ARTICLES & COLUMNS

Last Updated: 11:46 PM EST - Jul 05, 2020

TMCnet.com publishes original, technology-oriented articles and columns written by industry experts and TMC's own editors.

Articles and columns are listed chronologically as they were published, with the most recent features first. You can view TMC's columnist archive, which indexes columns by author.

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How to Avoid Discrimination in the Workplace

6/9/2020 4:58:40 PM

Workplace discrimination has been a hot topic in recent years, and that topic is only getting hotter as time passes. Unfortunately, you can't control how e…

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5 Key Aspects of Any Warehouse Design

6/9/2020 4:52:03 PM

When you are helping a client to design their warehouse, or if you are choosing to build one yourself, there are many different aspects that you need to co…

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The Different Types of Microphone and Their Uses

6/9/2020 4:45:42 PM

With the many types of microphones available in the market, it can be difficult to choose the best microphone that suits you. Remember that each type of…

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What is the Role of IoT in Slot Games?

6/9/2020 4:40:24 PM

Almost every digital device in our lives collects data. Mobile phones record your location, what you use them for, and personal information. Smartphones ca…

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Mavenir Makes Mobility Priority with CCaaS Enhancements

6/9/2020 3:16:27 PM

Mavenir announced new features its CCaaS solution, Mobile Business Contact, to address the mobility requirements of the contact.

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Mist Systems Provides Strategic Solutions to Support Contact Tracing

6/9/2020 3:00:03 PM

AI-driven Wi-Fi, virtual Bluetooth LE and Premium Analytics for maximizing user safety in the workplace

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How Small Businesses Benefit From the IoT

6/9/2020 2:40:04 PM

Executives and market analysts from nearly every industry talk about how the IoT can revolutionize the world.

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Telit Provides 5G Data Card for IDY's First 5G Enterprise-Grade Gateway

6/9/2020 2:09:22 PM

Telit, an Internet of Things (IoT) company, recently announced that IDY has selected its FN980m 5G data card module for the new IDY 5G iR730B enterprise ed…

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5G Integration in IIoT Accelerates in the Wake of Pandemic, says Frost & Sullivan

6/9/2020 1:40:43 PM

High-speed, high-volume data transfer facilitated by 5G will enhance industrial operations in connected factories

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Verint WFM Upgraded to Support Safe Transition Back to the Office

6/9/2020 12:47:43 PM

Verint unveiled enhancements to its WFM solution, adding new capabilities to meet the needs of the workforce transition back to the office.

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CUSTOMER Magazine Announces Winners of the 2020 CRM Excellence Award

6/9/2020 11:58:54 AM

TMC announced the winners of their 21st Anniversary CRM Excellence Award, presented by its premier publication, CUSTOMER magazine.

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Winners of the 2020 Cloud Computing Product of the Year Award Announced

6/9/2020 11:51:04 AM

TMC announced the winners of the 2020 Cloud Computing Product of the Year Awards, presented by Cloud Computing magazine.

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Winners of the 2020 Unified Communications Product of the Year Award Announced

6/9/2020 11:13:58 AM

TMC announced the winners of the 2020 Unified Communications Product of the Year Award, presented by TMC's INTERNET TELEPHONY magazine.

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Connected Field Service Leads To Brilliant Customer Experiences

6/9/2020 10:31:58 AM

Customer Experience is one of the most influential factors in stimulating customer loyalty and retention. Market research studies reveal that it costs five…

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Security, Not COVID-19,Challenges Commercial 5G Deployment

6/9/2020 10:17:21 AM

Since the beginning of the current pandemic, false and unsubstantiated rumours of 5G and its impact on people's health have been prevalent in social media.…

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Aseem Asthana Appointed VP Product Management SIgnalWire

6/8/2020 5:40:52 PM

Venture backed cloud communications provider SIgnalWire announced the appointment of Aseem Asthana to the role of Vice President of Product Management.

