Canadian firm Pronexus Inc., a provider of computer telephony and speech software solutions, has announced that VeoDesign, its development and testing suite for Microsoft Speech Server 2004, has been certified for use on Speech Server.
Ottawa-based Pronexus was also scheduled to demonstrate its VeoMobile service at the end of last week.
VeoMobile eliminates the paper burden from billing and avoids the problem of employees trying to recall long afterward how long they worked on a specific project. Using VeoMobile, accountants, lawyers and others working outside the main office can simply phone in their billing information. The speech recognition system then translates the spoken words into data.
Pronexus plans to launch the product on the consumer market this fall.
Teresa Fagan, Director of Marketing in the Microsoft Speech Server product group said that by combining Microsoft Speech Server, VBSALT, and sample speech applications for express development and testing at such a low cost, “VeoDesign is helping to accelerate speech into the mainstream.”
VeoDesign is being billed as making it easier for VARs and systems integrators to deploy an application multiple times. Since the development and deployment environments are separate, the settings on the development platform don’t need to be reconfigured with every installation. This simplifies and shortens the deployment process.
“While speech technology has made great inroads in the past decade, developing a speech application from scratch can still be a challenging task,” commented Gary T. Hannah, President and CEO of Pronexus Inc. “VeoDesign empowers developers with the tools to jump-start development and testing of speech projects, making speech accessible to a broader audience.”
Pronexus is a 12-year-old private company that has built a business on sales, rather than venture capital, according to Canada.com. It has more than 30 employees.
Much of its business so far is developing voice-recognition tools on the Microsoft platform for customers who fine-tune the offering to specific customer needs.
One of the advantages of being a private business is privacy. Pronexus says its sales are growing and it is profitable – but that is all it is saying.
David Sims is contributing editor and CRM Alert columnist for TMCnet.
To discover how contact centers can save money and increase productivity by making the switch to IP Telephony, be sure to attend TMC's IP Contact Center Summit May 24-26, 2005, in Dallas, Texas.
|
