June 2001

FEATURE ARTICLES
Meaningful SLAs: Network Monitoring Replaces Fluff With Facts
BY MARTIN T. McCUE, Global Crossing 

Network Fitness Assessment: Making The SLA Grade (sidebar)
BY JEREMY TRACY, Entuity Inc.

From Connectivity To Productivity (sidebar)
BY TODD KRAUTKREMER, Packeteer Inc.

Collecting The Stats To Track Today's SLAs (sidebar)
BY TIM HALE, Quarry Technologies

You Can Call It CompactPCI
BY CHRIS DONNER, Editorial Director, eNews In Your Inbox

Business Advantages Of Unified Communication
BY SCOTT STONE, Avaya Inc.

CTI: Strong Enough For A Portal? (sidebar)
BY RON KENNEDY, Pika Technologies

Voice Over DSL -- Beyond Access Gateways
BY FREDRICK DICKEY, Natural Microsystems

PRODUCT REVIEWS
newchip's NewVoice DSP040

Net2Phone's Yap Phone

VCON's Media Xchange Manager Version 1.0 with use of ViGO Systems

COLUMNS
MindShare: ENUM�s Got Your Number
BY MARC ROBINS, Associate Publisher, Internet Telephony� Magazine

Industry Insight: The Next-Generation Network: Stop and Look At The Future
BY JIM MACHI, Dialogic Corporation (An Intel Company)

Reality Check: Pocketing Internet Telephony
BY ROBERT VAHID HASHEMIAN

Packet IN: Softswitch: One Size Does Not Fit All
BY DICK HAYTER, Tekelec

Special Focus: Voice Over IP Over Glass: Long Overdue
BY JIM ZEITLIN, VPacket Communications

Roundup: Enterprise Switching Platforms

DEPARTMENTS
Industry News

Letters To The Editor

Editor's Notebook