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September
1998
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Help Desk Institute (HDI) |
The Help Desk Institute (HDI) produces targeted information about
technologies, tools, and trends of the help desk and customer support industry through
training, publications, conferences, and membership benefits. The site offers links to
Service Scan news, a bookstore, forums for industry round tables, and special links to
help desk sites and online support areas, publications, and newsgroups. Research
strategies and surveys also appear, along with a featured list of HDI local chapters in
the United States and Canada.
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Cabletron
Systems |
| Cabletron Systems is a provider of high-performance computer networking
products and advanced network and systems management software. The site’s click and
"go" product/newsfinders and full link menus appear on almost every page.
Visitors can browse Year 2000 compliance plans and related resources, "The Cabletron
Classroom" on bringing technology to schools and public institutions,
government-related news, and media and analyst information. Also included are links to
Cabletron’s international partners, a training page, and a service and support page
for online services, white papers, and manuals. |
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