June 23, 2010
Free Webinar Unlocks VoIP ROI Secrets
By David Sims, TMCnet Contributing Editor
Most analysts say the payback for VoIP deployments typically ranges from four to 19 months. Of course that's without VoIP quality problems overwhelming operational support teams. When that happens, and VoIP service levels disappoint corporate stakeholders, you can forget about the ROI.
There are many elements of convergence technologies which can strain your voice network support teams, such as complex configurations, hyper-critical performance demands and unrelenting quality issues. They all put your converged communications services and VoIP ROI at risk.
That's what you want to avoid? Then think about attending a free Webinar sponsored by Tone Software (News - Alert) on July 27th, 2:00 p.m. East Coast time, where you can get the straight facts on how to cut VoIP operational support costs, and equip your voice support teams with the expertise needed to deliver VoIP services so you can actually see some of that ROI.
The Webinar will go over such topics as why you must integrate operational methodologies across your voice, data, and IP network domains, and how to cut the operational costs of deploying and supporting VoIP and converged voice services.
Industry expert speakers will also discuss keys to ensure your VoIP call quality and service levels won't disappoint your corporate stakeholders, and offer their thoughts on how to equip your existing staff to handle the increasingly complex VoIP network support load. Some will explain the steps to ensure your voice operations can drive the desired VoIP ROI in your target timeframe.
The Webinar's targeted to CIOs, directors, and IT managers of enterprise voice network teams responsible for delivering voice services to their organizations, as well as telecommunications managers and voice network support managers responsible for building and supporting converged voice network environments.
Business development managers for managed services providers that need to deliver converged communications solutions and services to their clients.
Speaking will be Amit Kapoor, the director of strategic technology advancement for Tone Software Corporation, with over 14 years of proven experience in telecommunications.
Also speaking is Paul Wiggins, the convergence technology manager for Tone Software, with over 10 years of telecommunications and product management experience.
David Sims is a contributing editor for TMCnet. To read more of David's articles, please visit his columnist page. He also blogs for TMCnet here.
Edited by Alice Straight