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Alicia Young Info

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Alicia Young is a 2016 graduate from Western New England University, Summa Cum Laude. She has a Bachelor’s degree in English Literature along with a minor in Communications. Alicia has always been an avid reader, which fuels her love for editing and writing. She has had an essay published in “Fresh Voices: An Anthology of First Year Writing” at Western New England University, and has completed successful editing internships with Dzanc Books, The Borgen Project, and Anthem Press.

Latest Articles

VoIP Solutions Help Sentera Reach Global Expansion Goals - 04/25/2017
Nokia Partnership Creates Next Generation TV Viewing Experiences - 04/25/2017
Nokia VR Experience Brings Fans to a Galaxy Far, Far Away - 04/25/2017
CIM Reveals Shocking Stats About Marketing Outreach - 04/24/2017
Grandstream Introduces WebRTC-Enabled Conferencing Platform - 04/24/2017
Zoom Introduces New Telehealth Solution - 04/24/2017
3CX PBX Improves Operations at Bastion Hotels - 04/24/2017
Fraud & Identity Today Week in Review: A2P Messaging, SIM Box Fraud & Detection - 04/22/2017
Conferencing Zone Week in Review: Impacts on Healthcare, Remote Workers & Legal System - 04/22/2017
VoIP Solutions Week in Review: Htek, Georgetown University & More - 04/22/2017
VoIP Solutions Week in Review: Htek, Georgetown University & More - 04/22/2017
NeuLion ACE Analytics Provides Valuable Customer Insights - 04/21/2017
netsapiens Powers Impact Telecom's Cloud Call Center Features - 04/20/2017
Carlsberg Rebrand Gives Consumers a Taste of Danish Life - 04/20/2017
Marketing Agencies: In-house or Traditional? - 04/20/2017
Conferencing Gives Inmates Access to Quality Lawyers - 04/20/2017
Temasys ERTC Platform Named 2017 WebRTC Product of the Year - 04/19/2017
Surviving the Competitive Marketing Landscape as an Agency - 04/19/2017
Choosing the Right VoIP Phone for Your Company - 04/19/2017
Virtual Observer Adds to Office 365 - 04/19/2017
LA LGBT Center Uses Trump Presidency to Boost Awareness - 04/19/2017
Does Video Conferencing Make Your Employees Uncomfortable? - 04/19/2017
Fraudulent A2P Messaging Results in Massive Revenue Leakage - 04/18/2017
How Secure is Your A2P Messaging? - 04/18/2017
Multi-Gigabit Ethernet Week in Review: Comcast, Socionext, Microsemi, AT&T - 04/14/2017
3CX Joins Forces with CloudCo Partner - 04/12/2017
Call Accounting Helps Resort Save Money - 04/12/2017
Make Scheduling Easier By Giving Agents More Power - 04/12/2017
Telemarketing Software Can Save Sales Opportunities - 04/11/2017
Improve Engagement With Catchy Email Subject Lines - 04/11/2017
MasterCard Acquires NuData Security to Stop Fraudulent Activity - 04/11/2017
Communication is Key to Call Center Management - 04/10/2017
T-Mobile Scam ID Helps Fight Identity Fraud - 04/10/2017
iconectiv Talks Fraud and Identity Trends, Highlights and Predictions - 04/10/2017
Unified Communications Week in Review: Daxcom, Mitel, Cisco & More - 04/08/2017
Fraud & Identity Today Week in Review: iconectiv, TCPA Compliance & Synthetic Fraud - 04/08/2017
Pepsi's Influencer Blunder Results in Backlash - 04/07/2017
Comcast Introduces Xfinity Mobile - 04/06/2017
CafeX Partners with Voxbone for Better Conferencing - 04/06/2017
French WeWork Locations to Benefit from Ooma Office - 04/06/2017
iconectiv Right Party Verification for Messaging Improves Marketing Efforts - 04/06/2017
Binge-Watchers Rejoice: YouTube TV is Finally Here - 04/05/2017
Flowroute Simplifies Customer Onboarding for CSPs - 04/05/2017
