Shares of Chordiant (News - Alert) Software are nearly 16 percent higher in Friday's pre-market session after the company signed a Global Framework Deal with a telecommunications company for about $26.1 million. As of 8:58 am ET, the stock was trading at $9.40 up $1.28.
 
Published reports have identified the telecom firm as Vodafone (News - Alert) Group PLC. According to the Associated Press, the Thursday announcement "more than offset the company's statement that it expects fiscal first-quarter adjusted results to range from a loss of 4 cents per share to a profit of 3 cents per share."
 
"This order, in our telecommunications vertical, is the largest booking in the history of Chordiant," said Steven R. Springsteel, Chairman and Chief Executive Officer of the Cupertino, California-based Chordiant.
 
An earlier poll by Thomson (News - Alert) Financial had set the average analyst profit estimate at 12 cents per share, substantially higher than the company's announced expectation.

Chordiant's biggest deal ever commits the firm to providing perpetual enterprise licenses and support for the Decision Management and Marketing Director product suites for up to 18 group companies or subsidiaries in Europe, Asia, Africa and Australian/New Zealand.
 
Earlier this month Chordiant, which styles itself a vendor of "Customer Experience" software and services, announced that its customer, O2, a British mobile telecommunications providers, won Data Strategy magazine's award for Best Applied Data Mining/Modeling Product.
 
The competitively judged prize was awarded for the most effective use of data and modeling to achieve measurable business outcomes. O2 was given the award, Chordiant officials say, by "demonstrating actual revenue uplift and improved customer satisfaction as a result of using Chordiant's decisioning application throughout its contact centers."
 
In November David Cunningham was hired as Chordiant Vice President, Worldwide Sales. In this newly-created role, Cunningham is responsible for the development and execution of Chordiant's expansion into additional global markets, while increasing the company's existing customer successes in both North America and Europe.
 
Cunningham joins Chordiant from Symantec, where he worked as Vice President of Vertical and Large Account Sales. Prior to joining Symantec, David served at IBM (News - Alert) as Vice President, Global New Business and Competitive Sales.
 
David Sims is a contributing editor for TMCnet. To see more of his articles, please visit his columnist page.
 
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