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Alicia Young Info

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Alicia Young is a 2016 graduate from Western New England University, Summa Cum Laude. She has a Bachelor’s degree in English Literature along with a minor in Communications. Alicia has always been an avid reader, which fuels her love for editing and writing. She has had an essay published in “Fresh Voices: An Anthology of First Year Writing” at Western New England University, and has completed successful editing internships with Dzanc Books, The Borgen Project, and Anthem Press.

Latest Articles

Unified Communications Week in Review: CoreDial, Microsoft, RingCentral & More - 03/25/2017
Fraud & Identity Today Week in Review: Revenue Leakage, Mobile Identity, Tax Returns & More - 03/25/2017
Unify OpenScape Desk Phone CP Family Now Compatible with BroadSoft - 03/24/2017
CyberData Releases IP Video Intercom for Virtual Offices - 03/23/2017
Konftel and Huawei Partner for Improved Conferencing - 03/23/2017
Kitewheel Powers Omnichannel Solution in New Partnership - 03/23/2017
Telco Systems Named SDN & NFV Market Disruptor - 03/23/2017
Avaya Honored for Exceptional Customer Service - 03/22/2017
VoIP Gateways Enable the Mobile Workforce - 03/22/2017
TieTechnology Expands Business VoIP Offering to Southeast - 03/21/2017
AI and Analytics Set to Transform Education Sector - 03/21/2017
The Future Looks Bright for Revenue Assurance - 03/21/2017
Enghouse Interactive Introduces New Contact Center Solution - 03/21/2017
TCTSL Partners with Microsoft for Improved UC - 03/20/2017
Recycled Numbers: A Gateway to Fraudulent Activity - 03/20/2017
Fraud & Identity Today Week in Review: SIM-Swap, Mobile Payment and Telecom Fraud - 03/18/2017
Unified Communications Week in Review: AudioCodes, Fusion, Logicalis US & More - 03/18/2017
It's Time for Some Digital Spring Cleaning! - 03/17/2017
From Valium to VR: Healthcare's Newest Calming Method - 03/16/2017
Logicalis US Chooses IR for Better UC Insights - 03/16/2017
Apple vs. Android: Why Choose? - 03/15/2017
Virtual Office Operations Just Got Easier with Alexa - 03/15/2017
Ooma Lends Helping Hand to ISPs - 03/15/2017
Presence Widgets Named 2017 CUSTOMER Product of the Year - 03/15/2017
Chorus Communications Adds OnSIP to Business VoIP Partner Roster - 03/14/2017
Harris Brings VoIP to Taiwan's Military Air Defense System - 03/14/2017
TAS United Helps Contact Centers Embrace Cloud Storage - 03/13/2017
Cisco Spark Board Changes Conferencing for Remote Workers - 03/13/2017
Unified Communications Week in Review: Mitel, Intelisys, Blueface & More - 03/11/2017
Fraud & Identity Today Week in Review: Mobile Banking, iconectiv, MWC & More - 03/11/2017
Generators and UPS: The Holy Grail of Power Protection - 03/10/2017
AI Transforms Omnichannel Customer Analytics for Marketers - 03/10/2017
Let UPS Lend a Helping Hand During Power Outages - 03/09/2017
iconectiv Strengthened by Francisco Partners Investment - 03/09/2017
Revolabs Brings in New VP of Sales - 03/08/2017
SmartGlasses Help Employees See Eye to Eye - 03/08/2017
SmartGlasses Help Employees See Eye to Eye - 03/08/2017
Avaya Japan Improves Omnichannel Experience with LINE Integration - 03/07/2017
Verint, Tango WFO Solutions Improve Mobile Workforce - 03/07/2017
VoIP Gateway Transforms Skype for Business Experience - 03/07/2017
Stopping Identity Fraud May Be Easier Than You Think - 03/07/2017
Blueface Goes International with €10M Investment - 03/07/2017
