December 1998

ARTICLES

DEVELOPER
Call Generators: CTI Takes A Test
By Bill Gunning, Ameritec Corp.

"House Call" Convenience In Testing ISDN Applications
By Jim Garrett, Merge Technologies Group, Inc.

FEATURE
The Electronic Mosaic: Infrastructure Challenges Posed By Video Applications
By Phil Keenan and Roger Hecker, Accord Video Telecommunications

Life Cycle Testing For Call Center Quality
By Drew Knowland, Hammer Technologies

VLSI: Redesigning The Network Access Landscape
By Dan Upp, TranSwitch Corp.

INTERNET TELEPHONY
Interim Integrity: Offloading Internet Traffic From The PSTN
By Kevin M. Mayer, Executive Editor, CTI� magazine

NETWORK TELEPHONY
MPLS: Labeling For Speed
By Fred Sammartino, Ascend Communications

PC-PBX Roundup
Pondering PC-PBX Permutations
By Chris Donner, Associate Editor, CTI� magazine

Intel Corp.'s Create & Share Camera Pack

Casio Phonemate, Inc.'s IT-380 E-mail Link

Polycom, Inc.'s ViewStation 128

Black Ice Software's Impact Fax Pro

Editors' Notebook

CTI Spotlight

Cc:
Whither The I
By Tom Keating, Executive Technology Editor, CTI� magazine

On The Horizon
Regulating The Internet
By Brough Turner, Natural MicroSystems

Inside Networking
The Three "Lucky Sevens": How We'll Hit The IP Networking Jackpot
By Tony Rybczynski, Nortel's Bay Network Division