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Facebook-owned WhatsApp is the latest to become a victim of today's online security black hole. While no organizations big or small are safe from potential attacks, the messaging service has long been touted as a safe place to send fully encrypted messages, and is a top choice for users in nations across the globe when it comes to messaging and chat. That all changed earlier this month when news was released that the application had been compromised. The company is urging its 1.5B users worldwide to now update the applications on their devices as a precaution.
5/17/2019 11:38:32 AM
Good companies exist everywhere, but great companies are much harder to find. The select few that are able to thrive are the ones that balance making a quality product with the other tenants of business. After all, a company can only be as strong as the workforce it employs and the workplace it fosters.
5/17/2019 11:11:05 AM
Becoming a certified public accountant (CPA) is a life-changing decision that requires dedication, commitment, and self-motivation. While the journey is difficult, you can still become a CPA in your spare time. The sense of accomplishment it gives you is well worth the struggle, but the level of respect you command from achieving this is also amazing. Moreover, there will be many opportunities for advancement in your career that will open to you afterward.
5/17/2019 11:02:41 AM
Verint Systems unveiled enhancements to Verint's Desktop and Process Analytics solution, which claims to fundamentally change the nature of work. The newly announced advanced software capabilities empower an organization to automate storyboarding.
5/17/2019 10:56:39 AM
Deploying B2B integration tools might be something your business is considering at the moment, but before investing in a software product of this kind, you should first analyze the factors that make this decision a wise one. When it comes to B2B integration solutions, there are multiple beneficial aspects that revolve around the matter.
5/17/2019 10:56:31 AM
Defending one's residence from thieves, prowlers and other disreputable characters is among the top priorities of many homeowners. While there are countless steps people can take toward securing their homes, few are as effective as cutting-edge security systems. Many modern-day security setups feature state-of-the-art motion detection, remote monitoring and remote accessibility - all of which can prove invaluable in keeping your household safe.
5/17/2019 10:48:58 AM
Ever since the internet became a part of our daily lives, virus developers have unleashed their creations on an unsuspecting public. Even with substantial inroads being made in the field of cyber security, virus developers are constantly stepping up their game and finding ways to work around assorted security apparatuses.
5/17/2019 10:45:17 AM
PTS consulting announced the selection of RingCentral to keep its team together. PTS Consulting can expect to see reduced costs, improved productivity and a more connected team across its 12 offices worldwide.
5/17/2019 10:37:01 AM
In its current state, England is scheduled to leave the EU on April 12th, 2019. But despite threats of resignations and snap elections, the UK's Brexit deal appears to be stuck between a rock and a hard place. And although the British people have spoken, the parliament seems to be divided and any further deadlock could compel May to resign.
5/17/2019 10:34:27 AM
Gaming Consultant and Educator, Robert Ambrose, and his son Rob, which is a Software Engineer and Entrepreneur, share their thoughts on different aspects of the gaming industry. One of their thoughts is that their age difference has never been a generational divide.
5/17/2019 10:30:32 AM
Customers by now are accustomed to messages that their calls may be monitored. Most people who work in the customer support industry know, however, that traditional practices meant that very few calls were actually recorded and monitored.
5/17/2019 7:00:00 AM
In the contact center, scheduling is often one of the trickiest tasks a manager can perform. Scheduling, which relies on dozens or even hundreds of people to work together like a fine-tuned machine, has more moving parts than any other contact center process. For this reason, it's the most challenging of call center managers' duties. To maintain a baseline of good customer service, it's also one of the most critical processes to get right.
5/16/2019 5:29:44 PM
Sennheiser announced its SC 165 USB and D 10 USB headsets have achieved Amazon Chime certification. This certification is the first round of products featuring Chime interoperability from Sennheiser since joining the AWS Partner Network in March of this year.
5/16/2019 3:37:22 PM
Enghouse Systems Limited announced the purchase of Vidyo, Inc. The enterprise-class video software solution provider garnered a $40 million price tag.
5/16/2019 2:29:59 PM
Enghouse Systems Limited announced the purchase of Vidyo, Inc. The enterprise-class video software solution provider garnered a $40 million price tag.