VoIP Much Acquires VBuzzer Trademark - 03/06/2017
Fraud & Identity Today Week in Review: Anam, Ericsson, WeDo Technologies & More - 03/04/2017
Unified Communications Week in Review: BroadSoft, Merchbanc, Gladstone Capital - 03/04/2017
The #KCASquad of Influencers Hits 2017 Kids' Choice Awards - 03/03/2017
MegaPath Expands SD-WAN Offerings - 03/03/2017
Voxai and Cyara Partner to Improve Contact Center Solutions - 03/02/2017
Yello Aims to Be Number ONE in Customer Engagement - 03/02/2017
Yahoo! Finally Answers Security Breach Questions - 03/01/2017
Quality Connex Brings Omnichannel Experience to MyRepublic Sites - 02/28/2017
BBVA Teams Up with Oracle for WebRTC - 02/28/2017
Bright Pattern Expands Reach to Australia and New Zealand - 02/28/2017
Shift8 Partners with Tenfold to Meet Customer Demands - 02/28/2017
iland's Secure Cloud Services Take On Data Privacy Regulations - 02/28/2017
Can Google's RCS Overpower iMessage and OTT Apps? - 02/28/2017
Toronto Workday Disrupted Due to Power Outage - 02/27/2017
Nokia Introduces Digital Health Products at MWC 2017 - 02/27/2017
Fraud & Identity Today Week in Review: A Look at Terminology, Grey Routes and Prevention - 02/25/2017
Conferencing Zone Week in Review: GoConsult, SBFPD, VisoCon - 02/25/2017
Unified Communications Week in Review: NetFortris, BroadSoft, Amazon, Fuze - 02/25/2017
Contextual Collaboration Helps Call Centers Manage Mobile Workforce - 02/24/2017
VisoCon Brings Video Conferencing to Dropbox - 02/23/2017
SBFPD Improves Operations with Video Conferencing - 02/23/2017
NetBase Introduces Instant Search for Better Workforce Optimization - 02/23/2017
The Trick to Combating Fraud Early - 02/23/2017
Fraud and Identity: What You Need to Know - 02/23/2017
Dell'Oro Groups Predicts Move to NBASE-T Ethernet Switches - 02/22/2017
Are Your Employees Collaborating Effectively? - 02/22/2017
Uniphy Health Improves Hospital Communications with UH4 - 02/22/2017
BroadSoft Improves UC with AI and Apple CallKit Support - 02/21/2017
Callision Releases New Cloud Business Phone System and CCaaS - 02/21/2017
TieTechnology Unveils New Business VoIP Features - 02/21/2017
Unified Communications Week in Review: CarrierSales, RingCentral, ShoreTel, Fusion - 02/18/2017
Web-scale Networking Week in Review: Education, Data Centers, Ford & More - 02/18/2017
Unisys Introduces Secure, Omnichannel Banking Platform - 02/17/2017
Amazon Introduces Chime for Virtual Meeting Management - 02/16/2017
Yahoo! Mail App Helps Fight Hackers - 02/16/2017
Niantic Releases Next Gen Pokemon in Smart Marketing Move - 02/16/2017
Frontline to Sell Verint WFO Software in the Netherlands - 02/15/2017
ShoreTel Connect for Chrome Simplifies UC - 02/15/2017
Yahoo! Revamps Mail App to Win Back Users - 02/15/2017
Wiretap Receives $3 Million in Series A Funding - 02/15/2017
NeoNova Takes Over Nex-Tech's Help Desk Service Contracts - 02/14/2017
Coughing Fit Causes Power Outage - 02/14/2017
Snom IP Phones Integrate with Centile ISTRA Platform - 02/14/2017
Phone.com Recognized by INTERNET TELEPHONY - 02/13/2017
Telinta Brings Together its WebRTC and Virtual Office Solutions - 02/13/2017
Multi-Gigabit Ethernet Week in Review: TechLogix Networx, Colt Technology & More - 02/11/2017
Multi-Gigabit Ethernet Week in Review: TechLogix Networx, Colt Technology & More - 02/11/2017
MegaPath and VeloCloud Join Forces for Improved SD-WAN - 02/10/2017
Bracket Computing Strengthens Solution in Light of DNC Attack - 02/10/2017
INNITEL Unveils Omnichannel Contact Center Solution at ITEXPO - 02/09/2017
