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TMCNET eNEWSLETTER SIGNUP publishes original, technology-oriented articles and columns written by industry experts and TMC's own editors.

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3/15/2017 4:32:01 PM
It seems like every time there's a new smartphone released, fans on either side of the Apple vs. Android debate come out of the woodwork to explain why their preferred OS is better than the other. Both sides always have valid points, but there's still no clear winner. With the release of the last iPhone, though, a lot of features were lost, including the headphone jack, and people began to wonder if Apple had finally met its match.
3/15/2017 4:21:02 PM
A new report from the Justice Department says Russian intelligence officers were behind massive Russian hack.
3/15/2017 4:20:27 PM
It's no secret that software is on a path to revolutionize networking as a whole, just look at some of the projections for the SD-WAN space. This arena is pegged for exponential growth in the coming years, which is resulting in an expanded networking presence. An area of technology that started as a small few is now growing in number as a result of innovation and partnerships. Today, in fact, Orange Business Services announced a partnership with Riverbed to bring SD-WAN to hybrid networks.
3/15/2017 4:14:29 PM
SkyPeople Fruit Juice, a producer of fruit juice concentrates, fruit juice beverages and other fruit-related products, has announced that on March 13, Hedetang Foods (China), a wholly-owned subsidiary of SkyPeople Fruit Juice, signed a one-year business agreement with the Jiangsu Nongmuren Agricultural Products e-commerce Platform.
3/15/2017 3:44:36 PM
In a recent announcement, Greenwave Systems, a managed services and Internet of Things (IoT) software developer, announced a collaboration with Wind River to deliver its AXON Predict engine for Wind River's VxWorks real-time operating system (RTOS) developer community.
3/15/2017 3:37:55 PM
Vodafone Ocean has tapped Nuage Networks to provide it with enterprise SDN/NFV SD-WAN technology. The deal includes the Nuage Networks Virtualized Service Platform.
3/15/2017 3:34:31 PM
Dyadic Security, a Software-Defined Cryptography (SDC) developer, has announced the completion of a $12 million Series B funding round led by Goldman Sachs Principal Strategic Investments, Citi Ventures and Eric Schmidt's Innovation Endeavors.
3/15/2017 3:29:14 PM
Brands and companies globally are moving further along the Digital Transformation (DX) journey, as their focus increasingly shifts from physical assets to a data driven business model. In tandem with this, we are seeing the rise of new executives such as the Chief Digital Officer or Chief Data Officer, as well as a new breed of tech-savvy Chief Marketing Officer intent on experimenting with a variety of SaaS services and dragging the enterprise into the digital age. So where does this leave the CIO?
3/15/2017 3:25:34 PM
Until we can take advantage of new technological developments, our emphasis will have to be on maximizing the capabilities of the technology we have today, and this will involve maximizing the use of smart networks that can process and prioritize data, reacting and adapting to changing requirements as bandwidth demands evolve.
3/15/2017 2:32:46 PM
On this episode of the IoT Time Podcast, Ken Briodagh sits down with Grant Asplund, Vice President of Sales and Business Development at CENTRI Technology.
3/15/2017 2:03:41 PM
In a recent announcement, EnSync Energy Systems, a developer of distributed energy resource (DER) systems and Internet of energy control platforms for the utility, commercial, industrial and multi-tenant building markets, introduced its new DER Flex.
3/15/2017 1:59:45 PM
Liquid Spectrum melds the best in innovative software with flexible, coherent optics to address bandwidth demands and allocate capacity in real time. In short, operators know that when dealing with fluctuating bandwidth demands and Web-scale network hurdles, a static network won't cut the mustard anymore. It is for this reason that Web-scale whiz Ciena is providing a blueprint to create an agile, dynamic and open software-defined optical architecture to ensure tandem growth with network requirements.
3/15/2017 1:53:01 PM
RingByName just brought phone capabilities to Amazon's Alexa, making it a useful assistant for the virtual office.
3/15/2017 1:42:14 PM
While telemarketing software brings the tools to call centers and teams to help them succeed, there is a human element that can't be ignored. Here are some tips for sales coaching and what it takes to succeed.
3/15/2017 12:49:57 PM
When 5G starts its commercial rollouts in a couple years, it may well bring with it a new slate of options previously unavailable.
3/15/2017 12:41:52 PM
You've done your market research. You've sat though a dozen technology demonstrations. You've followed up with references and combed through countless reviews. You can now honestly say that you've selected the best HCM technology for your business.'s not a done deal… yet.
3/15/2017 12:27:17 PM
Revolabs and parent company Yamaha are set to hit an upcoming trade event with a new slate of tools.
3/15/2017 12:10:15 PM
Telinta and Mutare have partnered for a service that transcribes voicemails to text.
3/15/2017 12:09:13 PM
To celebrate 50 years of the ACM Turing award, the Association for Computing Machinery (ACM) recently brought together some of the world's foremost Internet experts, including Vint Cerf, one of the 'fathers of the internet,' to answer questions about how far the internet has come, where it's headed and the potential impacts, both positive and negative, of IoT.
3/15/2017 12:09:03 PM
Ooma has just announced its new ISP Partner Program, which aims to give the little guy a fighting chance against bigger, better-known business VoIP competitors.
3/15/2017 11:41:27 AM
Perhaps not as dramatic as the first second of the universe, being at the beginning of something normally gives the early players an advantage.
3/15/2017 11:35:40 AM
OneSource Virtual, a provider of Business Process as a Service (BPaaS), which supports the automated delivery of solutions exclusively for Workday, has announced their presence in the United Kingdom.
