Mobile app

10/14/2020 10:17:50 AM

A small product base business can even have the globalized customers through the handy and easy to access Ecommerce Mobile apps. If you are still not havin…

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Griffin Poutre Explains How Technology Has Impacted Student Education

10/14/2020 10:12:11 AM

With so many smartphones, tablets, and laptops, students are not short of tools to use technology to improve their educational experience. One cannot imagi…

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The Technology Used in Live Blackjack and Other Online Casino Games

10/14/2020 10:09:00 AM

The success of the online casino industry is mainly reliant on technology. As technology advances, so does online casino gaming. Online casinos are now muc…

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What To Look For In A Mobile Sports Betting Site

10/14/2020 10:04:15 AM

It wasn't all that long ago when betting on sports via an online website was considered to be a novelty. The first online sports bets weren't played until …

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Ways to Increase Employee Loyalty

10/14/2020 9:59:50 AM

When you run a business, one of your key resources is your workforce. If you are constantly losing staff and having to retrain new team members, this can e…

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Creative Ways to Make Money Online in 2020

10/14/2020 9:56:40 AM

There has been a lot of focus on working from home since the outbreak of the dreaded coronavirus pandemic. However, the fact is that this idea is nothing n…

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Is it Efficient to Order Background Checks Online?

10/13/2020 6:02:58 PM

One of the most significant functions of Human Resource (HR) is recruiting new employees. It is typically a time-consuming process, taking the average Aust…

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The Role of Artificial Intelligence in Background Screening

10/13/2020 5:59:45 PM

Today's business world heavily relies on background checks to minimize hiring risks. Little wonder, over 95 percent of employers carry out, at least, one t…

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Firewall as a Service Automation Gives MSPs Ability to Quickly Deliver Virtualized Security

10/13/2020 5:33:54 PM

Corsa Security's new FWaaS automation platform enables MSPs and MSSPs to deliver virtualized firewalls instantly to better manage customer security.

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Palo Alto Networks Promises Secure Cloud Infrastructure & Applications with Prisma Cloud 2.0

10/13/2020 3:03:30 PM

Palo Alto Networks announced the arrival Prisma Cloud 2.0, including four new security modules in the firm's Cloud Native Security Platform (CNSP) develope…

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Palo Alto Network Promises Secure Cloud Infrastructure & Applications with Prisma Cloud 2.0

10/13/2020 3:00:39 PM

Palo Alto Networks announced the arrival Prisma Cloud 2.0, including four new security modules in the firm's Cloud Native Security Platform (CNSP) develope…

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How to Map Demographic Data Online

10/13/2020 2:50:45 PM

There are untold uses for demographic data added to maps, including adding insights about your customer base and identifying key trends to guide business a…

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TrueDialog Explains How Colleges Can Comply With the TCPA When Texting Students

10/13/2020 2:43:23 PM

Virtually all colleges make use of text messaging systems to keep students informed, so higher education institutions need to understand the regulations th…

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What Exciting Technologies Can You Find in Today's Pod Vaping Systems?

10/13/2020 2:25:31 PM

The release of the JUUL e-cigarette in 2015 sparked a revolution in the vaping industry and changed people's expectations about what a vaping device for be…

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Backup OneDrive for Business the Right Way

10/13/2020 2:19:24 PM

Access to files and data for your business is no doubt absolutely mission-critical. Now that the majority of employees are working remotely, having access …

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Silicon Labs and STRATIS Bring Smart Home to Apartment Communities

10/13/2020 2:00:00 PM

According to a recent release, Silicon Labs and STRATIS have collaborated on a new smart home solution built specifically for apartment complexes.

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Jabra & HP Announce Bundle to Address Modern Workforce Collaboration Demands

10/13/2020 11:00:31 AM

Today, Jabra and HP announced a new end-customer bundle providing users exceptional audio and video experiences for the modern meeting room.

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Twilio to Purchase Segment to Break Down Data Silos for Better Customer Engagement

10/13/2020 10:32:29 AM

Twilio announced that it has entered into a definitive agreement to acquire Segment for approximately $3.2 billion in Twilio Class A common stock, on a ful…

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