VoIP Innovations Makes Trek to ITEXPO in Miami

Also participating at ITEXPO in Miami this week - yes, putting up with the southern Florida weather this time of year, certainly above and beyond the call - is VoIP Innovations, a subsidiary of ABG Capital. 

The Pittsburgh-based firm is an IP-based wholesale communication provider, with 'literally thousands of POPs and DIDs.'

 

Officials say the company was ,'designed from the ground up, built firmly upon Tier 1 telecommunication carriers,' and say their network 'provides extensive coverage, full-redundancy, flexibility and affordability.'

The vendor offers two available options for providing incoming caller ID information for all calls. This service can be used for VoIP Innovations (News - Alert) originated numbers, as well as a standalone service for numbers terminated with other providers.

They also have an automatic inclusion feature - 'by selecting the option in our Web-based back office, automatic CNAM lookups can be turned on for all VoIP Innovations terminated numbers,' company officials explain.

And in a nod to personal safety, the VoIP Innovations Enhanced 911 API allows users to immediately update E-911 information associated with a particular DID at any time. 

Company officials are proud of their number clearinghouse, which allows instant DID provisioning: 'DIDs can be selected by area, NPA (News - Alert) NXX, state, rate center and more. This way to handle DID ordering and provision was designed and developed by the VoIP Innovations development team.'

Last summer, the company announced the release of their upgraded, more user-friendly back office design.

To go along with their usual Web management tools with a suite of reports, functions, and information, the vendor featured 'a new look and much more added features,' such as a shopping cart for ordering DID’s -- 'just pick and click.'

The tweaked offerings included update administrative, billing, porting, and ticket contacts in real-time, 24x7, and the ability to make a payment, submit a billing dispute, view transactions and view packages and pricing.

VoIP Innovations officials claim DID coverage in over 7,000 rates centers across the US's 48 contiguous states, and now outbound termination service has expanded to global reach.

 

Be sure to visit VoIP Innovations company at ITEXPO East 2010, happening Jan. 20 to 22 in Miami, at booth #318.