Several certified Oracle mobile enterprise applications are now available on the Nokia E61 and Nokia (News - Alert) E62 devices.


Applications such as Oracle (News - Alert) Mobile Field Service and Oracle’s Siebel Wireless will enable mobile field service, field sales, and mobile professionals to use one device to access these business applications, and voice communications, when not in office.

According to Anand Subbaraman, director, Field Service Product Strategy at Oracle, the partnership will enable mobile professionals to make informed decisions more quickly, offer better customer service, and enhance the productivity and experience of the mobile worker.

Guy Waterman, senior director, Mobile Product Strategy at Oracle said that the certification will provide a critical market differentiation for enterprises seeking to gain a competitive advantage through mobile CRM deployments.

Mobile users can utilize Oracle’s Siebel Wireless Applications for Sales, Service, Partner Relationship Management and eService using the Nokia device to connect to the Internet to view, edit and create information in their companies’ Siebel Enterprise database.

Field service dispatchers and their service representatives can use Oracle Mobile Field Service to access relevant work schedules and job information through their mobiles. This allows better collaboration since work requests are created, updated and subsequently completed.

“Nokia and Oracle are now able to deliver essential mobile solutions to professionals: the ability to access real-time customer information. This is critical for executives, sales professionals, and field service personnel that spend a majority of their time away from their offices,” said Director of Alliance and Solutions Marketing at Nokia, Chris Fletcher in a press release.

He continued: “The combination of access to critical Oracle applications, combined with the best of class enterprise voice capabilities provided by the Nokia E61 and Nokia E62, make for a compelling mobile enterprise solution.”

For more information, visit Nokia or Oracle.

------

Anuradha Shukla is a contributing writer for TMCnet covering call centers, CRM and information technology.