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Workforce Insight has announced the acquisition of Presence of IT Workforce Management North America, LLC. The merger will allow Workforce Insight to deliver an end-to-end suite of WFO solutions for the market.
11/12/2019 3:58:53 PM
Georgia-based brewery selects LocatorX in next-gen tracking technology for customer engagement and asset tracking
11/12/2019 3:55:28 PM
Ribbon Communications announced it provided Colt Technology Service Co., Ltd. with an Emergency Calling Service (ECS) that includes location information and is compliant with Japanese regulatory requirements.
11/12/2019 3:49:55 PM
Single-use tracker from Tive to support 5G, 4G and 2G networks, eliminating data and coverage gaps to deliver full visibility on all global in-transit shipments.
11/12/2019 3:06:03 PM
Open networking has already grabbed a very large piece of the market in the data center. Now, it's moving onto the next frontier: distributed enterprise campus and access networks. Today, leading enterprises are starting to deploy open networking at scale in their distributed networks, not just their data centers. And they're seeing impressive results.
11/12/2019 2:32:42 PM
Itron recently signed a contract to deploy its OpenWay Riva IoT solution and 250,000 OpenWay Riva electricity meters in order to modernize Rocky Mountain Power's existing electricity system.
11/12/2019 2:02:42 PM
Novartis has taken a step in reimagining medicine by founding the Novartis AI innovation lab with the assistance of Microsoft.
11/12/2019 1:47:48 PM
Call center work has spikes of activity that can be followed by a low ebb of calls, which often leads agents to look for entertainment, whether it's social media, games or even video. One emergency dispatch center in Coral Springs, Florida is learning the hard way that distractions can lead to lost jobs and increased danger for the public.
11/12/2019 1:25:41 PM
FallCall Solutions recently announced that its personal emergency response app, FallCall Lite, is now available for Android-powered mobile phones as a free download via Google Play
11/12/2019 1:20:08 PM
Digital Matter has partnered with Xperanti IoT, in order to supply more than 11,000 Oyster Sigfox battery-powered GPS tracking devices for asset tracking in Malaysia.
11/12/2019 12:53:39 PM
Altair Semiconductor, a global provider of cellular IoT chipsets, is set to provide cellular IoT technology for a new PassTime Encore automotive tracking device.
11/12/2019 10:57:29 AM
Calabrio announced a change to its c-suite, appointing Josh Jabs to the role of Chief technology Officer. Jabs will report to President and CEO Tom Goodmanson, while former CTO Brian Humenansky will transition to the position of Chief Architect.
11/11/2019 5:01:41 PM
For the sixth straight month as of August 2019, the San Francisco real estate prices have continued to drop. Prices have now remained stagnant or falling year-over-year for six consecutive months with the last increase being seen in February.
11/11/2019 4:28:46 PM
At its core, network disaggregation is the, architectural decoupling of the software that runs on a networking device from the physical device itself. This helps network operators and businesses with management and efficiency goals. Today it's used beyond switching applications and is helping with the control and management of data planes and network devices for communications services, intelligent edge environments data centers and so much more.
11/11/2019 2:51:13 PM
Cybersecurity: The U.S. Government Can Fine You For Paying Ransoms
11/11/2019 2:40:47 PM
Holographs captivate, stimulate and engage. But, building a sustainable market for holographs must rely on fundamental business principles, not just the glitz of new technology.
11/11/2019 1:55:03 PM
Medicare is a health insurance program created by the United States government for its citizens. It primarily covers people who are aged 65 or older. Nonetheless, younger adults with disabilities and those with End-Stage Renal Disease as well as amyotrophic lateral sclerosis (ALS), which is also known as Lou Gehrig's disease, can also claim these benefits.
11/11/2019 11:48:02 AM
VoIP offers a variety of advantages for businesses of all sizes, including boosts to productivity and efficiency. By streamlining voice and digital communications and offering mobility and flexibility to workers, VoIP is an ideal fit in the omnichannel communications realm.
11/11/2019 11:44:12 AM
Every good business has a great website. But how do you start one? Read on to learn everything you need to know about web design for beginners.
11/11/2019 11:33:34 AM
OTT video is one of the fastest growing platforms for video marketing. How can you use the cloud to improve your OTT strategy? Find out here.
11/11/2019 11:24:41 AM
Managing a call center is a complex task, and keeping agents engaged and happy is vital to achieving maximum productivity and customer satisfaction. Call center managers can take advantage of AI and automation technologies to help achieve those goals and keep call centers running smoothly and efficiently.
11/11/2019 11:10:50 AM
Electronic payments changed the way people use their finances. They provided a faster and more secure method of conducting transactions. The rise of electronic payments came with the big boom of the Internet. Stanford Federal Credit Union was the first institution that enabled online payments in 1994.
11/11/2019 9:56:07 AM
New York Firm Sells Chinese Tech with Cybersecurity Vulnerabilities to U.S. Military
11/10/2019 3:27:26 PM
Communications is a vital component to businesses of all shapes and sizes. So, while your company chooses to deploy a future-forward, feature-rich unified communications solution or working with a number of vendors for collaboration needs it is vital to protect this investment with UC network management. And, with the weekend upon us there's no better time than the present to take a look back at the week that was in UC network management: It's time for the Week in Review!
11/9/2019 7:00:00 AM
Kakapo Systems announced a partnership with Telestax to jointly release an SMS solution designed for Broadsoft-based service providers that enables users to take advantage of the Telestax Restcomm platform to send and receive SMS via the Unity application suite.
11/8/2019 5:38:11 PM
Latest Cybersecurity Problems: Full Employment, 5G, Wall Street and Insider Threats
11/8/2019 4:41:09 PM
Avaya announced Avaya IX Workspaces has earned a 2019 Contact Center technology Award from CUSTOMER magazine.