Extreme Networks Improves Offering with Brocade Acquisition - 04/05/2017
Interactions-ICUC 2017 Offers Expert Advice on Customer Service - 04/04/2017
Nubia Offers Exceptional Customer Experience with B2X Solution - 04/04/2017
Latest VoIP Predictions Favor beroNet, USA VoIP Partnership - 04/04/2017
iconectiv Brings Mobile Insights to PACE 2017 - 04/03/2017
BroadSoft and Htek Join Forces - 04/03/2017
Htek Unveils UC900 Line of VoIP Phones - 04/03/2017
Htek Announces Interoperability with 3CX - 04/03/2017
New iconectiv Solution Helps Companies Address TCPA Regulations - 04/03/2017
Fraud & Identity Today Week in Review: TCPA Compliance, Account Takeover & Identity Fraud - 04/01/2017
Enhanced IVR Can Transform the Customer Experience - 03/31/2017
Nokia to Build Nationwide LTE Wholesale Network in Mexico - 03/31/2017
Power Outages Wreak Havoc for Businesses Across US - 03/30/2017
Microsoft Revamps Skype for Business - 03/30/2017
National ComTel Launches IT Managed Services - 03/30/2017
Bandwidth 9-1-1 Improves Location Tracking for Mobile VoIP - 03/30/2017
NCAA Championship Pits Under Armour Against Nike - 03/29/2017
New Oracle Survey Reveals Secret to CSP Success - 03/29/2017
BlueJeans Rolls Out WebRTC Product Upgrade - 03/29/2017
New VSaaS Offering for SkySwitch Resellers - 03/28/2017
Data Breaches Put Customers at Risk of Identity Fraud - 03/28/2017
Hardhat Connect System Provides Connectivity, Improves Worker Safety - 03/27/2017
The Key to Preventing Mobile Account Takeover - 03/27/2017
Unified Communications Week in Review: CoreDial, Microsoft, RingCentral & More - 03/25/2017
Fraud & Identity Today Week in Review: Revenue Leakage, Mobile Identity, Tax Returns & More - 03/25/2017
Unify OpenScape Desk Phone CP Family Now Compatible with BroadSoft - 03/24/2017
CyberData Releases IP Video Intercom for Virtual Offices - 03/23/2017
Konftel and Huawei Partner for Improved Conferencing - 03/23/2017
Kitewheel Powers Omnichannel Solution in New Partnership - 03/23/2017
Telco Systems Named SDN & NFV Market Disruptor - 03/23/2017
Avaya Honored for Exceptional Customer Service - 03/22/2017
VoIP Gateways Enable the Mobile Workforce - 03/22/2017
TieTechnology Expands Business VoIP Offering to Southeast - 03/21/2017
AI and Analytics Set to Transform Education Sector - 03/21/2017
The Future Looks Bright for Revenue Assurance - 03/21/2017
Enghouse Interactive Introduces New Contact Center Solution - 03/21/2017
TCTSL Partners with Microsoft for Improved UC - 03/20/2017
Recycled Numbers: A Gateway to Fraudulent Activity - 03/20/2017
Fraud & Identity Today Week in Review: SIM-Swap, Mobile Payment and Telecom Fraud - 03/18/2017
Unified Communications Week in Review: AudioCodes, Fusion, Logicalis US & More - 03/18/2017
It's Time for Some Digital Spring Cleaning! - 03/17/2017
From Valium to VR: Healthcare's Newest Calming Method - 03/16/2017
Logicalis US Chooses IR for Better UC Insights - 03/16/2017
Apple vs. Android: Why Choose? - 03/15/2017
Virtual Office Operations Just Got Easier with Alexa - 03/15/2017
Ooma Lends Helping Hand to ISPs - 03/15/2017
Presence Widgets Named 2017 CUSTOMER Product of the Year - 03/15/2017
Chorus Communications Adds OnSIP to Business VoIP Partner Roster - 03/14/2017
Harris Brings VoIP to Taiwan's Military Air Defense System - 03/14/2017
TAS United Helps Contact Centers Embrace Cloud Storage - 03/13/2017
Cisco Spark Board Changes Conferencing for Remote Workers - 03/13/2017
Unified Communications Week in Review: Mitel, Intelisys, Blueface & More - 03/11/2017
