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Aculab offers solution providers and VoIP developers a wide range of hardware and software building blocks for integration into high performance, wired and wireless communications solutions. Products for use in telco or enterprise platforms incorporate digital network access and media processing resources, in both PSTN and IP environments.
To Aculab, the importance of not only developing high quality products but also working closely with our customers and partners to help them through each stage of their product's lifecycle is paramount. Aculab supports VoIP developers with pre-sales and post sales technical consultancy and support, training and co-marketing.
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VoIP Developer Feature: Catching the Telecom Transformation Wave
Thanks, in part, to the proliferation of the Internet and ever-changing technology, communications networks are undergoing a major transformation. The new model that appears to be emerging is one that switches control from carriers to developers and end-users control.
While the trend isn't new, more and more companies are catching on, Rich Tehrani, CEO of Technology Marketing Corporation, wrote in a recent blog posting. For its part, the Internet has been a top driver propelling the trend, helping represent complex data in new and interesting ways, he said
11/19/2009 |
VoIP Developer Feature: TeleFaction Taps Aculab to Deliver Customer Measurement Tools
Measuring customer satisfaction is no easy task. TeleFaction, a Danish-based provider of customer behavior management solutions, knows that firsthand. While many businesses rely on technology for automated features, too much emphasis on it can harm a relationship between a company and its clients.
With this in mind, TeleFaction, a company that helps large organizations drive growth and increase profitability through improved customer loyalty, uses advanced technology that gathers and measures information from multiple customer contact points. The data helps businesses improve sales by gauging customer satisfaction, brand loyalty, sales efficiency, and brand image, among other factors.
11/12/2009 |
VoIP Developer Feature: A Close Look at SIP Trunking
When companies in the past thought of Session Initiation Protocol, or SIP trunking, they often thought of the technology as a catchy buzz word. Yet, the use of the service is gaining prominence and its adoption is on the rise, officials with Aculab, U.K.-based provider of enabling technology for the communications market, said.
10/28/2009 |
VoIP Developer Q&A: VoIP Proliferates Among SMBs
As the quality of Voice over Internet Protocol improves, more and more small- and medium-sized businesses are moving toward IP-only deployments. One reason companies are adopting the technology is for increased efficiency. What's more, VoIP helps smaller firms present themselves as larger enterprises with a wide variety of tools and applications it offers, Ian Colville, product manager for Aculab, said.
10/6/2009 |
VoIP Developer Feature: Noble Systems Taps Aculab's Prosody X to Help Contact Centers
Aculab, a U.K.-based provider of enabling technology for the communications market, announced that Noble Solutions, a contact center technology solutions provider, selected its Prosody X signaling and media processing technology to use in its integrated solution suite.
The Noble Solution suite delivers a high power performance predictive dialer and ACD for inbound and outbound contacts. The solutions features open scripting, management, self-service, monitoring, compliance, and broadcast applications contact centers need to serve customers.
9/25/2009 |
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Commoners and Kings: New Videoconferencing Systems Target Broad Swath of Users
Videoconferencing is expanding on both ends of the spectrum. On the one hand, room-based systems are going even more high-end with the introduction of telepresence. On the other, a movement’s afoot to make videoconferencing an everyman’s tool.
Stay Ahead of The Ensuing Telecom Transformation
We are in the midst of a violent transformation of our communications networks which involves an immense amount of control being wrestled away from carriers and given to developers and end-users. Visit the iTunes App store or check out what is happening with free turn-by-turn GPS on an Android 2.0 device to get an idea of what I mean.
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TMC's Erik Linask interviews Aculab's Director of Sales and Marketing,
Chris Gravet
› View Video
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Video technology from Aculab released
Aculab has announced support for video in its highly successful Prosody family of media processing products. This additional capability opens new opportunities for service providers, application developers and enterprises using Prosody to tap more revenue streams and add a richer feature set to their applications. Aculab's video capability includes support for most of the current codecs used in video communications making the Prosody products ideally suited.
› Click for more information on Aculab's video capabilities.
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SIP trunking - via so-called SIP trunks - is a service offered by carriers and Internet telephony service providers (ITSPs) that allows businesses to use voice over the Internet protocol (VoIP) across their Internet connection. It is used to extend VoIP or IP telephony use beyond the enterprise network. Essentially, it provides direct IP connectivity to an IP-PBX or call/communications manager and permits VoIP-enabling an enterprise's legacy PABX, via a gateway. It may also be used outside the enterprise network to provide functionality for home workers or other remotely located staff.
› Download Aculab's SIP trunking application note.
Dual redundancy with SIP – challenging performance
To reach the level of network reliability commonly required by fixed and mobile telcos’ next generation or 3G networks, there are some scenarios that must be addressed as they have been in traditional, circuit switched networks. Security and quality of service models tend to be the main focus of network architects, but as SIP-based networks mature, more emphasis must be placed on resilience in order to achieve the holy grail of high availability. It is a challenge to cater for telco- or carrier-grade levels of availability whilst operating in the SIP eco-system.
› For more information, download white paper here.
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11/20/2009
11/20/2009
11/20/2009
11/20/2009
11/20/2009
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