July 2007 | Volume 10 / Number 7
Industry News
Industry NewsClearOne VoIP Phones Now Compatible with Cisco, Nortel platforms ClearOne has announced that its MAX IP and MAXAttach IP series of SIP-based VoIP conference phones are now interoperable with Cisco’s SIP-based CallManager 5 IP telephony platform, as well as Nortel’s MCS 5100 multimedia communication server. ClearOne recently released a major firmware upgrade for its MAX IP products, which enabled these SIP interoperability milestones. 8x8 Enhances Packet8 Virtual Office Hosted VoIP Service 8x8, Inc. has added several new features to its already popular Virtual Office service, including Microsoft Outlook integration, overhead paging, and toll free fax numbers. By integrating Virtual Office with Outlook, 8x8 allows its users to associate their Outlook contacts with their Virtual Office extensions, making it easy to place and receive calls via their Outlook email client. BT Launches New Suite of Security ServicesBT’s new security suite is part of BT Counterpane’s Enterprise Compliance Framework offering and will proactively provide a range of compliance reports to enterprise customers based on those customers’ discrete security and compliance requirements. The new services simplify the reporting process and offers monitoring capabilities, forensic-grade archiving and customizable report templates suitable for audits against major IT security standards, such as Sarbannes-Oxley and PCI. Toshiba Unveils New Small Business Media Application ServerToshiba has unveiled a new cost effective Strata Media Application Server platform for SMEs. The new MicroMAS is a desktop-size platform that brings a multi-application solution to smaller enterprises. The platform is designed to complement Toshiba’s Strata CIX100 and CIX40 VoIP systems, yet is compatible with all Strata CIX systems. http://www.toshiba.com/taistsd DialX Lets Small Businesses Reach Their Target Audience for LessDialX, a provider of automated messaging solutions for business, recently opened an automated call center in Phoenix, Arizona to complement its existing center in Las Vegas, Nevada. According to the company, anyone can use this automated call center to deliver prerecorded messages that are auto-dialed to a targeted audience. DialX is also able to deliver direct marketing messages using its onsite “do not call filter.” snom’s VoIP Phones Now Interoperable with Brekeke’s IP PBXUnder a recent strategic partnership with Brekeke Software, snom’s VoIP phones are now interoperable with the recently introduced Brekeke PBX v2.x. Brekeke believes businesses of all sizes now have an extremely viable option that meets all of these criteria through their relationship with snom. New Google Program Offers Offline CapabilityWith a mission to organize the world’s information and make it universally accessible and increasingly useful, Google launched “Google Gears” - it is an open source technology designed to move Google’s online software applications off the Internet. Loss in network connectivity is a major issue for those who perform much of their work online. Indeed, for them, offline functionality is the need of the hour and Google has taken a giant leap in developing its latest technology. IRISTEL Adds IP PBX Service to its Enterprise VoIP SolutionsIRISTEL is adding an IP PBX service to its Enterprise VoIP Solutions. Enterprises can use IRISTEL’s Hosted PBX to maintain business grade communication and maximize the potential of their existing IP infrastructure. IP Telephony and IP Presence Solutions Provider Mitel Expands Into BrazilMitel recently opened a new office in Rio de Janeiro to serve the Brazilian market. The company also appointed a general manager of Brazilian operations, Paulo Ricardo Pinto. Frost & Sullivan analyst Ronald Gruia commented in Mitel’s announcement that Brazil represents the largest enterprise market for annual station shipments (TDM and IP) in the Caribbean and Latin America (CALA) region. SanDisk Unveils USB Flash Drives for BusinessSanDisk has introduced two USB flash drives for business. Cruzer Professional and Cruzer Enterprise from SanDisk deliver strong security and state-of-the-art speed to business users. The former targets individuals and small businesses who want to protect crucial data while also making it easy to share selected files. Cruzer Enterprise is ideal for medium and large organizations that require mandatory policy enforcement, central management, and regulatory compliance. ECI Telecom Launches Advanced Encryption SolutionECI Telecom has unveiled an advanced encryption solution, the Aurora-G, which protects all types of data transmission over high-speed Ethernet networks. ECI’s encryption solution is part of the company’s offering for the government and military telecommunications market, as well as for other markets and applications where high security and data protection is desired. Oakley