5/16/2019 12:14:36 PM
Appian announced a new partnership with Twilio, joining the robust performance of Twilio with the Appian Intelligent Contact Center. The final product: a contact center solution capable of exceeding omnichannel expectations.
5/16/2019 11:36:08 AM
As we head into a season of celebrations, from school graduations to confirmations to weddings, event planners should be aware of the damage balloons can cause when coming into contact with power lines.
5/16/2019 10:47:35 AM
AI should be implemented in the call center as part of a comprehensive strategy to aid all aspects of the organization. As contact centers transition to the omnichannel communications model, AI is shaping up to be an important tool designed to augment and support human call center agents.
5/16/2019 10:16:59 AM
To help Florida-based VoIP service and equipment provider CallSprout meet the needs of its small business softphone clients, CounterPath recently offered a white label Bria softphone and services from its Stretto Platform to help the company exceed the results it was looking for.
5/16/2019 9:39:15 AM
More than 3,000 customers across Lyon, Chase, and Coffey counties in Kansas lost power yesterday evening around 8:00pm. The outages appeared to have resulted from a failure in a distribution line.
5/15/2019 5:11:09 PM
In this episode of IoT Time Podcast, Ken Briodagh sits down with Cyril Perducat, EVP IoT & Digital Offers at Schneider Electric, to talk about the Schneider Electric Exchange, and Industry 4.0.
5/14/2019 5:26:47 PM
Lately, the IT market has been overloaded, and it doesn't play into the hands of startups. There is too much hype around blockchain, bitcoin, and other crypto-currencies. These concepts act as a magnet for investors. As a result, startups have to fight hard to obtain financing. They oversimplify their business strategies, make MVP even more unsophisticated, search for the ways to accelerate the proof-of-concept stage, etc. JavaScript UI libraries can help overcome these issues.
5/14/2019 4:42:25 PM
Digi Telecommunications Sdn Bhd (Digi)'s commitment is to create a safe and sustainable workplace for all of its employees.
5/14/2019 4:31:17 PM
A recent study by Emory University and Presenso sought to understand the perspective of plant-level employees on the topic of Industry 4.0.
5/14/2019 4:24:11 PM
For the second year in a row, Infrastructure Week is partnering with Smart City Works, an accelerator focused on smart infrastructure solutions, many which are powered by the IoT.
5/14/2019 4:12:30 PM
A hacker broke into thousands of accounts belonging to users of two GPS tracker apps, giving the hacker the ability to monitor the locations of tens of thousands of vehicles.
5/14/2019 4:01:01 PM
60 Minutes ran an expose on the growing number of ransomware attacks, opening the segment with the example of Cleveland's airport.
5/14/2019 3:53:42 PM
The Internet of Things (IoT), made up of special-purpose devices designed to do a particular job well, presents a significant problem for security professionals.
5/14/2019 3:48:04 PM
When choosing communications and collaboration solutions, the customer experience (CX) is paramount, including a well-designed user interface (UI) to enable simple, intuitive collaboration to help people connect on their terms.
5/14/2019 3:40:17 PM
Listen to your customers! Take feedback constructively to build long term, loyal partner and customer relationships. When customers speak, you should listen. If you don't the only ones that will be happy is your competition.
5/14/2019 3:21:53 PM
Textmunication Holdings, a provider of cloud-based communication technology and mobile marketing services in North America, said it's now ready to dive into this emerging market with the completion of it's SAM messaging platform that it says, will be able to do all of the futuristic and interactive things everyone's been talking about.
5/14/2019 3:05:40 PM
Recently, we had a chat with HPE about automating the software supply chain to provide self service, gain value customer insight and feedback to deliver actionable customer value, improve operational efficiency and increase customer satisfaction.
5/14/2019 12:59:09 PM
Call centers have one of the highest rates of employee turnover in the U.S., at more than double the national rate. This trend may be reversed through better workforce management practices that focus on employee engagement and happiness.
