[May 24, 2017] |
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Now, Ditch Verizon, Switch to T-Mobile, Keep Your Phone-and #GetOutoftheRed
Kicking off the Un-carrier's summer celebration with the first of three
announcements with four great pieces of news, T-Mobile (News - Alert) (NASDAQ: TMUS)
president and CEO John Legere today announced
a spectacularly simple way for Verizon (News - Alert) customers to switch to T-Mobile,
keep their phone-and #GetOutoftheRed.
This Smart News Release features multimedia. View the full release here:
http://www.businesswire.com/news/home/20170524005646/en/
As Verizon's network slows under the load of unlimited data, T-Mobile is throwing Verizon customers a lifeline. Now, Verizon customers can keep their smartphone when they switch-and get their phone paid off in full. (Photo: Business Wire)
Starting May 31, Verizon customers with two
of the most popular smartphones out there can walk (or run) into any
T-Mobile store, put their phone on a faster network built for unlimited-and
get that phone paid off in full. This limited time offer works whether
you owe $1 or $1,000 on your phone-and gets you on T-Mobile ONE
with device protection. With no more phone payments to make, that could
mean thousands of dollars right back in your pocket. In addition,
starting tomorrow and for a limited time, T-Mobile customers with two or
more T-Mobile voice lines can get two additional lines for the price of
one.
"After desperately launching unlimited, Verizon's network choked-while
our network speeds surged. Today, T-Mobile has a whopping 23% speed
advantage over Verizon," said Legere. "So, to kick off summer, we're
going BIG right out of the gate and throwing a lifeline to millions of
Verizon customers. Now, you can ditch Verizon, keep your phone, and
we'll even pay it off for you! The latest superphones work GREAT on
T-Mobile's network ever since we rolled out Extended Range LTE. So, now
is the best time ever to #GetOutoftheRed!"
For years, carriers have led you to believe the phones you buy from them
only work on their network. That's how it used to be, but no more. There
is no such thing as a Verizon Pixel. It's just a Pixel, and today, many
of the most popular smartphones, including the Pixel, work great on all
networks. But the carriers still require you to trade-in a perfectly
fine smartphone when you switch-simply to get you on the hook for a
brand new device. Over the past four years, US wireless customers wasted
more than $1.6 billion dollars trading in phones that work great. It's
no surprise a full 75% of people say they wish they could keep
their phone if they switched carriers. Enter the Un-carrier.
#GetOutoftheRed
T-Mobile is getting rid of the friction that customers experience when
switching from Verizon-no more giving up your device, buying a new one
and transferring your photos, contacts and apps. All that hassle-gone!
Starting Wednesday, May 31, when you switch to T-Mobile from Verizon
with a qualifying phone, you're free to
keep your phone and your number-no trade-in required. Simply port in a
number with T-Mobile ONE, pop in a new SIM, and you're all set. It's
that quick and easy.
But it gets better. T-Mobile will also pay off anything you owe on that
phone-whether you owe $1 or $1,000-for you and anyone else on your
account when you sign on for T-Mobile ONE and device protection. That
could mean thousands of dollars back for a family. And, you'll get paid
faster than ever-typically within 15 days-with a digital prepaid
MasterCard (News - Alert). So you'll get your money before your old carrier bill is
even due.
Participating customers just need to insure their device with T-Mobile's
Premium Device Protection Plus for $15 per month. For the first time
ever, T-Mobile will protect your used phone. That's something that's
never been done before by a major national wireless company. Up until
now, customers had to give up their device protection if they switched
networks, but T-Mobile is eliminating yet another barrier to switching
and bringing your own device. The Un-carrier's got you covered, so you
don't have to worry about losing that investment in your phone.
A Lifeline to Customers Trapped on Verizon's Sinking Network
The fact is, about 23 million Verizon customers say they are likely to
switch carriers, according to a survey of Verizon postpaid customers.
But, in reality, only around 9 million of them are expected to switch
this year. That means 14 million Verizon customers want to leave but
won't-because Big Red has them feeling trapped.
