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Hong Kong Gets CRM, ERP System
Aastra Intecom Responds to Unique Needs of Higher Education Contact Centers
Verizon closing C.R. call center
InFocus call center heading to India
Big Brothers Big Sisters of America and Eight Pilot Agencies Launch New Web Sites Leveraging Kintera Social CRM; New Web Sites Use Social CRM Platform to Drive, Capture Online Donations, Volunteer Recruitment
How Not To Do CRM: A Case Study
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SIP Technologies: Creating a Breakthrough Customer Experience
Use SIP - Session Initiation Protocol - to tap into the power of multimedia collaboration. SIP capabilities simplify dynamic response using any device to open limitless communication avenues.
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