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TMCNET eNEWSLETTER SIGNUP publishes original, technology-oriented articles and columns written by industry experts and TMC's own editors.

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We all understand that motorcycle riding will never be a zero-risk activity. Bikers constantly encounter a wide range of risks on the road. However, with changing times, these dangers have been mitigated to some extent with the advent of the latest technology.
7/10/2019 3:26:38 PM
The emergence of modern technology has made a life-changing impact on human society all over the world. Naturally, in this age of technology, it would be rather unnatural for our little ones to be averse to technology and its benefits.
7/10/2019 3:21:12 PM
Across the dental industry, competition is growing - and there is no slowdown in sight. In fact, the American Dental Association projects that the dentist workforce in the U.S. will increase through 2037 due to an influx of new and more diverse dentists. Ultimately, this means that dentists need to be on the leading edge when it comes to delivering innovative services and solutions that their patients require and expect.
7/10/2019 3:15:44 PM
IBM preserves Red Hat's independence and neutrality, Red Hat strengthens existing partnerships to give customers freedom, choice and flexibility. Together will deliver next-generation hybrid multicloud platform
7/10/2019 3:13:02 PM
Xignite, a provider of market data distribution and management solutions for financial services and technology companies, has announced a strategic partnership with XPansion
7/10/2019 2:08:55 PM
The contact center is a complex place today. We have so many channels, so many solutions, so many screens and so many processes, that agents - once customer ambassadors on the telephone - are now called on to be IT operations whizzes, expert multitaskers, records clerks and customer counselors. We expect ever more out of agents while giving them less time and more resources. It's not hard to figure out why many companies are having a crisis of high agent turnover, low engagement and poor performance.
7/10/2019 1:47:15 PM
Today's workplace has changed dynamically. Over the last decade, trust in Internet capabilities is growing and transforming how people get their work done. It's even led to an increase in the number of employers who allow their staff to connect to the company's network remotely from home, on the road, or wherever needed to get work done.
7/10/2019 1:44:55 PM
Every system log generated by various network tools and servers produces vast quantities of data, which eventually become impossible to manage using a manual process. Organizations today also have the responsibility to comply with policies; thus, giving IT managers the additional task of implementing strategies to harness and analyze these big volumes of data.
7/10/2019 12:35:34 PM
Gartner's Hype Cycle traditionally shares the peak of inflated expectations and the trough of disillusionment that precede the plateau of productivity represented by disruptive technologies, and while CX is a discipline, not a technology, the evolution of supporting technologies continues to run rampant, in exciting and often baffling new ways.
7/10/2019 9:21:42 AM
NICE announced the NICE COMPASS compliance assurance solution now supports the IPC Unigy communications and trading platform. The NICE solution delivers the peace of mind in knowing all communications are compliant with industry regulations.
7/9/2019 4:36:52 PM
Smart Waste Management company leverages Twilio and T-Mobile Narrowband (NB-IoT) connectivity to optimize waste collection, demonstrating the future of smart cities
7/9/2019 3:23:15 PM
A publicly accessible ElasticSearch cluster owned by Orvibo, a Chinese smart home solutions provider, has leaked more than two billion user logs from customers all over the world.
7/9/2019 3:12:02 PM
Sony seems to be quite the fan of orange, announcing this week the selection of Orange Business Services to transform and consolidate infrastructure courtesy of the Orange Flexible SD-WAN solution.
7/9/2019 2:52:30 PM
Windstream Enterprise announced its Enterprise OfficeSuite UC achieved HIPAA and SOC 2 compliance, confirmed by an independent CPA firm.
7/9/2019 1:43:10 PM
AVOXI announced the arrival of AVOXI Genius, a cloud contact center platform capable of delivering real time insight and visibility into customer communications.
7/9/2019 12:39:13 PM
Enterprises and cloud computing are becoming increasingly inseparable. Cloud now plays what is probably the single most important role in running enterprises; heightening the efficiency of operations. And, this applies to both established SMEs and start-ups. Amidst all this transformation and realignment, two pertinent questions are emerging; how much cloud is appropriate for a business? Also, how should enterprises adopt various cloud solutions that are available to them to optimize efficiency?
7/9/2019 12:36:38 PM
GDPR Pain! Marriott Fined $123M, UK has Fined $350M in 2 days!
7/9/2019 11:41:07 AM
What's the future of cloud? LogicMonitor surveyed 135 cloud professionals at AWS re:Invent to find out. Of the cloud professionals polled, 43% work in IT at an organization with about 1,500 employees. They worked varying roles, with 58% working in staff roles and 42% working in management positions. Let's delve into those results - and consider insights from technology giants like Microsoft, Google, Amazon and IBM - to explore what's to come with the future of hybrid and multicloud.
7/9/2019 10:58:20 AM
Getting customers for your small business can be difficult when you're just starting out. It takes time to build an audience from scratch! You're just getting your company off the ground and still need to establish your reputation. Plus, you don't have the same resources or reach as the larger, more established competition.
7/9/2019 10:47:45 AM
Considering that most people spend much of their time online, it does seem like an appropriate question to ask. Some people have said, in the past that they gravitate to online dating because they do not have the time to go out and meet people.
7/9/2019 10:35:05 AM
A busy lifestyle does not give the possibility to take care of ourselves constantly. Sometimes, we even do not feel that something goes wrong with our bodies.
7/9/2019 10:29:42 AM
Every business is created to make it grow and scale. At least that is what the company owners think. No one wants their company to stay at the same place forever because that will mean stagnation for the company and less potential for growth. It would also lead to lesser orders in the near future and eventually the company will phase out.