Fraud & Identity Today Week in Review: Mobile Banking, iconectiv, MWC & More - 03/11/2017
Generators and UPS: The Holy Grail of Power Protection - 03/10/2017
AI Transforms Omnichannel Customer Analytics for Marketers - 03/10/2017
Let UPS Lend a Helping Hand During Power Outages - 03/09/2017
iconectiv Strengthened by Francisco Partners Investment - 03/09/2017
Revolabs Brings in New VP of Sales - 03/08/2017
SmartGlasses Help Employees See Eye to Eye - 03/08/2017
SmartGlasses Help Employees See Eye to Eye - 03/08/2017
Avaya Japan Improves Omnichannel Experience with LINE Integration - 03/07/2017
Verint, Tango WFO Solutions Improve Mobile Workforce - 03/07/2017
VoIP Gateway Transforms Skype for Business Experience - 03/07/2017
Stopping Identity Fraud May Be Easier Than You Think - 03/07/2017
Blueface Goes International with €10M Investment - 03/07/2017
VoIP Much Acquires VBuzzer Trademark - 03/06/2017
Fraud & Identity Today Week in Review: Anam, Ericsson, WeDo Technologies & More - 03/04/2017
Unified Communications Week in Review: BroadSoft, Merchbanc, Gladstone Capital - 03/04/2017
The #KCASquad of Influencers Hits 2017 Kids' Choice Awards - 03/03/2017
MegaPath Expands SD-WAN Offerings - 03/03/2017
Voxai and Cyara Partner to Improve Contact Center Solutions - 03/02/2017
Yello Aims to Be Number ONE in Customer Engagement - 03/02/2017
Yahoo! Finally Answers Security Breach Questions - 03/01/2017
Quality Connex Brings Omnichannel Experience to MyRepublic Sites - 02/28/2017
BBVA Teams Up with Oracle for WebRTC - 02/28/2017
Bright Pattern Expands Reach to Australia and New Zealand - 02/28/2017
Shift8 Partners with Tenfold to Meet Customer Demands - 02/28/2017
iland's Secure Cloud Services Take On Data Privacy Regulations - 02/28/2017
Can Google's RCS Overpower iMessage and OTT Apps? - 02/28/2017
Toronto Workday Disrupted Due to Power Outage - 02/27/2017
Nokia Introduces Digital Health Products at MWC 2017 - 02/27/2017
Fraud & Identity Today Week in Review: A Look at Terminology, Grey Routes and Prevention - 02/25/2017
Conferencing Zone Week in Review: GoConsult, SBFPD, VisoCon - 02/25/2017
Unified Communications Week in Review: NetFortris, BroadSoft, Amazon, Fuze - 02/25/2017
Contextual Collaboration Helps Call Centers Manage Mobile Workforce - 02/24/2017
VisoCon Brings Video Conferencing to Dropbox - 02/23/2017
SBFPD Improves Operations with Video Conferencing - 02/23/2017
NetBase Introduces Instant Search for Better Workforce Optimization - 02/23/2017
The Trick to Combating Fraud Early - 02/23/2017
Fraud and Identity: What You Need to Know - 02/23/2017
Dell'Oro Groups Predicts Move to NBASE-T Ethernet Switches - 02/22/2017
Are Your Employees Collaborating Effectively? - 02/22/2017
Uniphy Health Improves Hospital Communications with UH4 - 02/22/2017
BroadSoft Improves UC with AI and Apple CallKit Support - 02/21/2017
Callision Releases New Cloud Business Phone System and CCaaS - 02/21/2017
TieTechnology Unveils New Business VoIP Features - 02/21/2017
Unified Communications Week in Review: CarrierSales, RingCentral, ShoreTel, Fusion - 02/18/2017
Web-scale Networking Week in Review: Education, Data Centers, Ford & More - 02/18/2017
Unisys Introduces Secure, Omnichannel Banking Platform - 02/17/2017
Amazon Introduces Chime for Virtual Meeting Management - 02/16/2017
Yahoo! Mail App Helps Fight Hackers - 02/16/2017
Niantic Releases Next Gen Pokemon in Smart Marketing Move - 02/16/2017
Frontline to Sell Verint WFO Software in the Netherlands - 02/15/2017
ShoreTel Connect for Chrome Simplifies UC - 02/15/2017
Yahoo! Revamps Mail App to Win Back Users - 02/15/2017
