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June 2009 | Volume 2/Number 6
UC Mag
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Featured Article
UC Mag
Richard "Zippy" Grigonis
Executive Editor,

IP Communication Group

Telecom Expense Management - Lost Money Found

Telecom Expense Management, like network security, is something that everybody agrees is important but only really adopts when Fate bonks a company over the head. In today's economy, organizations of all sorts have suddenly become aware that telecom costs are normally a top-five corporate expense. According to the Gartner Group, on average, 8 to 12 percent of telecom expenses are billed in error, which is quite amazing when one considers that the average Fortune 500 company spends over $100 million on telecom services annually. Help comes from today's TEM companies, which not only find and control erroneous billing generated by the carriers, but can now additionally manage voice, data and wireless expenses by tackling the thousands of monthly invoices that must be reconciled against contracts to ensure invoice accuracy and against the actual inventory of services used, all while many circuits and wireless devices are activated and deactivated every month. Such TEM solutions can be delivered as licensed software, as hosted SaaS (Software as a Service), or as a fully managed service......


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Publisher's Outlook
UC Mag
Rich Tehrani

Group Editor-in-Chief

Terry Matthews' Wake Up Call: Benbria's BlazeCast

Whereas other 65-year-olds think of retirement, Canadian billionaire entrepreneur Terry Matthews, founder of Mitel (in 1973), Newbridge Networks (in 1986) and many dozens of other companies related to telecom and the Internet, continues to launch and/or nurture exciting new startups regularly. While most entrepreneurs are one-trick ponies, Matthews spends much of his time identifying gaps in his portfolio of companies and then develops a business plan and often manages to get the product out and generating revenue within a year. At the moment he's got 7 new companies incubating or actually generating revenue, each one staffed by energetic college grads. Matthews finds that new grads will eagerly work around-the-clock and they'll accept a lower ($25-$30,000) salary in addition to equity in the company. He works with universities to highlight and select top graduates and prefers people who are team players as opposed to those who simply earned high marks in school.....



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