Call Center Software

Zeacom has been the leading provider of call center software and enterprise messaging solutions for small and medium sized organizations for over a decade. Zeacom's call center software solutions have enabled more than 2,500 customers globally, to build effective customer relationships and deliver a higher standard of customer service. Zeacoms call center software manages information, improves customer service, and boosts staff productivity.

Call Center Software Provider Zeacom to Participate in Paragon's Technology Expo 2009
Call center software provider Zeacom will be among the tech firms participating in Paragon's Technology Expo 2009, a one-day, multi-tracked event designed to address the IP/IT challenges of mid-sized and enterprise businesses, call centers, municipalities and educational institutions.
5.12.2009

Call Center Software Resellers Must Take 'Consultative Approach' to Win New Business
These days, technology resellers cannot underestimate the importance of providing good support to their customers.
4.28.2009

Zeacom President Talks UC Trends, Contact Centers and More
Beginning this month TMC is publishing a series of Q&As with leading customer interaction/CRM solutions suppliers in key product/service markets to get their insights on trends within contact centers, their specific industries, and with their firms. They are also being asked for best practices in buying and obtaining maximum value from their solutions.
4.13.2009

Call Center Software Vendor Zeacom Intros New ROI Calculator
In an effort to make it easier for its partners to sell its solutions, call center software vendor Zeacom has unveiled a new ROI Calculator for demonstrating the financial benefits of the Zeacom Communications Center (ZCC) software suite.
3.30.2009

Heating Up Customer Service with Zeacom's Unified Communications Suite
When it was looking to upgrade its capabilities, CUI first looked to enhance its call routing capabilities for its Avaya IP Office solution through Zeacom's call center software. Having seen its effectiveness, CUI then added Zeacom's messaging capabilities as well, upgrading to the full Version 4 of ZCC in April of last year.
3.9.2009

Zeacom Communications Center 5.1 Now Compatible with Avaya IP Telephony Solutions
Zeacom, a global provider of Unified Communications (UC) and contact center solutions for the small- to medium-sized business (SMB) market, has announced that its Zeacom Communications Center (ZCC) 5.1 software is compliant with key Internet protocol (IP) telephony solutions from Avaya.
11.11.2008

The Call Center Software Channel features FREE research on call center software technology. Download whitepapers, case studies, ROI tools, and original bylined articles on call center software issues, including Virtual and Hosted VoIP call center solutions. It is sponsored by Zeacom. Contact Channel Editor to submit materials.

Numara Software Wins 2008 Communications Solutions Product of the Year Award
7/3/2009 9:32:42 PM

Sun Releases NetBeans 6.7
7/3/2009 9:32:40 PM

Ifbyphone Aims Call Distributor Service at SMBs
7/3/2009 9:32:39 PM

VirTra Sells Custom Simulator to Bellevue P.D.
7/3/2009 9:32:33 PM

Calabrio Launches Reporting and Analytics Performance Management Model
7/3/2009 9:32:30 PM

Ciber wins contract with Ohio University to create student information system
7/3/2009 6:32:21 PM

A Subscription To Signals Ahead Will Educate You On The "Chips And Salsa" Issues Which Look At Technical And Market Trends In The Wireless IC Industry
7/3/2009 10:38:05 AM

Research and Markets: A Subscription To Signals Ahead Will Educate You On The "Chips And Salsa" Issues Which Look At Technical And Market Trends In The Wireless IC Industry
7/3/2009 10:32:24 AM

MACFARLANE TELESYSTEMS: Integrated customer service approach reaps rewards for Chichester Council
7/3/2009 7:32:19 AM

Integrated customer service approach reaps rewards for Chichester Council
7/3/2009 7:16:25 AM

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