Interact to Launch New Web site; Integrates SPOT with Dialogic CSP

 

 

 

 

This approach not only reduces cost to customers by enabling them to maintain their legacy applications, it also offers the customer the high performance and density unique to SPOT.  

In conventional open-architecture based solutions, traditional interpreters often overloaded the CPU. With this integration with the Dialogic CSP (News - Alert), the CPU cannot be overloaded and applications will run smoothly.

“We have a long history of providing IVR solutions for telecommunications and enterprise solution providers,” said Greg Gissler, founder, vice president and chief technical officer of Interact. “And now our high performance VoiceXML/CCXML based technology integrated with Dialogic’s Converged Services Platform delivers a complete IVR solution with the flexibility to create feature rich applications, speed up time to market, and reduce overall cost of ownership.”

Interact offers a portfolio with a wide range of product sets and services which can be customized to fit the needs of the customer. The portfolio includes services from Application Development to Voice and Information Processing, Real-Time Billing and Rating to VoiceXML based Technologies.

 

“The Dialogic CSP platform has a rich history of network deployments worldwide. The CSP platform and the modular Dialogic Multi-Services Platform are ideal media solutions for high performance voice platforms like those enabled by Interact’s SPOT Interpreter,” said Harold Klett, Vice President of Service Provider Products, Dialogic, in an Interact statement.

The Interact integrated with Dialogic CSP solution is available immediately and offers solutions providers compliant tools for a wide variety of carrier-class communications services across multiple networks.