Networks Launches Risk Management SolutionOakley Networks has launched the SureView 5.0, an insider risk management solution that combines enterprise monitoring with incident reconstruction and forensics tools for investigating serious breaches and policy violations. YouTube Coming to Apple TVApple Computer has announced it would bring the Internet’s popular originally-created content from YouTube to Apple TV for user viewing on their sets. According to Apple, its Apple TV product will wirelessly stream videos directly from YouTube and play them on a user’s widescreen TV. Using Apple TV’s interface and simple Apple Remote, viewers can easily browse, find and watch free videos from YouTube in the comfort of their living room. CommPartners Teams with Sonus on IP Voice NetVoIP infrastructure solution provider Sonus Networks and network operator CommPartners have agreed to deploy a Sonus-based infrastructure in CommPartner’s rapidly expanding IP voice network. By deploying Sonus’ distributed, IMS-based architecture, CommPartners is able to achieve new levels of operating efficiency, scalability, and routing flexibility, producing robust IP wholesale and hosted services networks. New Global Telecom to Support MSTAR’s Triple PlayNew Global Telecom, a provider of wholesale hosted and trunk-based VoIP solutions, has teamed with MSTAR, a world-class fiber-optic service provider, to support fiber-optic Triple Play services. NGT also announced the migration of MSTAR’s more than 5,000 end users to NGT’s Wholesale VoIP services platform. By entering this agreement, MSTAR will use NGTs wholesale VoIP telephony solutions to expand its high speed Internet, telephony, and video services to SMBs and consumer customers. Veraz Optimizes Bandwidth for VoIP ProvidersDoing its part to enable service providers to introduce and deliver new services, Veraz Networks has upgraded its I-Gate 4000 PRO media gateway, now allowing wireless operators to better optimize bandwidth in their networks. With the advanced wireless codecs that are now part of the I-Gate 400 PRO, operators will be able to increase the capacity of their voice networks by as much as 12-fold without sacrificing sound quality. UTStarcom Integrates Video Encoding Platform Into IPTV SolutionDigital video solutions company Optibase, Ltd. announced that its H.264 Media Gateway 5100 IPTV encoding platform is being integrated into UTStarcom’s end-to-end RollingStream IPTV solution, for a deployment by IPTV solutions provider Aksh Optifibre Limited in India. Optibase’s carrier-grade TV streaming platform is enabling Aksh to utilize H.264 encoding. IP Unity Glenayre Connects Video Calls to Non-video HandsetsIP Unity Glenayre, a provider of carrier-grade messaging and multimedia solutions, is launching its groundbreaking new technology - Video to Audio Connection. The application completes video calls from 3G-enabled handsets as voice calls on non-video phones. This ensures that video calls are completed, regardless of whether the recipient has video capability or not. http://www.ipunity-glenayre.com Eagle Broadband Teams with InfoValue on IPTVIPTV products and service provider Eagle Broadband announced a collaboration with InfoValue Computing to integrate Eagle’s IP3000HD set-top box with InfoValue’s video streaming solution. This collaboration will provide the industry with two InfoValue IPTV fully functional solutions, the InfoValue SuiteTV and InfoValue BizTV. Global Telecom Carriers Team on OIF Interoperability DemoSeven of the world’s largest telecommunications companies - AT&T, China Telecom, Deutsche Telekom, France Telecom Group, KDDI, Telecom Italia, and Verizon - have joined together to host the Optical Internetworking Forum’s Worldwide Interoperability Demonstration. The outcome of the tests and demonstrations is expected to benefit the entire industry. Covergence Supports IBM BladeCenterWith a vision towards redefining communications and making it more efficient and affordable for everyone, Covergence, developer of secure, scalable technologies for controlling VoIP and other services at the access edge, has announced that its CXC appliance will now support IBM’s BladeCenter. Spirent Communications Expands Diversity Test SolutionSpirent Communications has expanded the capabilities of its Diversity benchmarking and drive test solution, which provides simultaneous, end-to-end testing for voice, data and video. Diversity now includes tests like CDMA2000 and EV-DO Rev.A networks as well as GSM/UMTS wireless networks in the 850/1900 MHz bands. Redback Networks Unveils Latest Triple-Play RouterRedback Networks, an Ericsson company that makes video-centric routers for a majority of triple play networks, has announced SmartEdge 1200, a third generation multi-service edge router that enables broadband users to receive any aspect of standard definition TV, HDTV and HD VoD to Internet-enabled cell phones, PCs and TVs.
