September 1998

placeholder

ARTICLES
Unified Messaging Moves From "Idea Ware" To "Real Ware"
By Tom Minifie, Applied Voice Technology, Inc. (AVT)

Selecting A Unified Messaging Solution

Component Standards Speed Development of Speech-Enabled Applications
By Steve Ehrlich, Nuance Communications

Securing Your Speech-Enabled Apps (sidebar)
By Francis Declercq, Keyware Technologies

Leveraging SS7 For Converged Voice And Data
By Kieran Taylor, Bay

The New Talking Cure, Or... The Voice User Interface Interview With Dr. William Meisel 

Types Of Tools For Speech Recognition Application Development

CALL CENTER
Internet ACDs Increase Customer Contact Choices
By Evan Koblentz, Technology Editor, CTI magazine

INTERNET TELEPHONY
From Circuit-Switched To IP: Networking For Real-Time Conferencing Applications
By Brian L. Hinman, Polycom, Inc.

Data-Enabled Voice Conferencing Strengthens Knowledge Managemement (sidebar)
By Steve Pao, Latitude Communications

APPLICATIONS
UUNET Technologies Copes With Rapid Growth
By Curtis Nelson, Crystal Group, Inc.

Speech Rec Slashes Sears' Call Handling Costs
By Gene Eagle, Dialogic Corporation

REVIEWS
Artisoft, Inc.'s Televantage 2.0

Pronexus, Inc.'s VBVoice 3.0

Crystal Computer Corp.'s Crystalizer TidalWave 128

MediaPhonics Inc.'s PhoneRider/CyberDesk 4.0

Cayman Systems' 2E 500H

3 Com's Bigpicture

RightFAX Inc.'s RightFAX Enterprise 5.2

MCK Communications' EXTender 3000

DEPARTMENTS
CTI News

CTI Web Site Awards

CTI Spotlight

Editor’s Notebook

Cc:
Mulling Merger Mania
By Tom Keating, Technology Editor, CTI™ magazine

On The Horizon
The Future of Fax
By Brough Turner, Natural MicroSystems Corp.

Inside Networking
Layer 3 Switching: The Enabler Of IP-Oriented Networking
By Tony Rybczynski, Nortel Networks' Enterprise Solutions

Compass
Stupid, Intelligent, Or Something Else?By Jeff Lawrence, Trillium Digital Systems