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30 Best Press Release Distribution Services In 2020, Detailed Review

6/8/2020 4:44:32 PM

Select the best service after checking our detailed review of the best press release distribution services.

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Best Ways to Make Your 404 Page Saleable

6/8/2020 4:23:36 PM

When a web visitor clicks on the link of your website, he or she expects to land on a specific page for information. Instead, a 404-error page greets that …

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Tech Safety Advancements in 2020 for 18 Wheelers

6/8/2020 4:18:52 PM

It is well-known that truck drivers are the backbone of American industry, but they are not immune to mistakes while driving. Truck drivers who get into ac…

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The rise of remote access to public records.

6/8/2020 4:13:13 PM

In the wake of a global health crisis and out of concern for public health, state judiciaries have suspended most proceedings since courthouses are usually…

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Women in Tech: Best Tech Jobs

6/8/2020 3:51:42 PM

Cutting-edge technology, revolutionary inventions, and creativity are what make the world go round. Technology firms follow new and innovative approaches t…

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How Cosmetic Surgeons Like Dr. Jejurikar Are Performing Virtual Consultations

6/8/2020 3:38:55 PM

No one could have predicted the impact COVID-19 would have on the world. Though businesses are beginning to slowly open their doors once more - with social…

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Duchess Partners 6 Best Apps for Budgeting

6/8/2020 3:05:15 PM

Duchess Partners main aim is to help people reclaim their financial power. They understand that debt is a worrying thing - they see the concern it causes e…

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Why Aren't More Smartphones Designed for Kids?

6/8/2020 2:40:53 PM

The data is in: kids are using phones more than ever before. Over 50% of kids have their own phones. With smartphone usage hitting never before-seen levels…

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Meeting the Goal of a Clean SOC 2 Report

6/8/2020 2:34:57 PM

SOC-2 compliance is not essentially a requirement for business but it is one of the best practices you can manifest. The compliance certificate can help yo…

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Is RAID an Acceptable Backup Solution?

6/8/2020 2:28:27 PM

RAID, also known as Redundant Array of Inexpensive (or Independent) Disks, is a great way to provide system efficiency and data protection to a server - es…

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Ways Technology Has Changed the Gambling Industry

6/8/2020 2:21:23 PM

Technology has generally influenced every industry. A firm that does not use technology no matter the industry is overtaken and cannot compete in the moder…

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How Technology is improving the Staffing Industry?

6/8/2020 2:15:26 PM

As the technology advancements are witnessed, they are bound to affect a vast lot of other areas in a business. These areas would include a wide range of o…

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A Tale of Two CRM Architectures: Do you start or finish with your business processes?

6/8/2020 1:15:26 PM

Data about customers' behaviors, collected through a range of channels, can play a pivotal role in teams understanding customer intent and sentiment, predi…

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IoT Time Podcast S.5 Ep.20 CommScope

6/8/2020 1:05:46 PM

In this episode of IoT Time Podcast, Ken Briodagh sits down with Mark Grodzinsky, GM of IoT, Ruckus Networks, at CommScope, to talk about strategic growth …

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Focus Services Opens New Call Center in North Carolina

6/8/2020 7:00:00 AM

Focus Services LLC, a privately owned Utah-based call center services provider, recently announced the opening of a new call center facility in Rocky Mount…

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UAE's Moro Hub Launches Moro Connect Service Built on Avaya Technology

6/8/2020 7:00:00 AM

In the United Arab Emirates (UAE), Moro Hub, a digital data hub owned by the Dubai Electricity & Water Authority (DEWA), recently announced the launch of i…

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UC Network Management Week in Review: Remote Work, Fiber, UcaaS & More

6/6/2020 7:00:00 AM

Communications is a vital component to businesses of all shapes and sizes. So, while your company chooses to deploy a future-forward, feature-rich unified …

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Enterprise-Grade End-to-End Encryption Coming to Lifesize Users

6/5/2020 2:43:21 PM

This week, Lifesize announced free and paid subscription customers will enjoy secure video collaboration via Enterprise Grade end-to-end encryption (E2EE) …