There are two big reasons those customers feel trapped. First, they feel
locked in by phone payment plans, since they've got to come up with a
big out-of-pocket payment if they leave. In fact, the average Verizon
customer owes nearly $315 on their device. For a family, that could mean
coming up with thousands of dollars to leave Verizon. Second, carrier
customers feel trapped because of the time and the hassle involved in
leaving. On average, it takes more than 3 hours to switch your family.
And it can take up to a full day.
When you #GetOutoftheRed, there's no more moving your pictures, contacts
and apps from one phone to another. Simply ditch Verizon and keep your
phone.
And now, Verizon's network is slowing down ever since the carrier
launched unlimited data earlier this year-with speeds slipping by as
much as 14%-over 3Mbps-in recent weeks. And, given Americans'
fast-growing appetite for mobile data, Verizon's network isn't likely to
get a break anytime soon. Last year, US wireless customers' data usage
surged a massive 42% over the year before, according to the CTIA.
But there's good news for US wireless customers. Unlike the carrier
networks, the Un-carrier network was built for unlimited. So, even
though T-Mobile customers' data usage leads all others, T-Mobile's
lightning fast network actually got lightning faster during that
time.
Plus, while Verizon de-prioritizes data for customers who use 22 GB,
T-Mobile's prioritization threshold just keeps growing. Today, in fact,
T-Mobile announced it is upping it to 32 GB-a 2 GB increase over last
quarter. Why? Because that's what you can do with a network built for
unlimited.
#GetOutoftheRed will be available for a limited time in T-Mobile stores
nationwide starting May 31.
For Customers of AT&T and Sprint (News - Alert)
And, of course, the Un-carrier hasn't forgotten other carrier customers.
Thanks to Carrier Freedom, AT&T and Sprint customers can also switch,
and starting on May 31 for a limited time, T-Mobile will pay off your
phone or early termination fee when you finance a new device. On top of
that, for a limited time, there is no trade-in required at all. So you
can keep that phone and do whatever you want with it.
Get Two Additional Lines for the Price of One
And, starting tomorrow for a limited time, customers with at least two
T-Mobile ONE voice lines can get two additional lines of service for the
price of one via bill credit. That's up to a $240 savings every year for
a family of four. So, there's never been a better time to add family
members; get a SyncUP DRIVE; or snag that new tablet or smartwatch.
LTE download speeds based on Speedtest.net (News - Alert) data for the 15 day average
from Jan 29 to Feb 12 (144,055 records, 25.70 Mbps average for Verizon;
168,431 records, 25.18 Mbps average for T-Mobile) and from May 1 to May
15 (213,490 records, 22.16 Mbps average for Verizon; 179,123 records,
27.22 Mbps average for T-Mobile).
Limited time offer; subject to change. New financed or leased device (or
if Verizon iPhone SE, 6S, 7, or Pixel BYOD, PDP+ required), qualifying
credit, service, port-in, 60+ days with carrier, and timely redemption
required. You must be active and in good standing when payment is
processed; typically 15-30 days. 1 offer/subscriber; up to 5 lines. Card
issued by Citibank N.A., member FDIC. Terms apply; card expires. Video
typically streams at DVD quality (480p). On all T-Mobile plans, if the
network becomes intermittently congested the top 3% of data users (>32GB
/mo.) may notice reduced speeds due to prioritization. 2 for 1 price is
after bill credits and AutoPay. Qualifying credit and service required.
May take up to 2 bill cycles; must keep regular price lines. $5
more/line w/o AutoPay.
About T-Mobile US, Inc.
As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining
the way consumers and businesses buy wireless services through leading
product and service innovation. Our advanced nationwide 4G LTE network
delivers outstanding wireless experiences to 72.6 million customers who
are unwilling to compromise on quality and value. Based in Bellevue,
Washington, T-Mobile US provides services through its subsidiaries and
operates its flagship brands, T-Mobile and MetroPCS. For more
information, please visit http://www.t-mobile.com.
View source version on businesswire.com: http://www.businesswire.com/news/home/20170524005646/en/
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