Wiretap Receives $3 Million in Series A Funding - 02/15/2017
NeoNova Takes Over Nex-Tech's Help Desk Service Contracts - 02/14/2017
Coughing Fit Causes Power Outage - 02/14/2017
Snom IP Phones Integrate with Centile ISTRA Platform - 02/14/2017
Phone.com Recognized by INTERNET TELEPHONY - 02/13/2017
Telinta Brings Together its WebRTC and Virtual Office Solutions - 02/13/2017
Multi-Gigabit Ethernet Week in Review: TechLogix Networx, Colt Technology & More - 02/11/2017
Multi-Gigabit Ethernet Week in Review: TechLogix Networx, Colt Technology & More - 02/11/2017
MegaPath and VeloCloud Join Forces for Improved SD-WAN - 02/10/2017
Bracket Computing Strengthens Solution in Light of DNC Attack - 02/10/2017
INNITEL Unveils Omnichannel Contact Center Solution at ITEXPO - 02/09/2017
Oracle and Radish Partner for Visual Contact Center Experience - 02/09/2017
Universal's CityWalk Loses Income After Power Outage - 02/09/2017
iconectiv CTO Talks Mobile Identity at ITEXPO - 02/09/2017
Flowroute to Discuss Common API Mistakes at All About the API - 02/08/2017
Subsentio, Sonus Make Big Announcement at ITEXPO - 02/08/2017
AireSpring Recognized by INTERNET TELEPHONY Ahead of ITEXPO - 02/08/2017
beroNet and USA VoIP Partner at ITEXPO for Future of VoIP - 02/08/2017
Wear Your Lifestyle with Google's Awareness API - 02/08/2017
Heckler Design Names Jenne, Inc. US Distribution Partner - 02/08/2017
TechStyle Deploys NICE WFM Platform and inContact Solution - 02/07/2017
Masergy Releases Cloud Contact Center for Productivity - 02/07/2017
Jugnoo VP Sales to Discuss Data Analytics at ITEXPO - 02/07/2017
Mitel Brings UC to Beijing Subways - 02/07/2017
Sennheiser Releases New Conferencing Solutions Ahead of ITEXPO - 02/07/2017
Microsoft Launches Kaizala for Improved UC - 02/06/2017
VoxAir Provides SMBs with Cost-Effective Video Conferencing - 02/06/2017
888VoIP Brings Insight to ITEXPO - 02/06/2017
Unified Communications Week in Review: Telnyx, Microsoft, Fusion, ReadyTalk - 01/28/2017
Contact Center Solutions Week in Review: Revation Systems, Aspect, Plantronics & More - 01/28/2017
Xirrus Helps MSPs Fight Downtime - 01/27/2017
Vandenberg AFB Suffers Through Week-Long Power Outage - 01/27/2017
Algo Communication Products Ltd. Talks Tech, ITEXPO - 01/27/2017
NYI and CloudSmartz Partner for New Managed Services Offering - 01/27/2017
Nokia Takes On Digital Health with Smart Hairbrush - 01/26/2017
PortaOne Certifies Interoperability with AudioCodes' IP Phones - 01/25/2017
Infoblox ActiveTrust Cloud Secures Mobile Workforce - 01/25/2017
The FCC Takes on Ineffective E911 Location Tracking - 01/25/2017
Mitel and EOH Bring Cloud Communications to South Africa - 01/24/2017
Twilio's Communications Applications Receive ISO 27001 Certification - 01/24/2017
ReadyTalk Discusses Current State of UC, Collaboration - 01/24/2017
Revolabs to Display Conferencing Solutions at Amsterdam Event - 01/24/2017
8x8's List of Patents Grows with Three New Additions - 01/23/2017
OBT Anywhere Promotes Mobility Ahead of ITEXPO - 01/23/2017
Telnyx Gears Up For ITEXPO - 01/23/2017
IP PBX Week in Review: Broadvoice, Voxbone, AltiGen & Verizon - 01/21/2017
Unified Communications Week in Review: Fusion, Voxbone, PGi & More - 01/21/2017
Is Kim Kardashian Rebranding After Paris Robbery? - 01/20/2017
Microsoft Makes AI Moves in Montreal - 01/19/2017
Durango Businesses Experience Widespread Power Outage - 01/18/2017
JMRConnect Recognized for Influencer Marketing Platforms - 01/18/2017
Yorktel Gets Certification of Approval from Cisco - 01/18/2017

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