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VanillaSoft webinar to explain what happens when you take two to three days to follow up and offer details on why five-minute response times are less than ideal.
4/23/2018 12:53:35 PM
Facebook is the world's biggest social networking platform, with a staggering 2.13billion active users, according to Zephoria. That means that more than a quarter of the entire human population regularly logs into Facebook - that is an extraordinary amount of people.
4/23/2018 11:23:33 AM
Trading with Bitcoin, Ether and other cryptocurrencies, increases unstoppably, and in turn, the places where you can make exchanges with the new cryptocurrency: the Exchanges. There are three basic ways to get hold of cryptocurrencies: buying one of the existing Exchanges, receiving Bitcoins or other cryptocurrencies as payment for a job, or mining. Any of these formulas, will provide us with real currencies, with which to exchange products or services in the network. Outside the network, cryptocurrencies still do not have much acceptance, but little by little...
4/23/2018 11:17:04 AM
Combining SEO and SEM with an attractive web design is key to obtaining quality traffic. When we start a new project on the internet, be it a blog, an online store or a website for our company, we must be clear that one of the key factors for us to succeed is the traffic we will receive. It will not help that we have the page with the best web design of the internet universe, neither the fastest nor the most technologically advanced if nobody comes to see what we offer.
4/23/2018 11:14:05 AM
The World Earth Day agenda offers a chance to flip the rationale for cloud adoption and highlight environmental benefits that the technology brings precisely because of its reduced energy usage.
4/23/2018 10:33:25 AM
A power outage in the Woodland Hills section of Los Angeles shut down operations in shops in the Westfield Topanga Mall, along with other nearby businesses and apartments.
4/21/2018 10:09:43 AM
A large part of building loyalty involves customer service. Countless surveys have pointed to how quickly loyalty erodes following a poor customer service experience.
4/21/2018 9:01:24 AM
Voxbone has brought aboard Matthew Brown as vice president of product. The former Payfone product development leader and entrepreneur will head up cloud-based communications efforts.
4/20/2018 3:28:34 PM
AFCOM's last month issued a State of the Data Center Industry study suggesting an increase in ownership, renovations, and building. And this month IDC published its Worldwide Quarterly Cloud IT Infrastructure Tracker, which reveals total spending on IT infrastructure products for deployment in cloud environments is on track to reach $52.3 billion in 2018.
4/20/2018 3:27:30 PM
Contact centers that embrace analytics can reduce their operating costs while keeping customer satisfaction levels high.
4/20/2018 3:22:52 PM
MyEyeDr, a national optometry services provider, has chosen Vonage to provide cloud-based solutions for its 6,000 employees.
4/20/2018 3:16:04 PM
MyEyeDr, a national optometry services provider, has chosen Vonage to provide cloud-based solutions for its 6,000 employees.
4/20/2018 1:37:15 PM
New specifications define the critical LSO Presto NRP (Network Resource Provisioning) API for orchestrating services over a mix of underlying network technologies, says MEF President Nan Chen.
4/20/2018 1:24:47 PM
As cryptocurrency continues to grab much in the way of headlines, blockchain technology is gaining the attention of great number of verticals. This disruptive technology is transformational in a number a ways, and with mounting use cases, I would like to touch on one: retail
4/20/2018 12:51:22 PM
Not all workforce management solutions are created equal. So when seeking a robust workforce management solution, it is important to ask the right questions. Today, let's explore the forecasting tool component, and exactly what one should look for.
4/20/2018 12:47:14 PM
James Cham, partner at seed fund Bloomberg BETA, was at Cisco Collaboration Summit today talking about the importance of models to the future of machine intelligence.
4/19/2018 5:34:12 PM
Cisco combines mid-market cloud contact center offerings into single solution, aims to address all aspects of the customer journey, and pronounces plans to be the cloud leader in the customer service market.
4/19/2018 5:17:39 PM
With Channel Partners Conference & Expo well underway, XRoads dba ZeroOutages leveraged the stage to reveal a new SD-WAN program developed specifically for retailers. ZeroOutages already supports more than 20 nationally recognized brands; the new product should position the SD-WAN provider for further market success.
4/19/2018 4:25:57 PM
The potential for widely distributed IoT devices to streamline operations is vast, but so are the security implications. A new webinar from Cradlepoint and IoT Evolution will explore this.
4/19/2018 4:21:43 PM
Today, Almo Professional A/V announced Sound Options, a group to provide companies with a robust product portfolio as well as the technical and engineering support required for deployment.
4/19/2018 3:21:33 PM
Former BroadSoft leader details plans for Cisco, BroadSoft communications and conferencing solution integration.
4/19/2018 2:13:05 PM
Avaya announced today that for the ninth consecutive year, the cloud communications provider will deliver all 32 teams, more than 250 members of credentialed press and 256 draftees reliable, secure and seamless connectivity during the NFL Draft. This year it is collaborating with WBL Services on the Avaya Equinox Experience deployment.
4/19/2018 1:42:10 PM
4/19/2018 1:16:00 PM
As the IoT continues to reshape the healthcare world it's imperative that IoT engineers are not rushing devices to meet market demands and neglecting device security concerns.
4/19/2018 1:05:03 PM
Unified communications (UC) has the power to drastically increase the efficiency of your organization, and make life easier for the individuals within it. With integrated communication methods, you won't have to worry about messages getting lost between mediums, or about important communications getting unnecessarily delayed.
