Mitel Launches Single, Cloud-Ready Hosted Exchange Software Stream, Mitel Freedom Architecture

By Sujata Garud, TMCnet Contributor

Mitel launched the Mitel (News - Alert) Freedom architecture, a single, cloud-ready hosted exchange software stream that delivers an array of communications options for businesses looking to integrate a voice solution into best-in-class networks and applications.

The new software stream is designed to reduce operating costs. For instance, businesses can save up to 45 percent in corporate mobility costs and slash the number of required communications servers by as much as 85 percent.

In addition, the company also unveiled new supporting offerings and capabilities including Mitel AnyWare, a cloud-based UC service, desktop virtualization integration with VMware View, and expanded UC support for Android (News - Alert), BlackBerry PlayBook, and iPad devices.

In a press release, Fred Crespo, vice president of technology for Rosewood Hotels and Resorts, said, "Delivering communications to and for hotel staff and guests is a critical component of Rosewood's mission to deliver our guests exceptional service in a timely and consistent manner. To ensure this consistent experience across all of our properties, Rosewood chose to design a complete IT solution for each property that integrates all business applications seamlessly. The open Mitel Freedom architecture allows us to take a best-of-breed approach that maps to our business objectives and creates a network that fits our specific needs."

Jim Davies, chief technology officer of Mitel, said, "Mitel Freedom is the culmination of the strategy Mitel put in place when it started to make the transition to IP-based communications a decade ago. That strategy is that organizations favor a best-of-breed approach over a walled garden infrastructure offered by other vendors. They want a solution that fits their business model, not one that they have to force to fit. Mitel's Freedom architecture gives organizations the flexibility to choose the applications they want to deploy, in the way they want to deploy it, and in a timeframe that suits their specific needs."

Mitel Freedom Delivers:

• An in-office experience, providing employees access to a rich suite of UC features on the mobile device of their choice, regardless of location.
• An open architecture that facilitates organizations to break free from the "walled garden" vendor model and design a communications network based on best-in-class technologies that map to business objectives and integrate into the best-of-breed network and desktop applications.
• Predictable and manageable total cost of ownership with flexible purchasing, financing, and subscription-based options.

Recently, Packaging Incorporated selected Mitel 5000 Communication Platform (5000 CP) and Mitel Applications Suite (MAS) to replace the company’s outdated Avaya (News - Alert) system.

Sujata Garud is a TMCnet freelancer with three years of writing/editing experience and two years of market research experience. As an editor she has covered the IT, electronics, banking, pharma, construction, mining and healthcare industries. To see more of her articles, please visit her columnist page.

Edited by Jaclyn Allard

(source: http://unified-communications.tmcnet.com/topics/unified-communications/articles/117812-mitel-launches-single-cloud-ready-hosted-exchange-software.htm)