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Today's Newsletter Sponsored by Internet Telephony Conference and Expo
Communications Developer Conference
September 16-18, 2008 – Los Angeles Convention Center
http://www.commdeveloper.com

Who Will Build Tomorrow's Communications Applications?

As communications evolves, one thing is for certain. The need for applications has never been greater. There is a race on to build tomorrow's unified communications applications for the enterprise while service providers are opening their networks through the likes of IMS to give application partners access to a vast audience of telecom consumers. I invite you to come spend invaluable time networking with your development peers so you can learn and share ideas. You'll also have the opportunity to meet and forge relationships with OEMs in desperate need of your ideas. There is simply no other event focused on communications for the development community. This is where the industry comes together to learn how to build tomorrow's billion dollar applications
Today's Features Latest News
•Aculab's Prosody X Makes Interactive Gateway Possible
•TelcoBridges and TI Square Define the Future of Korean Communication Technologies
•Westcon Group Selects AudioCodes Media Gateway Products for Solutions Programs
•VOXBONE AWARDED LICENSES, NUMBERS IN SINGAPORE AND GREECE
•Adder Unveils New Switch
•Infonetics Research: Telecom carriers spent $57B on outsourced services in 2007
•Practical Implications of VoIP Reseller Program
•Aricent Co-founds Multi-Service Business Gateway Alliance
Latest Blogs Featured Channels
•Aricent Co-founds Multi-Service Business Gateway Alliance
•VoIP Developer
•PBX
•Voice Peering



Featured Free Industry Resources
Customer Process Management: Developing best practices and metrics for a customer-centric operation

The starting point in a truly customer-centric company has to be the customer. But to deliver customer satisfaction and benefit your business as a whole, groups beyond the contact center must be involved in handling customer interactions.

Although contact center processes have been improved, they haven't always been re-engineered in the context of a company's overall customer experience or the end-to-end business processes involved in serving customers across departments.

A new white paper from Ventana Research discusses how organizations can identify and align business processes to deliver the best total customer experience and improve revenues while achieving overall business objectives.
FYI From TMCnet
WIMAX.TMCnet.com - Coming May 2008

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Upcoming Events From TMC
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INTERNET TELEPHONY Conference & EXPO
  West 2008 - September 16-18, 2008 - Los Angeles Convention Center
  Los Angeles, CA - http://www.itexpo.com

  East 2009 - February 2-4, 2009 - Miami Beach Convention Center
  Miami, FL - http://www.itexpo.com

5th Annual Communications Developer Conference
  September 16-18, 2008 - Los Angeles Convention Center
  Los Angeles, CA - http://www.commdeveloper.com

Call Center 2.0 Conference
  September 16-18, 2008 - Los Angeles Convention Center
  Los Angeles, CA - http://www.callcenter20.com

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