White Paper Library
TMCnet has created this new service to help you with the tasks of research and analysis in hopes to increase your productivity. Using more simplified searchcriteria, this Web site puts the most relevant information affecting the communications sector at your fingertips.
Are you interested in contributing your White Paper into the TMCnet White Paper Library, contact us now !
White Paper Library Search
Make your business more effective and control your information with Hightail
12/2/2014 10:18:29 AM
This whitepaper provides a detailed overview of Hightail’s capabilities that increase productivity and allow professionals from 98% of the Fortune 500 companies to share information with security and control. Users save time by being able to share quickly and access content anytime via desktop, web and mobile apps. They can also work faster by accessing and sharing files from within key enterprise applications such as Outlook and SharePoint. The paper also discusses Hightail’s security and control features that help users and administrators to prevent unauthorized access and keep company information safe.
Anytime content access and secure collaboration within and outside the company
12/2/2014 10:16:26 AM
Gartner analyst Jeffrey Mann called SharePoint a tool that people are required to use, not one they want to use. This is because, in spite of its market dominance (66% market share, according to Microsoft), users still face challenges with external collaboration and mobile access. Hightail allows users to connect their SharePoint content to the cloud and remove key obstacles posed by large file sizes and enterprise firewalls. This paper provides detail on how users can access SharePoint content using Hightail and the benefits to the company in the form of greater collaboration and productivity.
Work more effectively from your mailbox with simple and secure file sharing
12/2/2014 10:15:19 AM
Outlook still remains the key office application used by professionals, but they continue to face challenges such as attachment size limits, inadequate security and disruption in workflow when sharing large files. This whitepaper explains how Hightail integrates with Outlook to enable users to share large files quickly and securely while eliminating delays from switching to other applications.
Work more effectively on the go with mobile file sharing and access
12/2/2014 10:14:09 AM
With nearly 60% of all corporate employees sharing, accessing and managing content outside the office, robust mobile file sharing capabilities are in high demand. This paper provides detail on the Hightail mobile app to discuss how it allows business users to share, control, track their files and sign documents from within the app. The app also meets IT admin requirements of security and tracking by providing PIN, data wipe and audit logs.
Secure and control how your business shares files using Hightail
12/2/2014 10:12:08 AM
Security still remains the top concern for most companies thinking about the Cloud. This paper goes through the security and controls built into Hightail to ensure that company information is kept safe. Controls for users include passwords and file expiration to prevent unauthorized access of shared content. Controls for admin help configure rules and oversee companywide file sharing. The paper also discusses in detail the multi-level security infrastructure put in place by Hightail to keep information safe while in transit and at rest.
Expand Your Horizons with M2M
11/18/2014 11:04:20 AM
As M2M technology permeates the industrial landscape, the utilities and energy sector are primed for adoption. In collecting customer behavioral data, M2M technology allows for more efficient energy use, happy customers and a more robust bottom line. See how Vodafone is helping drive the M2M revolution, download the white paper to learn more.
Machine-to-Machine Communications Service Provider Benchmarking 2014
11/18/2014 11:01:58 AM
The research is in, and according to Machina Research Vodafone holds onto the No.1 spot in terms of global M2m capabilities. The scoring metric was based on the six ‘P’s: Pedigree, Platforms, Place, Partnership, Process and People—Read the white paper to get the full analysis and report.
Understanding the Impact of the Connected Revolution
11/18/2014 10:59:21 AM
M2M is transforming the way business is done, and the future is lining up to be those that take advantage of M2M technology, connectivity and data analytics and those that do not. The choice is yours, read the full report to find out how your business can join the revolution.
Improve the Product Lifecycle
11/18/2014 10:56:43 AM
Manufacturers of all kinds face the stresses of demand, energy and labor and material costs. The magic of M2M allows a business to transform operations, and when implemented will save on cost and inefficiencies while increasing revenue and production. Vodafone is helping usher in a new wave of manufacturing, read more to find out how.
Neustar Delivers with Information, Analytics
9/5/2014 10:22:47 AM
Neustar is a trusted provider of authoritative data – offering a wide array of information and analytics solutions that enable CIOs and marketing staff to leverage both internal and external data to better understand their customers, make business decisions based on more accurate and complete information, and drive new revenues and savings in the process.