5/14/2019 12:54:25 PM
Advertising is the lifeblood of an e-commerce company. Over $220 billion was spent on U.S. advertising media in 2018 alone. Any savvy entrepreneur will tell you: building an e-commerce business means advertising the hell out of it.
5/14/2019 11:45:52 AM
Is Connecticut Being Underrated in State Rankings?
5/14/2019 11:02:39 AM
If you have a drop shipping store, you know how much time filling out orders, sourcing for new products and uploading them to your store takes. If you are like the rest of the internet entrepreneurs, you started a drop shipping store to earn more, and have more time with your family and to do the things you love.
5/14/2019 9:32:10 AM
Every company needs an active social media presence. This statement applies regardless of whether you have a small, medium or large business. But in fact it is more important for smaller companies than big ones. Big names like Apple and Nike are already well-known names. If they stop using social media, they will probably still generate sales. However, you cannot sell to people who do not yet know who you are. Just as you cannot rely on the numbers of visitors to your brick-and-mortar store, you cannot rely solely on visitors to your website to do business online.
5/14/2019 9:27:52 AM
As fintechs pivot to serve 5 million or more small to medium-sized businesses (SMBs), STP paves the way for fully automated accounts receivable by electronically delivering all relevant information with the payment. To make virtually touchless A/R processes a reality for this market, solution providers will need to understand the adoption barriers and offer innovative solutions that help SMBs overcome them.
5/14/2019 9:17:35 AM
Sounding the Cybersecurity Alarm in Connecticut
5/13/2019 7:21:59 PM
In Spring of 2017, Cisco purchased, MindMeld and now it appears the conversational AI platform is being put to use. Recently, Cisco confirmed the transfer of MindMeld assets into an open source license - including developer documentation and a GitHub repository .
5/13/2019 5:28:36 PM
The use of technology in medicine is nothing new, but the reach that a modern doctor has now with the aid of technology is impressive. Being able to help patients recover from an injury is important so that worse issues do not ensue. Consider some of the technologies that doctors are using to make a precise injury diagnosis simpler.
5/13/2019 5:11:44 PM
The City of Martinsville deployed the Avaya OneCloud platform to provide the city with robust communications via unified cloud solution to aid in driving revenue and improved customer experience.
5/13/2019 4:43:17 PM
Vonage announced Omar Javaid is the new President of the Vonage API Platform Group. As President, Javaid is tasked with crafting content portfolio development strategy, offering a roadmap for the future of the firm.
5/13/2019 3:31:58 PM
In preparation for the migration to Industry 4.0, ruggedized VoIP gateways will allow connection and integration of industrial systems to a SIP-based VoIP network and Unified Communications solution.
5/13/2019 2:01:32 PM
The theme Corporate Governance has been growing and winning more interest from managers, investors, public authorities, students, society and other interested parties. It is a management model, adding value to shareholders and increasing the return on their investments.
5/13/2019 11:17:44 AM
Project cost is one of the most difficult issues faced by project managers. In order to establish a realistic budget, your project must be properly defined.
5/13/2019 10:44:38 AM
Nootropics refer to the supplements that act as brain food for the body. Because of their promise to improve the overall functioning of the brain, these health supplements are getting popular by the day. Whether you are going for more natural options or chemical pills, the goal is the same: to try and improve how your brain works.
5/13/2019 10:26:00 AM
As the first generation of digital natives to enter the workforce, Millennials have changed how businesses interact with customers, which also means forcing them to rethink how the deliver exceptional customer service.
5/13/2019 10:25:05 AM
Search Engine Optimization, or SEO, is the art of using techniques to help your website reach the top search results of search engines. With the growing population of Internet users, the effectiveness of SEO has increased now more than ever. For your website to stay on top of thousands of other sites, too, it is essential for your company to have a well-defined mastery of Search Engine Optimization.
5/13/2019 10:22:06 AM
Google, the world's top search engine, has penetrated so deeply into users' everyday routine that looking something up on the Internet and the nifty term googling have become nearly synonymous. Millions of people benefit from using various Google services, both free and paid, but few of them realize that the technology giant meticulously monitors their activity.
5/13/2019 9:58:04 AM
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