Wireless NewsOmniGlobe Networks Launches Satellite and WiMAX Management SolutionOmniGlobe Networks has launched OmniCenter - a comprehensive, end-to-end network management software solution. The new solution combines satellite and WiMAX network management, operations monitoring, and bandwidth optimization into a single, cost-effective package. Palm Unveils Smartphone CompanionSeeking to expand its presence in the smartphone market, Palm Inc. has introduced Foleo, its first smartphone companion product. The Foleo mobile companion has a large screen and full-size keyboard with which to view and edit email and office documents residing on a smartphone. Neutrino Helps Mobile Devices in InvestigationsGuidance Software has launched Neutrino, a comprehensive forensic acquisition solution for mobile devices that helps enforcement agencies in digital investigations. Together with EnCase software, the Neutrino solution, with built-in WaveShield technology, is designed to streamline complex digital investigations on various mobile devices. WaveShield technology also enables the user to obtain a forensically sound acquisition of cell phone data, even within close proximity to cell towers. http://www.guidancesoftware.com Comverse Mobile IM Client To Reside in Samsung DeviceComverse announced that Samsung Electronics has selected Comverse Mobile Instant Messaging (Mobile IM) client software to be embedded in a new handset targeted for the North American market. Comverse’s handset solutions offer a convenient user interface and expanded functionality that both draw from the company’s extensive messaging expertise. Agilent and Sequans Team on WiMAX Test SystemsAgilent Technologies announced its collaboration with Sequans Communications, provider of WiMAX silicon and software based on IEEE 802.16 d/e standards. The two companies will work together on pre-validating the Agilent Protocol Conformance Test (PCT) system and the speed-optimization of RF power-calibration and production-test systems, both for fixed and mobile WiMAX modules. Firetide and Aptilo Networks PartnerThanks to their new technology partnership, Firetide’s wireless mesh infrastructure will be combined with Aptilo’s service management platform. “This partnership is strategic for Firetide as we expand into the global service provider market,” said Bo Larsson, CEO, Firetide. “Aptilo’s complete and secure service management platforms complement Firetide’s end-to-end infrastructure and offer an excellent choice for service providers deploying wireless broadband.” Sierra Wireless Launches Intelligent ModemsSierra Wireless’ AirLink PinPoint X and Raven X have been certified and are commercially available for use on the Verizon Wireless Evolution-Data Optimized, Revision A (EV-DO Rev. A) network. These first two installments of the AirLink X Platform, have the capability to enhance system processing power and expand the memory within an enhanced and scalable architecture that is optimized for existing and future 3G wireless networks. Sennheiser Brings New Range to Wireless VoIPSennheiser Communications has now introduced a wireless headset - the BW 900 - that not only can connect with multiple technologies, but has a range of 100 meters. Sennheiser’s Adaptive Intelligence technology adds comfort and quality to convenience and functionality by filtering background noise for high quality voice communications. http://www.sennheisercommunications.com XO Communications Launches Broadband Wireless Services in Las VegasXO Communications, along with Nextlink, a subsidiary of XO Holdings, has launched a broadband wireless service in Las Vegas. Through this broadband service, XO Communications expects to provide high-speed network services at speeds ranging from 45 Mbps to 155 Mbps (OC-3) to support a wide range of communications services. Wireless Rules at ZyXelThe engineers at ZyXel have been busy pumping out new products, one of which is the ZyWALL 2WG, a 3G and WiFi mobile broadband security appliance for remote offices. The sleek box acts as a 4-port switch which also allows WiFi access and can fail over to a 3G (or even 2.5 G) wireless network if the Internet goes down. You can insert an EV-DO or HSPDA card yourself, once you have chosen a wireless provider. Window Film Ends Wireless Signal StealingThe potential for hackers to steal wireless signals with simple eavesdropping devices is greater than ever as wireless devices make data access and exchange more convenient. To minimize those risks, CPFilms introduced LLumar Signal Defense Security Film, a high-tech clear window film that helps users secure and protect the confidentiality of their wireless and other “free-space” electronic communications. LLumar Signal Defense