Foundations for Delivering Self-Service Profitability and Customer Satisfaction
9/5/2014 9:51:43 AM
Improved customer satisfaction and self-service usage can be a difficult goal for contact centers to achieve. In this Strategic solutions Series, Mark Miller, senior director of contact center solutions at J.D. Power, offers guidance to executives who are challenged to deliver both high customer satisfaction and high containment rates.
When Customer Service Goes Social
Impact Learning Systems
9/3/2014 5:27:17 PM
Is social media a trend, or is it here to stay? Should you be incorporating social media into your customer service strategy? In this informative presentation, Impact Learning System discusses the research behind social media and customer service. It gives insightful pointers on which social media channels are most effective, and discusses how you can build an effective customer service social media strategy that your customers will benefit from.
Training Secrets of Effective Organizations
Impact Learning Systems
9/3/2014 5:26:43 PM
Training in organizations is only as effective as the before, during, and follow-up initiatives that support the training materials. In this presentation, learn how to make training more effective by creating a supporting plan that prepares employees for the training, and that reinforces the training curriculum. Additionally, you’ll get insights into how adults learn most effectively, and you’ll learn how to make training engaging and fun for your employees.
It Starts with Reliable Quality Interaction Recording
9/2/2014 1:24:18 PM
Interaction recording is the first step in the process to evaluate and improve customer service, increase quality, optimize a workforce, or ensure regulation compliance. However, in most cases it is the least discussed product when contact centers are considering workforce optimization solutions.
The Power of One: Vodafone Pulls It All Together to Make M2M Work
8/26/2014 2:38:19 PM
M2M is one of Vodafone’s key strategic growth initiatives, through which it delivers end-to-end M2M solutions including connectivity, integrated terminals, and applications in partnership with more than 50 M2M ecosystem partners.
M2M Evolution recently interviewed Andrew Morawski, Head of M2M Americas at Vodafone, about Vodafone’s effort to accelerate M2M adoptions, to learn more.
The GetWireless Advantage
8/26/2014 2:36:20 PM
GetWireless is a value-added distributor of cellular-based solutions. It prides itself on its experience, integrity, and knowledge, all of which the company says enables it to provide an unmatched level of customer service. M2M Evolution magazine recently spoke with GetWireless CEO Brian Taney to get the details.
9 Essential Productivity Tools for Inside Sales Teams
8/26/2014 2:34:40 PM
Improving inside sales efficiencies allows companies to better manage, nurture and convert leads while improving productivity and ROI.
Today, inside sales success requires a software-based platform that:
• Simplifies how inside sales teams work and collaborate
• Makes it easier for sales managers to set goals, track results and make informed decisions.
Download this complimentary report from VanillaSoft to discover nine essential tools that Inside Sales teams need in order to improve productivity and take inside sales efforts to the next level.
4 Ways Queue-Based Lead Management Is Shaping The Inside Sales Industry
8/26/2014 2:31:43 PM
Inside sales is reportedly growing 300% faster than outside sales. Companies looking to leverage inside sales teams to their fullest require lead management platforms instead of traditional, list-based CRM systems. This complimentary report from VanillaSoft reviews the ways that a queue-based lead management solution provides a competitive advantage to inside sales organizations compared to those using list-based systems.
Download this white paper to learn how inside sales leaders are improving productivity, list penetration, management control, and speed to lead with queue-based lead management solutions.
3 Essentials Guide to the 21st Century Conference Room
8/22/2014 12:54:25 PM
The huddle room is the heart of any office. It's where collaboration happens and where great ideas are formed. So equipping the meeting space for optimal performance is important. But what's essential, and what's optional? How can you outfit your huddle room now, so that it won't need an upgrade next year? And how do you do this on a tight budget?
The Five Pitfalls to Avoid Before Implementing BPM Software
8/15/2014 1:58:47 PM
5 pitfalls to keep in mind before implementing BPM software - One: Adaptability is highly important for the success of any new system. Two: Choose a user friendly system to avoid getting employees frustrated by a complicated structure. Three: Don't allow hard coded solutions to delay your goals. Four: Training resources need to be easy to learn to avoid user acceptance to drop. Five: Avoid purchasing a product that lacks richness in functionality.