October 13, 2009
Wavelink Speakeasy Adds Voice to Oracle Retail ApplicationsBy Raju Shanbhag, TMCnet Contributor The Oracle “Retail Store Inventory Management” system can now be voice-enabled with the help of Wavelink Speakeasy platform, making it easier to manage retail inventory.
According to Oracle (News - Alert) and Wavelink, inventory management is an expensive and laborious activity for any retail organization. To tackle these issues, the Oracle Retail Store Inventory Management provides real-time, multi-channel access to centralized perpetual inventory for all channels. This maximizes staff availability to customers for improved customer service and satisfaction, according to Oracle.
This new feature offers increased data accuracy and improved employee productivity as it allows customers to use voice commands for hands-free data entry. A company can look forward to save considerable costs with these features. Wavelink Speakeasy (News - Alert) increases workforce productivity and fully leverages mobile applications and devices by offering voice-driven data collection into existing host connectivity applications.
“The largest retailers worldwide use solutions from both Oracle and Wavelink, so this relationship just makes sense for us and our retail customers,” said Lamar Van Wagenen, Wavelink’s CEO. “Wavelink enables Oracle customers to easily add voice capabilities to their existing Oracle retail applications without all the hurdles and additional costs that have hindered the adoption of voice solutions in the past.”
With the help of Wavelink Speakeasy, manages can add voice to their emulation applications without having to revise the host application or purchasing additional hardware and software. Supporting multiple languages out of the box, Speakeasy provides high-quality speech-to-text and text-to-speech functionality. With this, the Oracle Retail Store Inventory Management can now improve merchandise management and productivity, reduce labor costs, support remote store processes and manage store-level profit and loss.
Raju Shanbhag is a contributing editor for TMCnet. To read more of Raju’s articles, please visit his columnist page. Edited by Marisa Torrieri |