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CRM Week in Review: Five9 Intros Web University, NICE & Microsoft Team Up, VoiceXML Portfolio Gets Boost
1/7/2015
CRM Week in Review: Workforce Optimization Gets Boost, VoiceXML Better for Females
1/7/2015
Recent Consolidations Underscore Next Phase for Standalone IVR Vendors
1/7/2015
Avaya Unveils New and Improved Customer Experience Management Solutions
3/25/2014
Vicorp Enhances Junction Networks' Hosted PBX Service
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StartupCamp9
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Syntellect Intros New Functionality to its Testing Solution; Releases VOIYAGER 2009
1/7/2014
Hosted Solutions Can Breathe New Life into Legacy Systems
1/7/2014
Message Technologies Opens New Facility in Florida
11/21/2013
West Corporation Awarded VoiceXML 2.0 Certification
10/14/2013
IVR - Alcatel’s Genesys to Acquire VoiceGenie to Bolster Self-Service Market Segment
10/14/2013
IVR - Newfound and Merrill Sign Agreement, to Integrate Call Recording, IVR and VoiceXML Solutions
10/14/2013
IVR - IVR Provider Selects Newfound's Call Recording for Call Analyzer
10/14/2013
IVR - IVR Provider Adds to Call Recording App with Newfound IP Call Recorder Addition
10/14/2013
IVR - IVR Provider Ads to Call Recording App with Newfound IP Call Recorder Addition
10/14/2013
IVR - IVR Junction: The Technology that Builds Voice Forums in the Developing World
10/14/2013
IVR - Voxeo's Zombie IVR Campaign Proves that Outdated IVRs Suck the Life Out of Customer Service
10/14/2013
IVR - Global IVR Systems Market Estimated to Reach $2.78 Billion by 2017: GIA
10/14/2013
IVR - IVR Software and Changes in Deployment
10/14/2013
IVR - The Effectiveness of an IVR Hosted Telecom Solution
10/14/2013
IVR - Angel.com, Newfound Team Up for Contact Center IVR
10/14/2013
IVR - Voxeo Expands VoiceXML IVR Hosting in Europe
10/14/2013
IVR - Developments in Speech Technology from CSI's Rich Marcia
10/14/2013

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