11/8/2019 3:43:10 PM
Blockchain will drive more efficient and cost effective trading, delivering unprecedented security, speed, visibility, and liquidity into trading markets.
11/8/2019 3:24:36 PM
Many people generate extra (passive) income by running a webshop. But what if you take it up a notch? Can you make more money running multiple websites at the same time? Sure you can!
11/8/2019 3:03:32 PM
UJET unveiled a new SMS adapter solution to support enterprise contact centers, the new SMS adapter enables any Salesforce CRM user to rapidly and easily deploy in-call SMS capabilities as well as smartphone features like video, photo or screenshots in addition to the IVR in place.
11/8/2019 2:12:01 PM
This week, Semafone announced the arrival of Intelligence+, a real-time data analytics solution integrated within Cardprotect Voice+.
11/8/2019 1:28:10 PM
Ribbon this week made a new announcement saying they will reveal the key findings from the North American results of its Unified Communications (UC) Market Insights survey during a roadshow in six major cities in the U.S and Canada from November 12 - 21, 2019, kicking off in Toronto, Canada.
11/8/2019 11:55:05 AM
While many column inches are regularly devoted to the idea of managing younger workers from the Millennial generation, it's easy to forget that there are still a lot of Baby Boomers in the U.S. workforce. Whether by choice or economic necessity, older workers aren't in a hurry to retire. In fact, the Bureau of Labor Statistics has projected that by 2024, 13 million U.S. workers will be over age 65. These workers are often the voice of experience, or the steady hand of perspective in many workforces, and efforts to recruit and manage younger workers shouldn't come at the expense of older workers. Instead, good call center management should find a way to integrate the generations for mutual benefit.
11/7/2019 5:19:03 PM
VoIP Networks and Wesley Clover Solutions announced the arrival of an industry first; a unified, cloud-based telecommunications system for financial traders. No more do financial have to fight the fight posed by dual telephony solutions.
11/7/2019 4:38:17 PM
In this episode of IoT Time Podcast, Ken Briodagh sits down with George Grey, CTO Ivenix, to talk about Medical IoT Devices, Security and Healthcare in IoT.
11/7/2019 4:36:13 PM
Pax8 has today announced a new partnership deal with Nerdio, an enabler for MSPs to build and rapidly grow successful cloud practices in Microsoft Azure.
11/7/2019 3:51:21 PM
Denver-based Axcient Inc., an award-winning leader in business availability and cloud migration solutions for Managed Service Providers (MSPs), last week announced the launch of Axcient X360.
11/7/2019 3:47:49 PM
India's economy is largely dependent on its agriculture, and water shortages not only affect families and communities, but can have a disastrous effect on the economy.
11/7/2019 3:38:13 PM
One of the biggest factors in small business success is making good decisions. In the past, companies did so with the best tools they had available, such as surveys, observation of competitors, consultant advice, and even guesswork.
11/7/2019 3:20:32 PM
As IoT innovation continues to flourish across India, two companies leading in connected products and secure networking today announced they are partnering to create end-to-end solutions for a range of IoT categories, from consumer to industrial.
11/7/2019 3:14:34 PM
Companies like HireVue offer AI-driven assessments of potential employees and are being used by hundreds of U.S. companies. The technology has received scrutiny and criticism from lawmakers and watchdog groups, along with accolades from the organizations deploying it.
11/7/2019 3:11:08 PM
When it comes to Industrial IoT, every aspect of creating and maintaining an efficient line is about maximizing utilized resources while reducing costs.
11/7/2019 2:57:40 PM
Sheet metal fabrication is the process of using flat metal to build and assemble a variety of structures. The process of sheet-metal fabrication can play a role in the workflow of everyone ranging from mechanical engineers to professional welders. Since sheet metal is a malleable product available in varying degrees of thickness, it is versatile enough to use in all types of manufacturing.
11/7/2019 12:35:36 PM
SignalWire has announced that David Duffett will be joining the company as Worldwide Community Advocate. Duffett was formerly Worldwide Community Director for the Asterisk Open Source project, a popular IP-PBX software package used for building business telephony systems.
11/7/2019 10:06:38 AM
Pareteum Corporation, a cloud communications platform provider, has announced it's Pareteum Experience Cloud offering was recently selected by French communications service enabler Legos to power the expansion of its services into the international market.
11/7/2019 10:01:41 AM
In a bid to help resellers gain control of customer experiences while maintaining costs, Tadiran Telecom has announced a new White Label Partner Program. The new offering was designed specifically for its Aeonix4Cloud family offerings - an enterprise UCaaS solution for mid-market customers with support.
11/7/2019 9:56:31 AM
Here is the post that highlights top 10 VPNs that offer some of the best discounts and coupons to their users throughout the year.
11/7/2019 9:15:17 AM
A recent survey conducted by Gartner indicates that more than 60% of today's small and mid-size businesses have already started reaping the benefits of cloud technology. In its early days, there were certain security concerns related to cloud technology that has been addressed in recent years.
11/7/2019 8:54:02 AM
If you're looking for a new job, you're probably asking yourself what employers are really looking for and what credentials actually matter to them. When hiring, they will look at both your formal and informal credentials before deciding whether you're a fit for the job.
11/7/2019 8:45:20 AM
The best health insurance for you will depend on a wide range of factors, including where you live, your income, your current health status, the size of your family, your age, gender, race, and other demographic factors. Health insurance is very personalized, with prices and options being different from one person to the next. Despite the subjective nature of determining which health insurance plans are the best, some companies have stood out in specific areas.
11/7/2019 8:40:34 AM
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