October 19, 2010
Datapoint Achieves Sipera's Silver Level Reseller StatusBy Carolyn J Dawson, TMCnet Contributor As a Silver Level Reseller of the Sipera (News - Alert) Partner Network program, Datapoint, a leading communication systems integrator for businesses, will deploy Sipera’s UC security solutions across call center customers, enabling them to comply with the Payment Card Industry Data Security Standards (PCI (News - Alert) DSS) and meet the deadlines set by major credit card companies throughout Europe. In a press release, Paul German, VP of EMEA Sales at Sipera, said, “Depending on their customers, call centers face a number of communications' privacy and security mandates, like PCI DSS for credit card account holder information. While most call centers can ably secure data, many are challenged to also secure VoIP, IM, and other business communications, internally and externally. By partnering with Sipera, Datapoint can help its customers quickly secure, monitor, log and archive these sensitive communications, and satisfy different industry privacy and security mandates.” According to Paul Brewer, director of Technology Solutions (News - Alert) for Datapoint, MasterCard and VISA have enforced compliance to PCI DSS by September 30 on all UK call centers. In a statement, Brewer commented, “Likewise, across Europe, others are applying considerable IT resources to secure enterprise data and unified communications, to meet credit card, healthcare, banking, and other industry security and privacy mandates. Once these call centers realize securing unified communications is vastly different from securing data, they're eager to work with us, and apply Sipera's solutions. Otherwise, they may face damaging repercussions by failing to satisfy PCI DSS and other compliance mandates.” To meet partners' evolving needs and business goals, a three-tiered reseller program is offered by the Sipera Partner Network that provides extensive sales, marketing, and product support to help drive revenue with increased market momentum. Sipera partners can enjoy various benefits from the program at each level that includes Sipera solutions discount, added economic incentives as well as customized marketing support. By providing comprehensive privacy, security and control, Sipera’s UC security appliances and services can be deployed across a range of enterprise UC applications such as VoIP, video, messaging, collaboration and others. Enterprise managers can safely extend UC over any network across any device by leveraging Sipera’s Borderless UC architecture which includes office phones, home office phones, remote call center agents, video devices, soft-phones, collaboration tools, and smartphones. Carolyn John is a Contributor to TMCnet. To read more of her articles, please columnist page. Edited by Jaclyn Allard |