Verizon Wireless to Hire 50 Call Center Agents in Connecticut

Verizon Wireless says it’s poised to hire 50 new agents in its Meriden, Connecticut call center during the second quarter of 2009.

 

Officials said that the hiring is a result of the company’s continuing effort to stay ahead of growing demand for wireless voice and 3G data products.

 

According to the company, strong demand for Verizon (News - Alert) Wireless products and services continued during 2009, as the company added 1.3 million net new customers in the first quarter. Verizon Wireless now serves more than 86 million customers nationwide.

 

“In addition to continually investing in the industry’s best wireless network, Verizon Wireless is recruiting the industry’s best employees to support our customers,” said Jennifer Bouquot, manager of Human Resources for Verizon Wireless. Bouquot said that an ideal job candidate will possess at least a two-year college degree, a strong interest in wireless technology and a passion for delivering superior customer service.

 

Verizon Wireless now employs more than 300 customer service professionals in its Meriden office, part of more than 1,600 wireless professionals statewide.

 

Jerry Chanterelle, director of Verizon Wireless’ Meriden Call Center said that it’s exciting bring 50 new jobs to the state, particularly in this down economy. “We’re expanding to serve our increasing customer base, the growth of which can be attributed to the sustained investments we’ve made into our leading 3G network and enhanced retail distribution across Connecticut and beyond,” Chanterelle said.

 

Verizon Wireless operates the nation’s wireless voice and data network, serving more than 86.6 million customers.

 

Headquartered in Basking Ridge, New Jersey, with more than 86,000 employees nationwide, Verizon Wireless is a joint venture of Verizon Communications and Vodafone.

 

TMCnet last month reported that in an effort to reduce carbon footprints and encourage a more ‘green’ environment, Verizon Wireless started the HopeLine phone recycling and refurbishing program in Southern California.

 

The U.S. Environmental Protection Agency says that recycling 1 million phones would save enough energy to power 185 U.S. households with electricity for one year.