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CIS: October 07, 2008 eNewsLetter
October 07, 2008

Call Center Furniture Purchases Justified Despite Down Economy

By Stefania Viscusi, Assignment Desk Editor

With the current state of today's economy, its more important than ever that businesses effectively choose how they will spend their money and make new purchases.
 
While a call center furniture investment may seem like something to throw on the back burner when deciding on where dollars should be spent, consider the following points which justify why call center furniture can in fact be a wise investment that offers extraordinary added value both with the initial sale and after the sale.



 
Choosing to work with an experienced call center furniture provider can actually help save money as the provider will help design a floor plan and set up that maximizes the use of space in the call center. Since unused space is equal to wasted dollars in square footage, it is critical to work with furniture experts. 
 
Also, by maximizing space, companies can save money because more agent stations can be created within the floor plan so less square footage will need to be leased/built.
 
Significant cost savings can also be found in furniture that accommodates to any technology including an easy to use wire management system with a large open chase area that takes less time to run power and data lines and is less costly in comparison to traditional, restricted furniture set ups.
 
 And because call center furniture requires withstanding daily usage, it is important to purchase quality systems with a lifetime warranty so low maintenance and a low total cost of ownership can be achieved.
 
Purchasing new furniture is also a viable alternative to refurbished furniture because with new furniture you are guaranteed a wide range of fabric/finish/color selections and the ability to order furniture in these same sizes and color selections if needed in the future. With refurbished furniture, you may be limited to certain workstation sizes and will have to fit furniture into the space, while customized manufacturing allows you to maximize the square footage that you are paying for.
 
 
For more, be sure to check out the Call Center Furniture channel on TMCnet.
 
 
 

Stefania Viscusi is an assignment editor for TMCnet, covering VoIP, CRM, call center and wireless technologies. To read more of Stefania’s articles, please visit her columnist page.

Edited by Stefania Viscusi

(source: http://www.tmcnet.com/channels/call-center-furniture/articles/41989-call-center-furniture-purchases-justified-despite-down-economy.htm)








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