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| Bank Leumi Case Study - Applying Effective Risk Management Using PerSay FreeSpeech™ and VocalPassword™ Voice Biometrics | An inside look at how PerSay’s FreeSpeech™ and VocalPassword™ voice biometric products enable
cost-effective, multi-factor authentication solutions for one of Israel’s largest contact centers. Providing remote services demands advanced customer authentication procedures to ensure the security of private and sensitive information. The First Direct Bank, a member of the Leumi Group, was unsatisfied with its two-step authentication process using PINs and verification questions. Manual authentication was time consuming, frustrating to customers, and insufficient in guaranteeing security. First Direct turned to PerSay to increase security, enhance the customer experience, and improve contact center efficiency. |
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WIMAX.TMCnet.com - Coming May 2008
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Upcoming Events From TMC
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West 2008 - September 16-18, 2008 - Los Angeles Convention Center
Los Angeles, CA -
East 2009 - February 2-4, 2009 - Miami Beach Convention Center
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5th Annual Communications Developer Conference
September 16-18, 2008 - Los Angeles Convention Center
Los Angeles, CA -
September 16-18, 2008 - Los Angeles Convention Center
Los Angeles, CA -
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Current Listings:
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Development and Writing for White Papers, Magazine Articles, Corporate Presentations and More
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TECHtionary provides writing and marketing communications services in addition to unique animated tutorials and presentations. For details, visit http://www.techtionary.com or email [email protected]
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