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TMCNet:  Doctor On Demand Drives Value for Health Plans by Offering Replacement Care for Traditional Office Visits

[June 19, 2018]

Doctor On Demand Drives Value for Health Plans by Offering Replacement Care for Traditional Office Visits

Doctor On Demand, the nation's leading virtual care provider, is transforming the healthcare industry and continuing to drive change. Through its innovative technology platform and nationwide practice of board-certified physicians, psychiatrists and licensed psychologists, Doctor On Demand provides high-quality, customized patient-centric care. Doctor On Demand's virtual platform seamlessly integrates with health plans to facilitate care coordination and record sharing. The company is uniquely suited to cover a wide range of clinical needs, including urgent care, mental health services, and chronic care management, reducing the need for higher-cost in-person visits.

To share more insights into the telemedicine industry, Dr. Ian Tong, Chief Medical Officer at Doctor On Demand and Bill Lewis, MD, MBA, Senior Consultant, Telemedicine, Office of Chief Medical Officer at Humana, will be presenting at AHIP Institute and Expo in San Diego this week. They will discuss the value of virtual care visits, which includes the quality of care received, antibiotic prescription rates, incrementality of virtual visits, and re-visit rates for the same condition compared to in-person visits.

Presentation Details

What: AHIP Institute & Expo 2018
Where: San Diego Convention Center, 111 West Harbor Drive, San Diego, CA (News - Alert) 92101
When: Thursday, June 21
Time: 3 p.m. PT
Session: Telemedicine vs. In-Office Visits: A Clinical and Business Perspective

Doctor On Demand offers its health plan partners:

  • Best patient experience: Clinical services ffered include medical, mental health and chronic disease management, with board-certified physicians, psychiatrists and licensed psychologists. Providers are able to diagnose, treat and resolve issues from both a medical and behavioral health aspect through Doctor On Demand's video medicine technology.
  • Member utilization: Through Doctor On Demand's strong brand awareness, marketing investment and account management services, increased membership growth and engagement is proven. Doctor On Demand serves as the single platform solution for their medical and mental health needs.
  • Proven ROI: Providing 24/7 access to high-quality care at a fraction of the cost of ER and urgent cares delivers value and equates to significant ROI early on.

"At Doctor On Demand we have a very innovative way of working with our health plan partners, which is the future of healthcare. Not only do we deliver patient-centric care, but we have the flexibility to shape our product roadmap based on our partners' needs, allowing them to save on costs where they need to most," said Hill Ferguson, CEO of Doctor On Demand. "Health plans see us as a true partner, and we've seen rapid growth in membership and engagement, which allows us to keep plan pricing low and scale quickly."

Doctor On Demand is committed to advancing the quality and range of services treatable via telemedicine through its proprietary technology platform, and access to dedicated, employed providers. Doctor On Demand is the only full-service telemedicine provider to offer fully integrated lab services, allowing for more comprehensive and effective preventative care and chronic care management. These offerings dramatically lower overall healthcare costs, and can lead to substantial reductions in the utilization of high-cost in-person care.

To learn more, visit the Doctor On Demand app or go to

About Doctor On Demand

Doctor On Demand is a nationwide virtual care practice that provides video visits with board-certified physicians, psychiatrists and licensed psychologists via smartphones, tablets, and desktop computers. Patients download the Doctor On Demand app or visit, provide a medical history, and are connected for a video visit within minutes. Prescriptions, if needed, are sent directly to the pharmacy of choice. Doctor On Demand physicians can also order lab work, allowing for the treatment of a broader range of conditions and chronic care management.

Through its 5-star rated mobile application and website, consumers can access board-certified physicians in all 50 states and the District of Columbia with an average wait time of 5 minutes, 24 hours a day, 7 days a week. Doctor On Demand delivers services through employers, health plans, and directly to consumers. While insurance isn't required, tens of millions of Americans enjoy covered medical and mental health visits.

Doctor On Demand is headquartered in San Francisco with offices in Minneapolis and Washington, D.C. To access Doctor On Demand, download the app (iTunes or Google (News - Alert) Play) or visit

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