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March 18, 2008
PROGNOSIS IP Telephony Manager Software Version 9.5 Now Available
By Susan J. Campbell, TMCnet Contributing Editor
Integrated Research (News - Alert), developers of PROGNOSIS performance monitoring and management solutions, has announced the official launch of support for Nortel IP
communications technology.
This support will come in the form of its version 9.5 of Integrated Research’s PROGNOSIS IP Telephony Manager software.
communications technology.This support will come in the form of its version 9.5 of Integrated Research’s PROGNOSIS IP Telephony Manager software.
With this expanded functionality, PROGNOSIS is now the only specialized IP telephony management solution on the market that supports multi-vendor environments where Nortel, Avaya (News - Alert) and Cisco systems co-exist.
PROGNOSIS effectively fills a gap not covered by traditional PBX administration, network management and event management tools. As a result, PROGNOSIS has become the provider of choice for the world’s largest enterprises and service providers since its introduction in 2000.
This new development enables PROGNOSIS to take the opportunity to address the combined install base for the world’s three largest enterprise IP telephony vendors: Cisco (News - Alert), Avaya and Nortel.
The development also provides a highly attractive solution that has proven to appeal to the increasingly large number organizations faced with the challenge of managing a multi-vendor deployment.
"Many organizations are supporting multi-vendor IP-PBX (News - Alert) systems to maintain vendor independence, or as a byproduct of the inheritance of legacy systems," said Mark Brayan, CEO of Integrated Research, in a Tuesday statement.
PROGNOSIS effectively fills a gap not covered by traditional PBX
administration, network management and event management tools. As a result, PROGNOSIS has become the provider of choice for the world’s largest enterprises and service providers since its introduction in 2000.This new development enables PROGNOSIS to take the opportunity to address the combined install base for the world’s three largest enterprise IP telephony vendors: Cisco (News - Alert), Avaya and Nortel.
The development also provides a highly attractive solution that has proven to appeal to the increasingly large number organizations faced with the challenge of managing a multi-vendor deployment.
"Many organizations are supporting multi-vendor IP-PBX (News - Alert) systems to maintain vendor independence, or as a byproduct of the inheritance of legacy systems," said Mark Brayan, CEO of Integrated Research, in a Tuesday statement.
Brayan continued: "We have a management tool that gives a single, unified view across an organization’s entire IP telephony environment. By adding Nortel (News - Alert), we can now support more customers and gain access to a new set of market opportunities."
PROGNOSIS can also appeal to homogeneous environments. For those operating Nortel only, the PROGNOSIS IP Telephony Manager 9.5 provides real-time monitoring and management in critical areas such as voice quality, device status and utilization as well as system performance and fault notification.
In a mixed Nortel environment with Avaya and/or Cisco, staff members are provided with a single, unified view across all their disparate IP telephony environments. PROGNOSIS also eliminates the cost prohibitive exercise of procuring and maintaining multiple IP telephony management tools and reducing staff training times.
PROGNOSIS can also appeal to homogeneous environments. For those operating Nortel only, the PROGNOSIS IP Telephony Manager 9.5 provides real-time monitoring and management in critical areas such as voice quality, device status and utilization as well as system performance and fault notification.
In a mixed Nortel environment with Avaya and/or Cisco, staff members are provided with a single, unified view across all their disparate IP telephony environments. PROGNOSIS also eliminates the cost prohibitive exercise of procuring and maintaining multiple IP telephony management tools and reducing staff training times.
PROGNOSIS IP Telephony Manager 9.5 supports Nortel CS1000 models E, S and M running Communication Server 4.0, 4.5 or 5.0.
Product Manager for IP telephony, John Dunne and his team will be on hand at VoiceCon 2008 in Orlando to demonstrate the latest version of PROGNOSIS and provide further information on this new development.
As mixed environments are becoming more common and IT managers are seeking ways to fill the gaps that traditional PBX administration cannot address. As a result, the demand for solutions such as PROGNOSIS continues to grow. With this latest version, those operating mixed environments, and those operating Nortel environments, voice and data quality can be maximized to ensure streamlined communications.
Product Manager for IP telephony, John Dunne and his team will be on hand at VoiceCon 2008 in Orlando to demonstrate the latest version of PROGNOSIS and provide further information on this new development.
As mixed environments are becoming more common and IT managers are seeking ways to fill the gaps that traditional PBX administration cannot address. As a result, the demand for solutions such as PROGNOSIS continues to grow. With this latest version, those operating mixed environments, and those operating Nortel environments, voice and data quality can be maximized to ensure streamlined communications.
Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users. Today’s featured white paper is Convergence in Telecommunication, brought to you by Comarch.
Susan J. Campbell is a contributing editor for TMCnet and has also written for eastbiz.com. To read more of Susan’s articles, please visit her columnist page.
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