September 11, 2008
SpinVox's Voice-to-Text Service Now Compatible with Avaya Solutions
By Anil Sharma, TMCnet Contributing Editor
SpinVox announced that its Voice-to-Text services are compliant with telephony and messaging solutions from Avaya (News - Alert).
The Voice-to-Text application helps businesses and employees work more productively and efficiently by allowing them to receive voicemails in text form. The application now is compliance-tested by Avaya for compatibility with Avaya Modular Messaging.
“Achieving this next step in our deepening relationship with Avaya and their business partners is an important facet to our Unified Communications (News - Alert) (UC) strategy,” said Christina Domecq, CEO of SpinVox. “Through the DevConnect program, Avaya customers will have access to the efficiency and utility of the Voice-to-Text service. We anticipate a lot of `eureka` moments as companies discover the power of real visual voicemail.”
SpinVox (News - Alert) is a member of Avaya DevConnect program — an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network.
Being a Platinum member of the program, SpinVox is eligible to submit products for compatibility testing by the Avaya Solution Interoperability and Test Lab in Lincroft, N.J. With comprehensive test plan for each application Avaya engineers verify whether the application is Avaya compliant or not. This ensures businesses can add best-in-class capabilities to their network without having to replace their existing infrastructure. The deployment of new applications became easier and it reduces both network complexity and implementation cost.
“By offering compliance testing to the many innovative companies like SpinVox who are members of our DevConnect (News - Alert) program, Avaya promotes fully interoperable solutions that help businesses unleash powerful new possibilities,” said Eric Rossman, vice president, developer relations and technical alliances, Avaya. “They are able to use Intelligent Communications to connect employees and customers to information from wherever they are, over whatever device they have available – getting more out of their multivendor network and delivering new value to their bottom line.”
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Anil Sharma is a contributing editor for TMCnet. To read more of Anil's articles, please visit his columnist page.
Edited by Mae Kowalke