Oracle and Radish Partner for Visual Contact Center Experience - 02/09/2017
Universal's CityWalk Loses Income After Power Outage - 02/09/2017
iconectiv CTO Talks Mobile Identity at ITEXPO - 02/09/2017
Flowroute to Discuss Common API Mistakes at All About the API - 02/08/2017
Subsentio, Sonus Make Big Announcement at ITEXPO - 02/08/2017
AireSpring Recognized by INTERNET TELEPHONY Ahead of ITEXPO - 02/08/2017
beroNet and USA VoIP Partner at ITEXPO for Future of VoIP - 02/08/2017
Wear Your Lifestyle with Google's Awareness API - 02/08/2017
Heckler Design Names Jenne, Inc. US Distribution Partner - 02/08/2017
TechStyle Deploys NICE WFM Platform and inContact Solution - 02/07/2017
Masergy Releases Cloud Contact Center for Productivity - 02/07/2017
Jugnoo VP Sales to Discuss Data Analytics at ITEXPO - 02/07/2017
Mitel Brings UC to Beijing Subways - 02/07/2017
Sennheiser Releases New Conferencing Solutions Ahead of ITEXPO - 02/07/2017
Microsoft Launches Kaizala for Improved UC - 02/06/2017
VoxAir Provides SMBs with Cost-Effective Video Conferencing - 02/06/2017
888VoIP Brings Insight to ITEXPO - 02/06/2017
Unified Communications Week in Review: Telnyx, Microsoft, Fusion, ReadyTalk - 01/28/2017
Contact Center Solutions Week in Review: Revation Systems, Aspect, Plantronics & More - 01/28/2017
Xirrus Helps MSPs Fight Downtime - 01/27/2017
Vandenberg AFB Suffers Through Week-Long Power Outage - 01/27/2017
Algo Communication Products Ltd. Talks Tech, ITEXPO - 01/27/2017
NYI and CloudSmartz Partner for New Managed Services Offering - 01/27/2017
Nokia Takes On Digital Health with Smart Hairbrush - 01/26/2017
PortaOne Certifies Interoperability with AudioCodes' IP Phones - 01/25/2017
Infoblox ActiveTrust Cloud Secures Mobile Workforce - 01/25/2017
The FCC Takes on Ineffective E911 Location Tracking - 01/25/2017
Mitel and EOH Bring Cloud Communications to South Africa - 01/24/2017
Twilio's Communications Applications Receive ISO 27001 Certification - 01/24/2017
ReadyTalk Discusses Current State of UC, Collaboration - 01/24/2017
Revolabs to Display Conferencing Solutions at Amsterdam Event - 01/24/2017
8x8's List of Patents Grows with Three New Additions - 01/23/2017
OBT Anywhere Promotes Mobility Ahead of ITEXPO - 01/23/2017
Telnyx Gears Up For ITEXPO - 01/23/2017
IP PBX Week in Review: Broadvoice, Voxbone, AltiGen & Verizon - 01/21/2017
Unified Communications Week in Review: Fusion, Voxbone, PGi & More - 01/21/2017
Is Kim Kardashian Rebranding After Paris Robbery? - 01/20/2017
Microsoft Makes AI Moves in Montreal - 01/19/2017
Durango Businesses Experience Widespread Power Outage - 01/18/2017
JMRConnect Recognized for Influencer Marketing Platforms - 01/18/2017
Yorktel Gets Certification of Approval from Cisco - 01/18/2017
Protecting Business Application Performance with Ipanema - 01/18/2017
PGi Acquires ReadyTalk to Expand UC Offerings - 01/17/2017
SnapCap Chooses DialogTech Contact Center Solution - 01/17/2017
CafeX and ITOCHU Bring WebRTC to APAC Markets - 01/17/2017
Nextiva Awards VoIP Supply for Exceptional Partnership - 01/17/2017
Voxbone Talks VoIP and ITEXPO - 01/16/2017
Voxbone Talks VoIP and ITEXPO - 01/16/2017
IP PBX Week in Review: Ooma, Ecosmob, Vida Network, Apivio & More - 01/14/2017
Unified Communications Week in Review: NetSapiens, Avotus, Vonage & Fusion - 01/14/2017
Conferencing Zone Week in Review: HuddleCam, R-HUB, Google, ClearOne - 01/14/2017
Contact Center Solutions Week in Review: Samsung, Dialoga, Aspect & More - 01/14/2017