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Verint Innovates, Industry Takes Notice

6/5/2020 1:45:27 PM

In recent weeks, Verint received two Business Intelligence Group 2020 Excellence in Customer Service Awards, a CUSTOMER Magazine 2020 Product of the Year A…

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Gemini Brings Mobile Capabilities to U.S. and Canadian Samsung Blockchain Wallet Users

6/5/2020 12:57:08 PM

Gemini Trust Company is collaborating with Samsung to bring mobile blockchain capabilities to Samsung Blockchain Wallet users in the US and Canada. Wallet …

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FirstLight Fortifies Network with Addition of Fiber Assets

6/4/2020 4:52:04 PM

FirstLight announced that it is adding fiber capacity with the purchase of a number of fiber assets from DFT Communications. The acquisition includes a fib…

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Top Five Safety Tech Improvements for Heavy Vehicle Owners

6/4/2020 3:55:09 PM

If you are the owner of a heavy vehicle such as an 18 wheeler, safety technology is of prime importance to you. Numerous lives are lost around the world in…

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4 Key SEO Considerations While Changing Domains & Rebranding

6/4/2020 3:50:54 PM

Search engine optimization simply a process used to increase the quality and quantity of traffic on any website. This also increases the visibility of any …

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Impacts of COVID on the Pharmaceutical Industry - Barinder Sandhu's Assessment

6/4/2020 3:47:28 PM

In the recent months, the onset of the novel coronavirus has significantly impacted nearly every industry on a global scale. According to Barinder Sandhu, …

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Executive Order Could Transform Social Media During a Historically Volatile Time

6/4/2020 3:47:04 PM

President Trump's war on Twitter and subsequent executive order could have widespread ramifications for social media companies. The tensions come during a …

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How to Become the Best Leader by Learning to Manage Stress

6/4/2020 3:35:07 PM

Stress is an unavoidable part of life, but it can also hinder your productivity and interfere with your ability to be an effective leader. As a business le…

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Video Gaming: Lucrative Investment Opportunity for Investors

6/4/2020 3:30:34 PM

Video gaming was once considered a pastime for antisocial teenagers. In recent years, that narrative has changed while the sector has grown significantly. …

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Wisconsin Tapping Call Center Outsourcers and New Hires to Clear Unemployment Bottlenecks

6/4/2020 3:28:49 PM

Across the United States, nearly three million people filed unemployment claims in mid-May, bringing the total two-month tally to more than 36 million out …

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BAI Communications Australia Announces New COO

6/4/2020 12:38:47 PM

In Australia, BAI is one of the largest neutral host broadcast and telecommunications service providers, operating one of the most extensive transmission n…

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Martello Appoints VP Global Partnerships and Sales

6/4/2020 11:46:27 AM

Ottawa, Canada-headquartered Martello, a technology company providing digital experience monitoring (DEM) solutions has announced the appointment of a new …

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Aruba Defines the Future of Work in a COVID-19 World

6/4/2020 10:32:46 AM

Aruba, along with many of it's tech partners, is launching a series of solutions to enable businesses to more effectively define their "new normal," as the…

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New Mexico Call Center Shutters Amid Pandemic

6/4/2020 10:03:53 AM

News of layoffs and businesses closing their doors due to the Coronavirus pandemic that continues to sweep the nation is not new. However, one industry tha…

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Teleinfo Media Call Centers Now Cloud-based

6/4/2020 9:55:26 AM

Teleinfo Media (TMC), a contact center service provider based in Thailand, has announced its call centers have moved to the cloud. The new cloud-based Tika…

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Adaptiv Networks Signs on as Platinum Sponsor for ITEXPO and SD-WAN Expo 2021, the #TECHSUPERSHOW

6/3/2020 2:44:06 PM

TMC today announced Adaptiv Networks has signed on a Platinum sponsor for ITEXPO and SD-WAN Expo #TECHSUPERSHOW, being held February 9 - 12, 2021 at the Mi…

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