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CTI Group Introduces Enhanced eBilling and Analytics Capabilities at Mobile World Congress 2011

CTI Group (Holdings) Inc., an international provider of electronic invoice processing and management (EIM), enterprise communications management software and services, enterprise and carrier class call recording solutions and carrier class voice over internet protocol (VoIP) management applications, has introduced the latest version of its Analysis 7 (A7) eBilling and enhanced analytics solution at Mobile World Congress. eBilling, the electronic delivery of invoices (bills) and related information by a company to its customers, is gaining popularity because it makes the billing process more efficient and productive.

With the increasing complexity of network communications systems, organizations across the globe are seeing an unprecedented amount of data flow through their business that must be managed and analyzed. Therefore, it is vital that service providers are able to provide their Enterprise customers with the tools to analyze this information while being able to control communication costs. It is a scalable, efficient and user-friendly solution which provides communications and IT managers with a drill-down platform that is available from their desktops.

It is within this context that CTI Group (News - Alert) is launching the enhanced A7 enterprise analytics solution. It is designed to ensure that Telcos, independent software vendors (ISV) and systems integrators (SI) are able to deliver the business intelligence tools demanded by clients. CTI Group has incorporated several new features into A7 for both new and existing customers. These include: customer profiles, enhanced Application Programming Interface (API) interfaces, usage tagging, drill-down interface and Query/Dispute Management.

Mandira Srivastava is a TMCnet contributor. She works as a full-time writer, ghostwriter and blogger, and has more than two years of experience in print and Web media. She has also worked on company brochures, website content and product descriptions, as well as proofreading and editing content. To read more of her articles, please visit her columnist page.

Edited by Jennifer Russell

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