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February 25, 2008

Verticals onDemand Introduces SaaS CRM Application

By Niladri Sekhar Nath, TMCnet Contributing Editor

Verticals onDemand, a pharmaceutical industry provider of Software-as-a-Service (SaaS (News - Alert)) CRM solutions, has introduced VBioPharma Primary Care Edition CRM application for life sciences organizations.



 
Verticals onDemand has claimed that this is the first CRM application pre-validated for PDMA and the Food and Drug Administration s CFR Part 11 compliance. Verticals onDemand offers a call reporting and sampling system with complete IQ and OQ documentation. Thus, it reduces costs as well as the risk of being issued a damaging consent decree from the federal government.
 
“The consequences of not properly validating your system can be devastating,” said Patrick P. Den Boer, CEO of Q Pharma, Inc., a leader in regulatory compliance consulting services to the life sciences industries. “At the very least, a company will be issued an FD-483, which damages a company s reputation. At the worst, a company could enter into a consent decree costing the organization millions of dollars in fines, and even shutting down the facility.”
 
VBioPharma is the first Software as a Service (SaaS) CRM solution for primary care and the only Pharma CRM solution to come pre-validated. The solution is based on the Force.com platform to deliver all the advantages of the SaaS model to replace old client/server solutions.
 
The solution delivers full primary care functionality including physician and account profiling; tracking physician and account affiliations; call scheduling and route management; call reporting and mobile call reporting with electronic signature capture etc.
 
The VBioPharma Primary Care Edition also combines full-featured functionality for specialty care, managed care, and key opinion leader management in a single application, empowering all pharmaceutical sales teams to integrate their strategies for optimum success.
 
 
 
Niladri Sekhar Nath is a contributing writer for TMCnet covering telecommunications, service providers and networking.
Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers whitepapers, case studies and other documents which are free to registered users. Today’s featured white paper is IP Enabled Contact Centres , brought to you by Avaya (News - Alert).
 

(source: http://callcenterinfo.tmcnet.com/Analysis/articles/21476-verticals-ondemand-introduces-saas-crm-application.htm)

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