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January 21, 2010

ITEXPO: InGenius Connector Now Available in the AsteriskExchange

By Susan J. Campbell, TMCnet Contributing Editor

InGenius Software has announced the general availability of InGenius Connector, a new PC search-and-dial application that is designed to extend the value of Asterisk (News - Alert) Switches and Polycom VVX 1500, SoundPoint and SoundStation IP phones through the integration of telephony call control with Microsoft and Google (News - Alert) PC desktop tools.




The InGenius Connector acts as a single access point for users to instantly search for and dial contacts, in addition to easily retrieving contact information, documents and e-mails based on incoming caller ID. This application has an optional built-in softphone that has all the same outgoing and incoming PC integration features.

”InGenius Connector multiplies a user’s ability to reach and respond to customers and partners in record time,” said Dale Gantous, CEO, InGenius Software, in a statement. “InGenius Connector is running on my desktop, and I’m addicted to it. I never have to look up a phone number ever again. The application’s unique integration features, ease of installation, and elegant UI are just a few of the driving factors that will help solution providers add value to their Asterisk and Polycom (News - Alert) offerings.”
 
By making use of the open API built into Polycom phones and the Asterisk Manager Interface to Asterisk switches, the InGenius Connector enables users to connect to their Polycom phone directly, to their InGenius Connector Softphone using PC speaker and microphone or a USB phone or to any phone connected to an Asterisk switch.

Once a user is connected, he or she simply types the name of the person or business to connect with into the InGenius Connector telephony tool bar and contact matches from Outlook, Active directory or LDAP directories, Google Maps or Google Search will pop up on the screen and allow users to click to dial.

With incoming calls, users set the application to automatically open an Outlook contact, do a Windows desktop search or generate a toast-pop based on incoming caller ID. The application is an easy PC download and install, is customizable to meet individual user’s preferences, and comes with mass-deployment capabilities, making it suitable for SMB and large enterprises alike.
 
“InGenius Connector leverages the standards based browser API built into Polycom’s IP phones to deliver rich PC-phone integration against any certified back-end SIP call server,” said Michael Seto, Vice President, Voice Business Development and Applications, Polycom, Inc. “The call control and desktop integration features bring real efficiencies and personal productivity to Polycom customers.”

The exciting news today is InGenius Connector is one of the first new applications available for download and purchase through Digium’s (News - Alert) new online AsteriskExchange, just recently announced.
 
“InGenius Connector brings enterprise-grade search and dial and softphone capabilities to Asterisk users,” says Bill Miller, VP Product Management, Digium, the Asterisk Company. “We’re pleased to be able to provide the AsteriskExchange marketplace as the venue to expose innovative new products like InGenius Connector to the Asterisk community.”

InGenius is currently showcasing InGenius Connector at ITEXPO (News - Alert) East 2010 in Miami (January 20-22, 2010, booth # 512) and will also be showing the product at the TEAM Polycom meeting, February 1-3, 2010 in San Diego.
 

Susan J. Campbell is a contributing editor for TMCnet and has also written for eastbiz.com. To read more of Susan’s articles, please visit her columnist page.

Edited by Stefania Viscusi

(source: http://asterisk.tmcnet.com/topics/asterisk/articles/73231-itexpo-ingenius-connector-now-available-the-asteriskexchange.htm)








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