film reduces electronic signal leakage through windows, a building’s point of least resistance, by serving as a transparent barrier that allows light to pass through, while minimizing transmission of electronic signals. Other Industry NewsSwitchvox Announces Interoperability with CbeyondSwitchvox announced that its products are interoperable with Cbeyond’s SIP Trunking service, BeyondVoice with SIPconnect. Integration with Cbeyond’s managed services will enable Switchvox to expand its channel partner community, as well as provide further support and services to its already established resellers. Truphone Announces New Gateway for Bridging Calls to the PSTNMobile VoIP provider Truphone announced that it has successfully ported FreeSWITCH’s open source telephony application code to TelcoBridges’ hardware platform to fulfill its need for a media gateway that can bridge VoIP calls between the Internet and the PSTN. Truphone’s SIP-based mobile VoIP service is delivered via WiFi . The development of a PSTN media gateway is key addition to its service because calls initiated on Truphone’s IP network can now be bridged to the PSTN. CDW to Offer Bandwidth.com’s SIP Trunking VoIPBandwidth.com, a nationwide provider of complete business communications solutions, has announced that CDW Corporation, a provider of technology products and services for business, government and education, is now offering the company’s SIP Trunking VoIP solution as part of its suite of telecommunications products and services. Lekane and Genesys Partner to Make the Contact Center More MobileGenesys Telecommunications Laboratories and Lekane have announced that Lekane has leveraged the Genesys suite to create a small, lightweight Java-based agent desktop that can confirm the presence and availability of field service personnel, while also enabling a centralized contact center to easily transfer customer inquiries when appropriate. Contact Centers to Gain Greater Choice and Control with Aspect Unified IP 6.5Contact centers will soon have an advanced option to rely on for helping to drive customer service, collections and sales and telemarketing business process goals. Aspect Software has announced Aspect Unified IP 6.5, a SIP-based VoIP unified contact center solution delivering ACD, predictive dialing, voice portal capabilities, Internet contact, workflow management, multichannel recording, and quality management. Amcat, Aculab Develop Contact Center of the FutureAmcatis is working with Aculab to develop and deliver a new enterprise IP contact center model. The new model will give users greater abilities to optimize customer traffic, enable the use of true anywhere/anytime agent and management resources, and increase per-contact revenue. According to both companies, they share a common outlook on how next-generation IP contact centers are developing. Microsoft, LG Electronics to Cross License PatentsMicrosoft and LG Electronics have entered a patent cross-license agreement to further the development of the companies’ current and future product lines. Under the agreement, LG will be able to use Microsoft patented innovations in its products, including Linux-based embedded devices. Microsoft will have access to LGE’s patents and will license other patents developed by LGE that are now owned by business solutions provider MicroConnect Group. New Dialogic DM/V-B Boards Extend Media Processing Power with PCI ExpressDialogic achieved an important milestone - its DM/V-B boards became available in PCI Express configurations. With software-selectable T1/E1 connectivity in a new single span and previously available dual and quad span densities, the Dialogic DM/V-B PCI Express boards provide a true universal port solution and a robust media feature set that includes voice processing, speech recognition, fax, and conferencing capabilities. Novatel Wireless Extends Partnership with NexAiraUnder a technology distribution agreement, NexAira will resell the Novatel Wireless broadband product line exclusively to its distributor, agent, and operator customers. The agreement builds on a strong partnership that has processed more than $4 million of business in the first quarter of 2007. http://www.novatelwireless.com Tel-Net Systems to Resell Whaleback Systems Broadband VoIP ServiceTel-Net Systems, a leading provider of voice and data services to the entire New England area, has joined Whaleback Systems’ Partner Program. The Whaleback Systems Partner Program is a channel sales program intended to boost the distribution of CrystalBlue Voice Service, Whaleback’s unique end-to-end broadband business telephony service for Small and Medium Businesses (SMBs). Today @ TMC
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