TEMIA to Moderate Two Sessions at ITEXPO East 2011

By Anil Sharma, TMCnet Contributor

The Telecom Expense Management Industry Association (TEMIA), the authoritative voice for Telecom Expense Management (TEM), will moderate two sessions at the ITEXPO East 2011 taking place Feb. 2 to 4, at the Miami Beach Convention Center in Miami.

The first session on Feb. 2, from 1:30 to 3:15 p.m., will feature experts that will address ways to proactively avoid bill shocks and more in a session titled, “If Charges for Wireless Service Plans Keep Going Down, Why Does my Spending Keep Rising?”

The ITEXPO (News - Alert) will also feature a program on Feb. 3, where experts will address ways to increase distributor revenue by proactively offering more comprehensive services to existing clients, shifting to a higher end clientele and more in a session titled “Moving Up-Market with Telecom Expense Management and Wireless Expense Management.”

“This panel session will reveal important information about how companies and sales people can make more money if they move up market selling TEM, WEM and MDM,” stated Joe Basili, managing director of TEMIA (News - Alert) and the session moderator in a statement.

Christopher Thierry, president of Etelesolv said that telecom service providers and sales agents understand the customer pain points, but have not yet take advantage of the opportunity.

Thierry said that once they understand the long term value for themselves, they get excited.

Gregg Smith, founder and chairman of Proximiti, said that wireless applications are proliferating in the marketplace and they offer attractive opportunities for improving business processes and controlling spending.

“I look forward to sharing some examples that are allowing our channels to realize both incremental margins but also better sell traditional services,” said Smith.

Perry Chrisler, president of Concierge Communications, said that TEM offers the sales agent a unique opportunity to become a most trusted resource for medium to large sized clients. With the successful deployment of a TEM product, the sales agent gains a unique perspective as to the opportunities within a client.

“When you know the client’s contract values, current agreement terms, and the overall issues, you can become the go to resource to help solve client needs. While sales cycles tend to be longer, the rewards are well worth the effort,” added Chrisler.

Rich Tehrani, TMC (News - Alert) CEO and conference chairman, said that telecom agents, value-added resellers, interconnect dealers and others throughout the channel ecosystem face historic changes, and new skills and relationships are required to reach SMB and enterprise customers.

Tehrani said that this session will identify these strategies, and provide valuable perspectives for TEM, WEM, and MDM Suppliers, carriers, service providers, OEMs, developers, wholesalers, and agencies – to discuss their needs and develop relationships.

(source: http://financial.tmcnet.com/topics/expense-management/articles/140395-temia-moderate-two-sessions-itexpo-east-2011.htm)