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Communications ASP magazine

July/August 2001
Online Exclusive
Providers Partner: Applications And The Network Unite
By Jennifer Kula, Ellacoya Networks
You are one of reportedly 5,000 U.S.-based ASPs. Funding is secured for the next 18 months. You have targeted your niche market. You have shored up your service offering and you have a quadruple X certification on your service delivery via your data center and network providers. The doors are open for business. But where are the customers to sign up for your service? Jennifer Kula of Ellacoya Networks explains the benefits of partnering with an application or network provider.

July/August 2001 Cover

Publisher's Outlook
The VoIP Marketplace Evolves
By Rich Tehrani, Publisher

Change Agent
Why CASPs (Still) Make Sense
By Marc Robins, Associate Group Publisher

Hosted Exchange
A Holistic View Of Service Delivery
By Laura Guevin, Editorial Director

The Edge
Thirteen Days
By Ralph Hayon, congruency, Inc.

Industry News

Research And Analysis

Roundup
VoIP Applications

TMC Labs Reviews
acallto, inc.
Control-F1

Special Feature
Defining A New Generation Of Telephony
By John Philips, TalkingNets

Emerging Services Spotlight
Hosted Video Communications: The Future Is Now
By Dr. Shahadat Khan and Angie Hirata, Eyeball Networks

Services
Bridging The Customer Service Gap With Voice
By Melissa Freels, ITXC Corporation

The Web's Next Phase: Voice Commerce (sidebar)
By Stephen D. Avalone, NetByTel

Business & Development
The Service Level Agreement -- A Competitive Instrument
By Hagai Schaffer, Oblicore, Inc..

Tools Of The Trade
Content Billing Reigns Supreme For Enhanced Services
By Andrew Burroughs, Apogee Networks

Building Tomorrow With Today's Hardware (sidebar)
By Lior Weiss, AudioCodes

XTRA Feature
Overcoming The Wireless Service Barrier
By Mike Ozburn, Bridgewater Systems

Bonus Feature
Convergence On The Beach
Internet Telephony Conference & Expo San Diego 2001

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