4/19/2018 1:02:17 PM
TTM Technologies, a global printed circuit board (PCB) manufacturer, announced that it has completed its acquisition of Anaren for $775 million.
4/19/2018 12:55:39 PM
Concept3D has announced that it has become an OSIsoft partner with the new capability of integrating and displaying operational data from OSIsoft's PI System.
4/19/2018 12:45:57 PM
This week, TCN and CallMiner unveiled an integration partnership putting the power of CallMiner Eureka within TCN's cloud contact center solution, Platform 3.0. The addition introduces exceptional speech analytics to improve customer service operations as well as minimize compliance risk and boost efficiency.
4/19/2018 11:43:09 AM
The alphabet soup that is our cloud-based, software-driven world is offering much in the way of innovation and opportunity. Service providers are positioning for a push in the cloud communications market, and this week Swedish-based CPaaS provider CLX Communications AB (publ) announced the appointment of Thomas Heath as Chief Strategy Officer. Tasked with composing and communicating company strategy like M&A and driving key initiatives Heath will play a vital role moving forward when he takes the helm officially May 14, 2018.
4/19/2018 11:09:39 AM
Online recruitment (also known as e-recruitment) is the practice of using web-based resources for discovering, attracting, approaching, interviewing and hiring personnel for your organization. Its purpose is to make the processes involved more efficient and effective, and as well very affordable.
4/19/2018 9:33:43 AM
As software-defined networking surges, SD-WAN is serving to deliver upon the expectations of our cloud era, business in the market is booming. Why is adoption on the rise? The answer is simple, performance. Reliability, flexibility and high quality of service (QoS), it is that simple. But, the rubber meets the road when customers are willing to recommend these services to other companies.
4/18/2018 6:54:10 PM
Brightlink unveiled the arrival of a new Virtual PBX solution. The cloud-based platform is customizable, with the capability to support from 20 to 20,000 users. Channel partners can put the self-branded virtual PBX in product portfolios.
4/18/2018 6:28:08 PM
Cisco has converged its team collaboration solution (formerly known as Cisco Spark) and Webex Meetings solution. And it's moved the Cisco Spark solutions under the Webex brand.
4/18/2018 4:17:46 PM
The Industrial Internet Consortium (IIC) has recently held its bi-annual Steering Committee elections and now brings new leadership to the helm.
4/18/2018 1:34:46 PM
Monet Software empowers contact centers and help desks with technology that allows them to work smarter. That way these customers can focus on the things they do best - like delivering a world-class customer experience.
4/17/2018 5:37:15 PM
Monet Software empowers contact centers and help desks with technology that allows them to work smarter. That way these customers can focus on the things they do best - like delivering a world-class customer experience.
4/17/2018 5:37:01 PM
We need to use network resources more wisely - and match application requirements with network resources and requirements - for better time-to-market, internal efficiencies, and customer experiences.
4/17/2018 5:30:07 PM
Rather than providing social media followers with useful information, many companies and individuals simply use social media to promote their own solutions or share uninteresting content. Those that do are going about this social media thing all wrong.
4/17/2018 5:20:43 PM
CPaaS makes it more affordable and less complex for organizations to enjoy and employ real-time communications - and to embed that functionality into existing business applications.
4/17/2018 4:18:27 PM
A former top executive at Verizon, Walden will lead Globetouch's Board of Directors as the company further solidifies its position in the IoT market
4/17/2018 4:16:40 PM
VenueNext's Mobile Platform Integrates Hospitals' Systems and eHealth Services to Deliver Digital Front Door App for Patients and Guests
4/17/2018 4:00:39 PM
The Florida Seaport Transportation and Economic Development Council (FSTED) has chosen ARES Security Corporation to unite seaports with state and local government agencies.
4/17/2018 3:29:54 PM
While the focus has been on new innovations, start-ups and revolutions in the IIoT, businesses around the world are facing a significant challenge in embracing connected technology.
4/17/2018 2:32:09 PM
Microsoft Corp. and ClearSky Data have entered into a licensing agreement to enable access to Microsoft's Server Message Block (SMB) file transport technology.
4/17/2018 2:24:34 PM
Today's use of telehealth in healthcare has evolved since its initial roots from the first half of the 20th century. The initial use cases were developed in order to address the challenges of reaching rural patients.
4/17/2018 1:51:11 PM
The new General Data Protection Regulation takes effect next month. And an array of security solution providers have issued studies indicating that most organizations are not ready.
4/17/2018 1:44:54 PM
On this second special episode of IoT Time Podcast from SAS Global Forum in Denver, CO, Ken Briodagh sits down with Marcia Elaine Walker, principal consultant for manufacturing, SAS.
4/17/2018 12:36:51 PM
Businesses should consider leveraging call on-hold time to deliver brand messaging and campaigns that are targeted to individual callers.
4/17/2018 11:49:24 AM
Versa Networks is showcasing its Cloud IP Platform this week in Las Vegas. This SD-WAN solution features both networking and security functionality. That makes it quick and easy for integrators, master agents, and value-added resellers to provide enterprises with secure connectivity, the company says.
4/16/2018 4:35:11 PM
Ken McCann Brings Years of Fleet Management Industry Experience to Sales & Business Development Department
4/16/2018 4:02:51 PM
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