7/9/2019 10:17:08 AM
In reality, what you need are some tricks and shortcuts that will help you get agents where they need to be in the shortest amount of time possible. You can't afford to cut TOO many corners, as the call center is your front line of defense and ideally, you'd prefer not to drive business away. There are some things you can do to safely speed the process, however.
7/9/2019 10:04:43 AM
Over the past decade, technology has had a major impact on the automotive industry. Cars today come with a range of impressive features that wouldn't be possible without technology.
7/9/2019 9:43:14 AM
An electrical fire in an underground power vault shut down light rail service and power to several surrounding buildings in downtown Phoenix last week.
7/8/2019 5:39:03 PM
IOTA recently announced the general availability of its new Trinity mobile and desktop wallet, which has supported over $1.8 billion of IOTA tokens transacted, with 160,000 downloads.
7/8/2019 2:45:02 PM
Helsinki has been testing robot buses since 2016 and the pilot programs are getting quite robust now, three years on.
7/8/2019 2:30:41 PM
New certification solution using oneM2M's standard will lay the foundations of an interoperable and global-scale IoT ecosystem
7/8/2019 2:10:56 PM
British Airlines is Facing $229M Fine - Could This Happen to Your Company?
7/8/2019 12:31:40 PM
Business process management, or BPM software can catalyze your business in a multitude of ways. BPM can automate business processes and inject machine learning and artificial intelligence to streamline even more. However, selecting the right BPM for your business can be a bit tricky.
7/8/2019 11:36:41 AM
Are you worried about the indoor air quality of your home? Get rid of interior pollutants while improving the air quality of your abode with a humidifier that speaks of smart evaporation technology and automatic control. These are humidifiers that fight excessive dry air with complete precision. They distribute humidified air throughout the house and even spread around 99% fewer bacteria in comparison to the non-tech humidifiers available in the market.
7/8/2019 10:54:04 AM
In these years, data protection has become the most critical factors for all companies. Every business owner, whether it is private, or government wants to protect all legal and private data from any external interference.
7/8/2019 10:46:47 AM
We live in a day and age where a website defines who you are. This is the modern era and we are half way through 2019. In just over half a decade, we have seen the rise of the digital world. Today, every other person we interact with now owns a smartphone.
7/8/2019 10:42:16 AM
Communications is a vital component to businesses of all shapes and sizes. So, while your company chooses to deploy a future-forward, feature-rich unified communications solution or working with a number of vendors for collaboration needs it is vital to protect this investment with UC network management. And, with the weekend upon us there's no better time than the present to take a look back at the week that was in UC network management: It's time for the Week in Review!
7/6/2019 7:00:00 AM
Government Warning: Iranian APT33 Hackers Are Targeting the U.S.
7/4/2019 8:29:59 AM
hoopo and Polymer Logistics recently announced a partnership to deliver IoT tracking to the supply chain across Europe.
7/3/2019 4:22:01 PM
At The LoRa Alliance 11th All Members Meeting & LoRaWAN Live day in Berlin, Germany, Ali Hosseini was honored with a Distinguished Service Award from the LoRa Alliance.
7/3/2019 4:13:42 PM
The two companies are combining their technologies for applications across a number of industry verticals, and to support large-scale Smart City initiatives.
7/3/2019 4:02:23 PM
Connect Managed Services and G3 Comms announced the intent to merge the two adversarial firms into one that would offer customer experience and UC managed services. The Apiary Capital backed merger will create the largest firm of its kind in the U.K.
7/3/2019 3:22:42 PM
Since 2015, there has been a drastic increase in the interest of robotics in healthcare. This is further proven by Siemens partnership with the Medical University of South Carolina.
7/3/2019 3:12:03 PM
In the contact center, speech analytics are invaluable. For firms not embracing this future-forward approach the ignorance is certainly not bliss. Let's review some of the things your business is missing out on by not utilizing speech analytics.
7/3/2019 3:11:06 PM
One skills shortage problem in the larger world is the lack of individuals trained to thwart cybercriminals' malicious actions.
7/3/2019 3:06:04 PM
The Los Angeles Department of Water and Power is trying to increase the communication with its customers and has launched a new power outage notification system.
7/3/2019 2:56:10 PM
Robertson will lead the strategic direction of newly formed Sales and Marketing Division
7/3/2019 2:49:52 PM
Reinvent just announced three new additions to its VoIP engineering team as well as a partner success specialist to aid in the expansion of its white label reseller partner program for UCaaS, CCaaS and SIP Trunking solutions. In addition, two new team members were added to support the wholesale organization's growth.
7/3/2019 2:49:19 PM
Connected Signals' custom V2I solutions help Arcadia prioritize and provide more efficient routes for the City
7/3/2019 2:39:55 PM
Grandstream and ImpacTech announced a new partnership minting certification and compatibility of Grandstream's UCM series IP PBX and GXP IP phones with Impact Telecom solutions Impact Trunk and Impact Cloud PBX.
7/3/2019 1:49:46 PM
The IOTA Foundation recently announced that its digital wallet, which has been in beta and proven to support over $1.8 billion of IOTA tokens transacted, is now generally available.
7/3/2019 1:29:20 PM
David La Cagnina, CTO, ADTRAN SS&E to serve as foundation board member of the Open-Source Consortium for Enabling Security and Interoperability of Devices for the IoT
7/3/2019 1:16:30 PM
If you're considering launching a new contact center, you may be wondering where to do it. Should you expand your current facilities? Look for an outsourcing partner? Or spend your money on a new start-up? In order to fully evaluate your options, you need to explore where you might open a new contact center. Location matters, as some states are highly call center friendly and others are simply expensive.
7/3/2019 1:08:06 PM
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