3/15/2017 11:27:36 AM
The Avaya Hackathon just launched in India looks to give the developer community in the country tools to create next-generation applications to help businesses with their customer experience and workforce optimization.
3/15/2017 11:07:48 AM
TMC, a global, integrated media company helping clients build communities in print, in person and online, today announced the winners of the 2016 Cloud Computing Excellence Award.
3/15/2017 10:43:27 AM
UC solutions offer a host of features and flexibility, but they are only as reliable and consistent as the networks they ride on. Service providers and network operators can distinguish themselves by using monitoring tools to ensure business customers enjoy a consistently high level of quality and service from their UC solutions.
3/15/2017 10:31:47 AM
Thanks to a new connection to the Microsoft Cloud Solution Provider program, dinCloud can offer a slate of benefits for MSPs.
3/15/2017 10:15:27 AM
Since the dawn of the Internet, there have always been security risks and measures in place to prevent damaging attacks. But what happens if your software misses it, a user makes an error and clicks on the wrong link, or downloads a virus disguised as an attachment? Are you protected? What can you do to mitigate the risks and prevent viruses from wreaking havoc on your systems?
3/15/2017 10:14:17 AM
Most companies recognize that call center scheduling is important, and average handle time (AHT) is the metric most likely to preserve the integrity of schedules. While of course you don't want to cut customers short before their issues are handled, it's important to keep call time under control if you don't want the contact center turning into a cost center.
3/15/2017 10:04:30 AM
SIM-Swap fraud is a growing problem that is impacting countless people. Luckily, companies are coming out with new services and solutions to combat the threat.
3/15/2017 9:43:36 AM
The International Data Corporation (IDC) Worldwide Quarterly Ethernet Switch Tracker and Worldwide Quarterly Router Tracker reports revealed a slight growth, with emerging markets making some impressive gains.
3/15/2017 9:05:34 AM
Gartner has included the developer platform in its 2017 Market Guide for CPaaS (Communications Platform-as-a-Service) which allows developers to enable video communications applications on a wide range of devices.
3/15/2017 9:01:41 AM
Marketers from Conde Nast have joined forces with NBC Universal and Vox in a new advertising agreement.
3/15/2017 8:00:00 AM
TMC's CUSTOMER magazine has named Presence Widgets a 2017 Product of the Year Award winner.
3/15/2017 7:00:00 AM
WindRiver today unveiled Titanium Control, a software virtualization platform that enables businesses to evolve their aging legacy control systems to support Internet of Things applications. This is an on-premises cloud solution that can reside alongside legacy critical infrastructure yet allow for new services and operational efficiencies.
3/14/2017 5:27:29 PM
Fall 2016. Nobody was expecting it: Spotify, down; Paypal, unresponsive; Twitter, offline. It was a day that will never to be forgotten by Dyn, the cloud DNS provider at the center of the debacle.
3/14/2017 5:22:17 PM
CHT Global announced its new SD-WAN offering was going global, a move which would provide services on a much larger scale and open new opportunities for the firm
3/14/2017 4:42:06 PM
Chorus Communications, a consultant that helps companies find the right business VoIP provider for them, has added OnSIP to its partner roster.
3/14/2017 4:26:20 PM
Harris has been chosen to bring VoIP capabilities to Taiwan's military air defense system.
3/14/2017 4:21:29 PM
Fusion, a cloud services company, provides the full gamut of the cloud - from UCaaS to IT services and more - and announced today that an international technology staffing and services company signed a three-year cloud solutions contract with the burgeoning firm to aid in the provision of digital transformation.
3/14/2017 4:19:29 PM
A recent report has found that more companies than ever are using communications applications.
3/14/2017 2:48:05 PM
According to a recent announcement, Synopsys and United Microelectronics Corporation have been working together to enable Synopsys Custom Compiler and Laker custom design tools to be used with UMC's 14-nanometer (nm) FinFET process.
3/14/2017 2:41:51 PM
The storm is a stark reminder about the need for business continuity, particularly in the Northeast where the weather can be severe and unpredictable. From an enterprise communications standpoint, one technology that can help is Web Real-time Communication (WebRTC).
3/14/2017 2:30:42 PM
Genesys publishes study that measures Internet of Things (IoT)-enabled customer experience maturity across Asia-Pacific.
3/14/2017 2:23:20 PM
Since the goals of workforce management are to reduce waste and duplication, prevent expensive over-staffing or customer relationship-killing understaffing, and streamline the customer support process, workforce management and call center scheduling are the most cost-saving processes in the contact center today.
3/14/2017 2:18:24 PM
While IT professionals were once confined to working on the job site, the transition to virtual servers and cloud technologies now means many businesses are hiring remotely. This is great from a convenience perspective, but can be troublesome for those who have no experience working remotely in the past.
3/14/2017 2:12:26 PM
The new UCA system from AudioCodes offers users a powerful new way to update UC operations.
3/14/2017 2:01:22 PM
We've been at this video conferencing thing for too long not to have a concrete set of rules and etiquette for participants. Unfortunately, most of us can name a few bothersome things that we commonly see people doing. The sooner we set the record straight, the better for everyone involved.
3/14/2017 1:56:06 PM
In a recent announcement, Silicon Labs has stated a major expansion of its Wireless Gecko system-on-chip (SoC) portfolio, with the goal of making it easier for developers of all skill levels to add multiprotocol switching capabilities to IoT applications.
3/14/2017 1:44:37 PM
Marvell's Prestera's PX line of systems offers new value in Ethernet access for data centers.
3/14/2017 1:38:37 PM
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