As voice biometric authentication becomes more sophisticated, it is gaining appeal even above other biometric solutions like facial, iris or fingerprint technologies, as a viable, easy and secure way of authenticating a person's identity.
Porticus Technology Inc
., provider of voice biometric solutions introduced recently, Versona, a family of voice authentication solutions for use in IVR and embedded systems that offers triple-factor authentication for maximum security.
A recent news release
describes triple-factor authentication as combining three elements to verify a person's identity: a pass code, their voice, and their communications device--landline or wireless.
Phone-based caller authentication has particularly grown in demand as the need to prevent identity theft and fraud increases with wireless and electronic transactions.
"Banks credit card issuers, healthcare providers and insurance companies have stepped up their investigation and implementation of voice biometrics for phone-based caller authentication."
"Our research shows voice to be a more accurate biometric than fingerprint, iris or facial scans and this comes with a cost advantage because it involves no specialized hardware," commented Dan Miller, senior analyst at Opus Research in a statement to the press.
In the call center, or wherever an IVR system is in place, Versona speeds up the process of verifying callers by eliminating the need for agents to ask a series of qualifying questions to ensure a caller's identity.
Using Versona's embedded option, a software-only voice biometric based on an open API for native mobile operating systems, provides an ideal platform and can be pre-loaded and shipped with a handset or downloaded OTA directly to a device, a news release noted.
This embedded option, included together with a recently announced
Porticus service; Valocater, provides security for Location-Aware services on mobile handsets. Valocater provides geographic location and identity of wireless callers before a phone call is answered and with the incorporation of Versona's voice biometrics ensures authentication of callers.
"The gaming industry is just one of many that can leverage the benefits of a combined location and user-authentication solution, and we're encouraged that new applications are being designed around the technology itself," commented Chris Shepler, founder and CFO of Porticus in a statement to the press.
This new service has already been implemented in the gaming state of Nevada so callers can place bets and be verified that they are within the state borders when placing the bet.