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Unified Communications: April 20, 2009 eNewsletter
April 20, 2009

DESCA Achieves First Cisco Master Multinational Specialization for Unified Communications

By Raju Shanbhag, TMCnet Contributing Editor

Cisco has awarded its first Master Multinational Specialization in Emerging Markets for Unified Communications (News - Alert) designation to DESCA. This means the company can provide end-to-end coverage for advanced Cisco Unified Communications solutions in the14 Latin American countries in which it operates.



 
Cisco (News - Alert) said to attain this specialization; partners must meet stringent requirements and demonstrate master-level capabilities and customer successes. To qualify, the partner applies for the Master Unified Communications Specialization and uploads various credentials and documents to Cisco via a Web-based tool for validation.
 
The Master Multinational distinction has been awarded to DESCA for its expertise in delivering Cisco Unified Communications solutions in the Central America, North South America and Caribbean (CANSAC) region; the Argentina, Chile, Peru, Uruguay, Paraguay, and Bolivia region; and Mexico.
 
 “We believe that Unified Communications hold tremendous promise for our customers, especially those with operations that span multiple geographies," said Jorge Alvarado, president and chief executive officer of DESCA.
 
"The Master Multinational Specialization designation demonstrates our ability to deliver true innovation that provides powerful productivity gains and helps customers achieve measurable business goals. The acknowledgement is instrumental in enabling DESCA to take its next step forward.”
 
According to Cisco, DESCA has proven its ability to deliver high-quality account management, project management, and systems engineering skills.
 
In November 2008, the company received the “Cisco Powered Designation,” which enables them to offer Cisco Managed Unified Communications and Managed Security services. The Cisco Powered Managed Services certification guarantees customers that DESCA’s Managed Unified Communications and Managed Security services deliver the highest level of customer value, industry standards for service delivery, and Cisco’s benchmark for excellence. With this certification, DESCA joins nearly 400 of other successful service providers throughout the world who have earned the Cisco Powered designation.

Raju Shanbhag is a contributing editor for TMCnet. To read more of Raju’s articles, please visit his columnist page.

Edited by Stefania Viscusi

(source: http://voipservices.tmcnet.com/feature/articles/54549-desca-achieves-first-cisco-master-multinational-specialization-unified.htm)








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