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Tracey E. Schelmetic
Dot Commentary Columnist

Editorial Director
Customer Inter@ction Solutions

Tracey Schelmetic is editorial director of Customer Inter@ction Solutions, and has been with TMC since 1998.

Contact Information:

Technology Marketing Corporation
800 Connecticut Avenue
Norwalk, CT 06852

Phone: 203-852-6800 ext. 133
Email: [email protected]

Articles by Tracey E. Schelmetic:

[01/07/05] IP: Customer Service Anytime, Anywhere, Via Any Media
[12/13/04] Recall the Siege Engines, the Battle for PeopleSoft Is Over
[11/19/04] Things To Do With Convicted Spammers
[10/27/04] Exclusive From Aspect’s eBIZ 2004 Conference: Exceeding High Expectations -- A Case Study in Workforce Management
[10/27/04] Exclusive From Aspect’s eBIZ 2004 Conference: What Does It Take to Implement an ASR Application?
[10/04/04] U.S. Supreme Court Lets Stand Federal Do-Not-Call List
[10/01/04] Let’s Not Mince Words: PeopleSoft Cans Its CEO
[08/16/04] GEICO Returns the Love

[08/11/04] News From the ICCM Floor
[07/27/04] I Am Not A Lizard, But…
[07/08/04] Survival of the Unwired: An Experiment in Techno-Darwinism?

[06/17/04] Passing Up On The Phishing Experience

[05/25/04] Banning Bad Marketing Speak

[01/06/04] Perfecting Electronic Marketing Symbiosis
[09/23/03] Ubiquitous And Obsequious Computing
[08/06/03] More News And Other Disturbances
[04/30/03] The Psychology Of Spam
[04/04/03] What's The Focus, Editor?
[02/26/03] The Newest Verb In The English Language
[01/22/03] Yet Another Post-Mortem Of The Dot Com Phenomenon
[01/02/03] All The Tech News Thats Fit To Be Invented
[11/13/02] Semaphore Flags, Aldis Lamps, Faxing And Other Stone-Age Technologies
[10/30/02] Shaking Hands Across the Internet
[10/16/02] You're Not Listening To Me
[09/18/02] Pop Goes The Advert
[09/04/02] The War Between The White Hats And The Black Hats
[08/14/02] Net Force Or Net Farce?
[07/17/02] Killing Web Radio For Fun And Profit
[06/26/02] Bananas Do WHAT?? Busting Internet Medical Myths
[05/01/02] But Would You Pay For It?
[04/17/02] There's Nothing Naughty About Pasta Primavera: Librarians Become The Thought Police
[03/20/02] The Sport Of (Cyber) Kings
[03/06/02] Making Friends With The Online Medium
[02/06/02] Tech And The Single Girl Part II: Digitized In New Orleans
[01/23/02] Spam And Eggs For Breakfast
[01/09/02] Let Them Eat 56K
[12/12/01] One Web Site To Rule Them All
[11/14/01] How To Buy Without Getting Distracted By Shiny Objects
[10/31/01] The Allegory Of Halloween, The Economy And The World
[10/17/01] Undertrained, Underpaid And On The Front Lines
[09/19/01] Reflections On The Job Of The Press During A National Tragedy
[09/05/01] You've Got Repression!
[08/08/01] Brother, Can You Spare Some Processing Power?
[07/11/01] Conventional Wisdom Alert: Don't Buy A Company's Stock If You Wouldn't Buy Its Products
[06/27/01] Chicken Little And The Internet
[06/13/01] Tech And The Single Girl
[05/16/01] So Long And Thanks For All The Laughs
[05/02/01] Finding Great-Grandparents In Cyberspace
[04/04/01] Lighting The Dark Fibers For The Internet2
[03/21/01] Islands In The Clickstream
[02/21/01] Building A Better Couch Potato With Digital Cinema
[02/07/01] Things I Don't Want To Buy Over The Internet
[01/31/01] Who's Been Snooping In MY Inbox?
[01/10/01] The Fuzzy Line Between Catalog Marketing And E-Commerce
[12/27/00] When The Internet Becomes Your Physician
[11/29/00] Got A Feel For My (Web-Enabled) Automobile
[11/01/00] Busting The Dot Cons
[10/18/00] The Rising Backlash Against Information Retrieval
[10/04/00] Getting A Window Seat On Online Travel Planning
[09/06/00] Sending Money To Cyberstrangers
[08/23/00] Breaking The Language Barrier
[08/10/00] Excuse Me, You're Squatting On My Domain Name
[07/26/00] Babes In Internet Land
[07/12/00] Saving The Web For Posterity
[06/20/00] Online Health Care: Checking For A Pulse
[05/31/00] Curling Up With A Good E-Book?
[05/17/00] Forget The Oscars, Bring On The Webbys
[05/08/00] I Love You To Death
[04/20/00] The Internet Gender Gap
[03/22/00] The Flap Over MP3
[03/08/00] WhoopsLittle Johnny Launched The Missiles: The U.S. Government's Crusade To Safeguard Its Systems
[02/09/00] Car Shopping Without Pain
[01/26/00] Looking For A Better Fruit Cup, Online
[01/05/00] The E-Commerce Nightmare Before Christmas
[12/15/99] Downloading A Sweater
[11/17/99] Spam Us Not Into Frustration
[11/03/99] Like Nails On A Chalkboard: Web Site Irritants
[10/20/99] The Multitasking, Web-Enabled Call Center Agent
[10/06/99] Innocents Abroad: E-Commerce Across International Borders
[09/22/99] Joining The Boston E-Party
[09/08/99] Exploring The E-Commerce Iceberg
[08/25/99] E-Service: Who's Naughty And Who's Nice
[08/11/99] Taking A Chisel To The Brick And Mortar
[07/28/99] E-Commerce Regulation: Making Order Out Of Chao