Wifi Revolution

In today's field service industry, improving management capabilities and increasing enterprise-wide efficiency is key to success.

 

Service automation solutions that utilize the Internet and wireless technology help improve productivity as well as enhance customer service and processes.

 

In a bid to provide these capabilities to smaller businesses, Alltell Wireless announced today myserviceForce.com's FieldMasterPRO is now available for small businesses using Windows Mobile 5.0 smartphones including the Palm Treo 700wx and the UT Starcom PPC6700, for $60 per month.

 

"FieldMasterPro affords small businesses the opportunity to compete with larger companies by decreasing paperwork and eliminating costly errors," said Gary Rawding, president and CEO of myServiceForce.com in a statement to the press. "We're thrilled to team with Alltel Wireless, a leader in wireless innovation, and together offer this powerful software solution to its valued small business customers in field service industries."

 

With FieldMasterPRO, a turnkey software solution for management, the field service industry benefits from improved dispatch systems through Internet-based service for wireless field technicians making it possible for service technicians to receive wireless updates on work orders.

 

Also with FieldMasterPRO, it becomes easier and quicker to invoice customers and with seamless integration with QuickBooks, the need to key in data from a handheld device to a PC is removed.

 

Most recently, Alltel Wireless added WHERE location-based services to their mobile phones. Provided by uLocate Communications, the solution offers detailed and customized information including maps and directions for thousands of locations, on Alltel phones and is initially be available on the Wafer, Hue and u520 by Samsung (News - Alert) and The Wave and AX8600 by LG.

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