Call Center Software

Zeacom has been the leading provider of call center software and enterprise messaging solutions for small and medium sized organizations for over a decade. Zeacom's call center software solutions have enabled more than 2,500 customers globally, to build effective customer relationships and deliver a higher standard of customer service. Zeacoms call center software manages information, improves customer service, and boosts staff productivity.

Call Center Software Provider Zeacom Launches US Associate Channel Manager Program
Call center software provider Zeacom has reportedly launched a new U.S. Associate Channel Manager Program to provide its reseller and channel partners with additional training and resources for sales development, customer service and support.
11.16.2009

New Gateway from Zeacom Enables Integration of Avaya, Zeacom Systems with Microsoft OCS
Call center software provider Zeacom -- a certified Avaya DevConnect Partner -- now offers a direct gateway for Avaya IP Office and Communications Manager users to Microsoft Office Communications Server (OCS) 2007 R2.
11.11.2009

Bankruptcy Management Solutions Adopts Zeacom's Call Center Software to Improve Customer Service
To handle the influx of recent bankruptcy filings, Bankruptcy Management Solutions, Inc. (BMS), providing comprehensive case management software and services, is now using call center software provider Zeacom's ZCC platform to speed customer service and improve its operations.
11.4.2009

ASKO Improves Operations Using Zeacom's Call Center Software
Up until a couple of years ago, ASKO, which manufactures and sells home appliances, was using traditional telephone systems in each of its five offices in Australia to handle customer service.
10.30.2009

Repco Upgrades to ZCC 5.0 to Enable Presence, Unified Voicemail on BlackBerry Devices
Australia-based automotive parts and accessories company Repco has reportedly upgraded its communications infrastructure to Zeacom Contact Center version 5.0 to enable presence and unified voicemail on BlackBerry devices.
10.19.2009

Zeacom a Gold Sponsor of Avaya's 2010 Americas Partner and Global Sales Conference
Call center software provider Zeacom announced this week that it is a Gold Sponsor of Avaya's 2010 Americas Partner and Global Sales Conference taking place October 11-15, 2009 at the Gaylord Opryland Hotel & Convention Center in Nashville, Tennessee.
10.9.2009

The Call Center Software Channel features FREE research on call center software technology. Download whitepapers, case studies, ROI tools, and original bylined articles on call center software issues, including Virtual and Hosted VoIP call center solutions. It is sponsored by Zeacom. Contact Channel Editor to submit materials.

Tyler Technologies to Provide Delaware River Joint Toll Bridge Commission with Integrated Financial Management Solution
12/3/2009 7:33:02 AM

AdvancedMD Software Names Paul Henry as Vice President of Practice Direct Sales
12/3/2009 7:10:28 AM

United Imaging Solutions and Socket Mobile Partner to Provide Professional Photographers Solution for Managing Images as They're Captured
12/3/2009 6:30:07 AM

ASUS Accessory Design Showcases at the Clothes Show Live 2009!
12/3/2009 5:44:26 AM

Derdack: HIS-IZZ Hospitals implements centralised notification workflow hub using message master Enterprise Alert
12/3/2009 5:40:25 AM

StepStone Positioned in the Leaders Quadrant in Leading Industry Analyst Firm's E-Recruitment 2009 Magic Quadrant
12/3/2009 4:54:02 AM

Confirmit Software-as-a-Service Platform Sees Record Volume
12/3/2009 4:10:16 AM

New Financial App MYME(TM) for iPhone(TM) Available Now on iTunes(TM)
12/3/2009 3:10:20 AM

QuoteWerks Increases Integration with Microsoft Dynamics CRM in Build 51
12/3/2009 12:10:29 AM

ABELMed EHR-EMR/PM v11 Receives CCHIT Certified(R) 2011 Comprehensive Certification
12/2/2009 4:40:10 PM

Register for a Unified Contact Center Webinar

Learn all about the features of Zeacom Communications Center.

Call Center Software

IVR

CRM

Workflow

Zeacom