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ITEXPO begins in:   New Coverage :  Asterisk  |  Fax Software  |  SIP Phones  |  Small Cells

October 1997

The original and most authoritative source on inbound, outbound and customer service management

Publisher's Outlook
Call Center NEWS™
Technology HIGHLIGHT

Presenting comprehensive monthly information to help build profits for every type of business, including:

  • Proven marketing strategies: Database marketing/list selection and effective techniques for business-to-business and business-to-consumer
  • Cost-effective technology: ACDs, predictive dialers, computer telephony integration (CTI), contact management software and more.
  • Powerful sales techniques: Unique approaches for telemarketing pros
  • Money-saving ideas: Outsourcing to telemarketing service agencies
  • Hiring smarter: Selecting, motivating and compensating the right people
  • The Annual Buyer's Guide: Definitive listings of over 1,200 industry suppliers.

Creating a standard of excellence with recognition of outstanding industry achievements, including:

  • Top 50 Inbound & Top 50 Outbound : The annual ranking of the companies by billable minutes of long-distance service
  • Rising Stars: The Fastest Growing Telemarketing Companies: Spotlights the the largest annual percentage growth rate of developing, mid-size and large firms.
  • MVP Quality Awards Salutes the outstanding quality practices of an elite group of call centers: the "Malcolm Baldrige " of the telemarketing industry

Upcoming Events
ITEXPO West 2012
October 2- 5, 2012
The Austin Convention Center
Austin, Texas
The World's Premier Managed Services and Cloud Computing Event
Click for Dates and Locations
Mobility Tech Conference & Expo
October 3- 5, 2012
The Austin Convention Center
Austin, Texas
Cloud Communications Summit
October 3- 5, 2012
The Austin Convention Center
Austin, Texas

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