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The Cloud, Infra, and Security Landscape for Independent Software Vendors (ISVs)

Xoriant | 03/20/2023

To deliver software products at digital speed and stay relevant, ISVs are relying on multi-cloud and hybrid infrastructures which can be difficult to architect, monitor, and manage. And once you commit to cloud first, your teams may run into resource bandwidth and security challenges that impede rig…

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Enabling Smarter Industrial Processes with Edge-to-Cloud Intelligence

Sierra Wireless | 04/23/2021

Recently, Beecham Research conducted a survey among industrial sector professionals to learn more about the challenges they see in introducing smart industrial processes. This report consolidates the survey findings and examines how new computing models, such as edge-to-cloud, bring the power and fl…

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Evaluate Approaches to Cloud for Optimal Business Results

Dell Expert Network | 01/21/2021

Understanding the essential steps for successful hybrid cloud adoption- from cloud-ready servers that deliver efficient application performance and flexibility to hybrid cloud architectures- makes it easier for small enterprises and businesses to control data and scale to meet changing demands.

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Moving to the Cloud

Sangoma | 10/20/2020

Businesses are increasingly compelled to look for effective ways to reduce telecommunication expenses due to the growing trend of workforce mobility and budgetary constraints. To reduce equipment implementation, maintenance costs, and expenditure on IT staff training, businesses are rapidly switchi…

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5 Signs You Need to Move Your CC to the Cloud

Serenova | 02/26/2020

No doubt you’ve heard about the rising adoption of cloud contact centers. According to Aberdeen, contact centers that are choosing cloud-based solutions rose steadily between 2013 and 2018.

It’s easy to see why: Executives cite financial flexibility, the ability to scale up or down easily, a…

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Cloud Contact Center Technology Guide

Serenova | 02/26/2020

Across industries, customer experience has become a key strategic differentiator. Providing a superior customer experience means meeting demands for always-on support and access through the customer’s preferred channels. The best way to achieve that is through a cloud-based contact center solution. …

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