[July 16, 2018] |
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Robocall Detection and Unwanted Call Management: 2018 Robocall Research, First Edition - ResearchAndMarkets.com
The "Robocall
Detection and Unwanted Call Management: Robocall Research, First Edition"
report has been added to ResearchAndMarkets.com's
offering.
This report evaluates the current state of automated calling
(robocalls), technologies for dealing with unwanted calls, leading
companies and solutions. The report also analyzes industry challenges
and the future outlook for robocall technologies and solutions to defeat
spammers, scammers, and fraudsters. It also provides a look into the
future of robocall detection including evolution of telecom data
analytics, network-based authentication (such as STIR/SHAKEN) and
network-based intelligence (such as call origination identification).
Commonly referred to as robocalls, computer-generated phone calls are
used by legitimate organizations such as schools, churches, and public
safety agencies to place calls to registered constituents. Public safety
agencies will make reverse 9-1-1 robocalls in the event of a natural
disaster or some catastrophe such as a train derailment. However, some
Bad Actors use robocalling to trick or even defraud consumers in a
random manner. According to YouMail (News - Alert), Americans eceived over 4 billion
such calls in June 2018 alone.
The typical scenario involves a Bad Actor calling a consumer with some
type of story about a special offer or concern that the called party is
compelled to act upon immediately. In these instances, the calling party
is seeking to either extort money directly or obtain identity
information (such as credit card info) necessary to steal from the
consumer. Technology tricks are used to gain the trust of the consumer
such as local number spoofing, which is a technique that involves
manipulating the calling party's number to appear different than the
actual number.
This leading analyst firm has coined the term Problematic to refer to
any telephone number that is identified as a cause for concern including
spam, abusive telemarketer or debt collector, scam or fraud. Leading
Robocall Detection and Unwanted Call Management solutions use various
technologies such as advanced data analytics and artificial intelligence
to determine if a number is problematic, and if so, the degree of
concern (e.g. Spam, Scam, or Fraud).
Vendor solutions covered in this report include: First Orion (News - Alert), Hiya, and
TNS.
Carrier solutions covered in this report include: AT&T Wireless's Call
Protect, T-Mobile's SCAM ID in combination with Name ID, Verizon (News - Alert)
Wireless's Enhanced Caller Name ID.
Companies Featured
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AT&T
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First Orion
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Hiya
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T-Mobile
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TNS
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Verizon Wireless (News - Alert)
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YouMail
Key Topics Covered
1. Introduction
2. How Robocalls Work
3. Who Uses Robocalling
4. Detection and Management Approaches
5. The Market
6. Industry Challenges
7. Solution Provider Analysis
8. The Future Outlook
For more information about this report visit https://www.researchandmarkets.com/research/2m89jd/robocall?w=4
View source version on businesswire.com: https://www.businesswire.com/news/home/20180716005648/en/
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