Power Outages: Russian Interference or Poor Power Protection? - 01/13/2017
InfoVista and ZK Research Talk Ipanema, SD-WAN - 01/13/2017
Kronos Brings WFO Software to Press Ganey Partnership - 01/12/2017
Nokia Promises Major Next Generation Communications Announcements - 01/11/2017
Nokia Launches Withings Steel HR - 01/11/2017
Dive Into the World of WebRTC at ITEXPO - 01/10/2017
CreditEase Improves Customer Experience with Verint WFO Solutions - 01/10/2017
Major Hospital Chooses Fusion for UC Solutions - 01/10/2017
Ruby Falls Appoints New Director of Marketing - 01/09/2017
Avalara Names New Chief Marketing Officer - 01/09/2017
NetSapiens Provides Inside Look into UC and VoIP Ahead of ITEXPO - 01/09/2017
Flowroute Talks Collaboration, All About the API, ITEXPO - 01/06/2017
Vonage Receives Award for Product Line Strategy Leadership - 01/06/2017
UC Giant GCI Acquires Freedom Communications - 01/04/2017
Verint's New WFO App Promotes Safe BYOD Practices - 01/04/2017
CareWatch Chooses Advanced as IT MSP - 01/04/2017
beroNet Talks Future of VoIP Gateways - 01/04/2017
Having Trouble Connecting to New Tech? VoIP Gateways Can Help - 01/04/2017
Choosing the Right VoIP Gateway for Your Business - 01/04/2017
What is a VoIP Gateway? - 01/04/2017
Avtex and Genesys Partner for Better Contact Center Solutions - 01/04/2017
Incentive Inc. Gets Helping Hand from Microsoft - 01/04/2017
MegaPath Joins Forces with Tenfold - 01/03/2017
Smoothie Franchisee Becomes King of Strategic Marketing - 12/29/2016
Is Your Digital Marketing Strategy (Or Lack Thereof) Harming Business? - 12/29/2016
Skipping Stone Hires New Director of Marketing - 12/29/2016
Vonage Appoints New Member to Board of Directors - 12/28/2016
US Senate Chooses CenturyLink as UCaaS & Hosted VoIP Provider - 12/28/2016
Five9 Emphasizes Importance of Customer Experience at ITEXPO - 12/28/2016
ZYCOO Rings in New Year with Giveaways - 12/27/2016
RBC Offers Conferencing Services for Small Businesses - 12/21/2016
Unigma Founder Talks Latest Tech Trends - 12/21/2016
Fuze Revamps Leadership Team with New Additions - 12/21/2016
TieTechnology VoIP Phone Systems Cater to Small Businesses - 12/21/2016
Vendavo Appoints New Chief Marketing Officer - 12/21/2016
URI Students Win Acura ILX Marketing Challenge - 12/20/2016
MercuryGate Appoints New CMO to Aid Growth Efforts - 12/20/2016
Enterprises to Benefit from Avaya and Tencent Cloud Partnership - 12/20/2016
Niantic Marketing Strategy Pays Off - 12/20/2016
mitu Appoints New CMO - 12/19/2016
Dialpad, SoftBank Improve Mobility in Japan - 12/19/2016
How Dedicated Are You to Content Marketing? - 12/19/2016
ZYCOO IP PBX Interoperable with Synway Gateway - 12/19/2016
Communications Developer Zone Week in Review: Skype, Prinova, Dialogic & More - 12/16/2016
Web-scale Networking Week in Review: AT&T, Aquanitca, MEF Awards & More - 12/16/2016
IP PBX Week in Review: Onlime, Aculab,Evox Trading & More - 12/16/2016
Unified Communications Week in Review: ReadyTalk, Altigen, GreenfieldTech, 8x8 - 12/16/2016
Resound Marketing Chosen to Tell SOURCENEXT's Story - 12/16/2016
SoftBank Launches PrimeMeeting - 12/16/2016
Reggie Moore Joins Land O'Frost Marketing Team - 12/15/2016
Georgia Businesses Benefit from VoIP Solutions - 12/15/2016
Will AI Revolutionize the Job Search in 2017? - 12/15/2016
CoreDial Releases App for Mobile Workforce - 12/14/2016
Are Your Influencers Trustworthy? - 12/14/2016
Virtual Reality, AI Top Predictions for 2017 - 12/14/2016

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