Underwriters Laboratories Selects HP Networking

By Bob Emmerson, TMC European Editor

HP announced that Underwriters Laboratories (UL) has selected the company’s networking solutions in order to improve the efficiency of its technology infrastructure and increase knowledge sharing among employees and customers through Unified Communications (News - Alert) and Collaboration (UC&C).

UL has been certifying consumer product safety and assessing compliance for more than 115 years. Each year, more than 20 billion UL marks appear on products from 72,000 manufacturers in 98 countries. However, growth of the company created challenges for an outdated technology infrastructure, hindering its ability to keep pace with customer demand or maintain a competitive advantage.

With the new UC&C solution provided by HP, UL has improved collaboration and communication among its 68 testing and certification facilities and labs. The solution integrates communications on a single enterprise-wide platform, supporting any method (voice, chat or e-mail), location or device. As a result, UL can rely on real-time, integrated knowledge exchange among employees, partners and customers that increases overall business productivity. The solution incorporates Microsoft, Avaya (News - Alert) and HP networking technologies to deliver unified messaging and instant messenger capabilities, as well as collaboration and voice services.

“UL continually seeks to improve collaboration among our customers as we become even more integral to how manufacturers develop and deliver safer products to market,” said Christian Anschetz, senior vice president and CIO at UL. “HP provided a roadmap to transform our network infrastructure to achieve these business goals while also supporting our plans to move towards a converged infrastructure that will further streamline IT operations and reduce costs.”

(source: http://unified-communications.tmcnet.com/topics/unified-communications/articles/108053-underwriters-laboratories-selects-hp-networking.htm)